Date Received: 2023-05-10
Issue: Problem caused by your funds being low
Subissue: Non-sufficient funds and associated fees
Consumer Complaint: I have had problems with Wells Fargo charging me overdraft fees from the years XXXX. My money was deposited first and then they charged me overdraft fees. My health is not that great and this exacerbated my problems with my health. They should reimburse me for not only the fees that they charged me, but also for continually charging me fees even when they shouldn't. They are still doing this to me. It happened in again. XX/XX/2023 deposited {$20.00}. On XX/XX/2023 I was charged an overdraft fee and then it showed I deposited my {$20.00}. This has happened many times over the years. I want to be reimbursed for the interest as well as being compensated for the detriment to my health.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 780XX
Submitted Via: Web
Date Sent: 2023-05-10
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Managing an account
Subissue: Fee problem
Consumer Complaint: Wells Fargo charged my account with numerous overdraft fees and constantly flagged my account for fraudulent transactions
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: SC
Zip: 296XX
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Managing the loan or lease
Subissue: Problem with additional products or services purchased with the loan
Consumer Complaint: I financed a 2017 XXXX XXXX XXXX XXXX Wells Fargo auto, & have yet to receive compensation for my XXXX coverage when my loan was paid off early. Additionally, I was charged additional fees and interest improperly.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92606
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: I kept getting overdrafts for no reason, so I would have to transfer money to my checking account from a XXXX or XXXX. I didnt want the account to get another overdraft fee of {$35.00} extra if I didnt have money in my account on time.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: AL
Zip: 357XX
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: Foreclosure. All equity gone because took so long
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NY
Zip: 11530
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: Kept charging bank fees terrible.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33462
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Managing an account
Subissue: Fee problem
Consumer Complaint: I saw the lawsuit with Wells Fargo and have been a customer for years. XXXX not sure if XXXX entitled to any reimbursement.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CT
Zip: 064XX
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Closing an account
Subissue: Fees charged for closing account
Consumer Complaint: With the lawsuit issued I had checking account between XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33065
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Problem caused by your funds being low
Subissue: Non-sufficient funds and associated fees
Consumer Complaint: I had a mortgage loan with Wells Fargo and still do. Wells Fargo recommended I open a free checking account. I refinanced my mortgage with them and they began to apply fees to my checking account which brought my account to a negative balance and created a XXXX XXXX negative review. I called several times to resolve and they refused to fix the issue that never should have been an issue as my mortgage loan that qualified me for the free checking account remained with Wells Fargo. This occurred in 2013. The fees depleted my account balance of {$100.00} plus. Thank you XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-09
Issue: Problem when making payments
Subissue: Problem during payment process
Consumer Complaint: My property management XXXX XXXX advertises a XXXX XXXX to pay rent and incentivizes with rewards from the card for different perks. I began paying my rent with the card but also use it for some other general purchases from time to time. For the past two months I attempt to pay a maximum on the credit card which Ive learned is not directly linked to Wells Fargo. The lag in applying my payments through my non Wells Fargo linked bank account is causing my rent payment to go past due. Secondly, the card has a feature that if activated, will pull funds directly from my bank account. I made a XXXX payment to the card on XX/XX/23 from my bank account and there is no activity to reflect the available balance on the card to apply the rent payment without directly pulling the funds from a linked bank account. If you attempt to contact XXXX they direct you to Wells Fargo and vice versa. Im paying an enormous apr on the card now on top of being hit with late fees from the lag in processing the payments. Ive never had late payments to my rent until using this card. The practices are deceptive and could potentially negatively affect my credit. I have a couple of other credit cards that apply payments within 48 hours, adjust balances appropriately and what is occurring with my money is transparent.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CO
Zip: 80234
Submitted Via: Web
Date Sent: 2023-05-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A