Date Received: 2023-05-07
Issue: Opening an account
Subissue: Account opened as a result of fraud
Consumer Complaint: I actually had an account opened without me opening it. I had another checking account that I was charged a lot of overdraft fees that were not refunded.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 754XX
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Problem caused by your funds being low
Subissue: Overdrafts and overdraft fees
Consumer Complaint: The entire time I had my account in XXXX XXXX XXXX XXXX XXXX they constantly charged me Overdraft fees even when I did not overdraft my account they allowed money to come out of my account without my permission
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: VA
Zip: 243XX
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Closing an account
Subissue: Fees charged for closing account
Consumer Complaint: I closed my account and they kept allowing transactions to attempt withdrawals and I was charged NSF fees. I complained and said the account has been closed. They didnt care and let the account go negative over {$700.00} in fees then wanted me to pay them back for the bank fees. I refused so I was reported to XXXX XXXX I couldnt open an account with any bank for over a year. This occurred in 2011 I believe. Account name XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 78411
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Managing the loan or lease
Subissue: Problem with additional products or services purchased with the loan
Consumer Complaint: I had a car loan bank account and credit card through Wells Fargo and I was charged outrageous fees and interest rates and was not credited when car was paid off along with the gap insurance it still had interest on it.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 75204
Submitted Via: Web
Date Sent: 2023-05-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Incorrect information on your report
Subissue: Public record information inaccurate
Consumer Complaint: I had a mortgage loan with Wells Fargo from XXXX to at least XXXX. In my divorce settlement It was in writing that my ex was not entitled to sign the house over into his name until he got the mortgage loan transferred to his name. This never happened yet every time he was late on payments, it destroyed MY credit. Somehow he was able to transfer the title to the house without my permission or signature and then it was foreclosed without my knowledge. According to my divorce decree- I was no longer liable for payment but he managed to get it transferred, and foreclosed on, all without my knowledge yet somehow I was the only one whos credit was destroyed. No one from Wells Fargo ever tried to contact me or send me any correspondence. Also my phone number now is XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Incorrect information on your report
Subissue: Information is missing that should be on the report
Consumer Complaint: At XXXX XXXX in XXXX XXXX IL. I bought a car there and my loan was with Wells Fargo. Alot of things were from my social not being correct to rhe car not even on my credit report. When I traded it at XXXX XXXX in XXXX IL rhey were shocked as well with it all going down
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TN
Zip: 37040
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: Many times I was charged atm fees when I wasnt supposed to be. Ive had my account hacked numerous times as well.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: IL
Zip: 62703
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Problem caused by your funds being low
Subissue: Overdrafts and overdraft fees
Consumer Complaint: Wells Fargo took out over XXXX worth of overdraft fees for payment that were already processed. This does not include dipping in my trust fund that included XXXX of my trust money disappearing then being locked out of my account and then wells Fargo stating that they dont know what happens to it.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: WI
Zip: 54304
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Managing the loan or lease
Subissue: Problem with additional products or services purchased with the loan
Consumer Complaint: Wells Fargo took advantage of me with my loan for my car. It also charged me fees in my checking account. I had many issues with Wells Fargo.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92008
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-07
Issue: Managing the loan or lease
Subissue: Problem with additional products or services purchased with the loan
Consumer Complaint: I have had XXXX auto loans. With lots of issues both loans are closed out. However during the pandemic my car was almost repossessed. I want to make sure loans were paid at the time of payment. Excess interest wasnt applied and once paid off fees were paid back such a XXXX etc.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: WA
Zip: 98008
Submitted Via: Web
Date Sent: 2023-05-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A