PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 6882103

Date Received: 2023-04-24

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: I get repeated phone calls and text messages telling me I have a judgment and they need to deliver papers or they call non stop ... it's to the point where I have to keep my phone on do not disturb. The caller is rude and says alot of mean things.

Company Response:

State: OK

Zip: 73115

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6881786

Date Received: 2023-04-24

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Portfolio Recovery threatened me numerous of times about a credit card debt they took me to court and the judge ordered me to pay them it was for XXXXXXXX XXXX XXXX

Company Response:

State: FL

Zip: 33430

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6881761

Date Received: 2023-04-24

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: The constantly call Im not sure the dates its a lot. They call me by my first name my nickname and I told him now not to talk to me like that they dont know me to call me like that and then they tell me that theyre collecting at that and Ill tell them to stop calling me because sometimes before XXXX XXXX and sometimes after XXXX XXXX I told him to stop calling me. They tell me theyre gon na keep calling me. I keep hanging up block the number they call from a different number, Im XXXX XXXX XXXX and XXXX enough is enough

Company Response:

State: MD

Zip: 21224

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6881724

Date Received: 2023-04-24

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: They continually call after many attempts at asking them to stop calling after XXXX and before XXXX. They are rude XXXX and horribly persistent

Company Response:

State: NY

Zip: 127XX

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6880607

Date Received: 2023-04-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XX/XX/XXXX To Portfolio Recovery Associates , LLC XXXX XXXX XXXX. XXXX, VA XXXX Following to your response dated XX/XX/XXXX, Referring to account number XXXX ending in XXXX. You stated, Business records provided to PRA by XXXX at the time of our purchase verify that the account was opened on XX/XX/XXXX, for XXXX XXXX XXXX Therefore I hereby request original signed document bearing my signature for account XXXX ending in XXXX. If original signed document bearing my signature not provided on diligence time, Supply me with a cancellation letter for account XXXX ending in XXXX Additionally, as you stated in County Court, XXXX County , Florida bearing case number XXXX None of the exhibits at the XXXX XXXX Circuit Court XXXX Florida XXXXourt Complaint attach any document signed by me.. Within 7 business days Please be advise that account not mines, I did not authorized account, I deny Account Thank you XXXX XXXX Company 's Response Portfolio Recovery Associates , LLC ( PRA ) investigated your complaint and verified the accuracy of the information regarding the PRA account ending in XXXX and the judgment related thereto. PRA purchased the XXXX XXXX XXXX XXXX ( " XXXX " ) XXXX XXXX credit card account ending in XXXX from XXXX, together with the right to receive payment of the balance due on the account, on or about XX/XX/XXXX, XXXX Business records provided to PRA by XXXX at the time of our purchase verify that the account was opened on XX/XX/XXXX, for XXXX XXXX XXXX whose social security number ends in XXXX and that a balance of {$9900.00} was due on the account at the time of PRA 's purchase. We sent our initial notification letter to you on or about XX/XX/XXXX. PRA filed an action on the account on or about XX/XX/XXXX. Correspondence and court records reflect that you were properly notified of the proceedings. Judgment on the account was obtained in County Court, XXXX County , Florida bearing case number XXXX. We believe that no further steps in response to your complaint or follow-up actions are required at this time.

Company Response:

State: FL

Zip: 33134

Submitted Via: Web

Date Sent: 2023-04-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6879956

Date Received: 2023-04-24

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Portfolio recovery forced me to pay a debt statute was passed

Company Response:

State: PA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6879909

Date Received: 2023-04-24

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: I do not have any dates and times at the moment but the company has been calling me for years trying to collect a debt. I got so frustrated that I was willing to make payments on the debt but was told by the company I would need to pay in full.

Company Response:

State: MD

Zip: 21218

Submitted Via: Web

Date Sent: 2023-04-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6879335

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: I owed loans from school, had several XXXX XXXX, asked forgiveness because of my XXXX and it was granted, but they kept with the phone calls, letters and threats.

Company Response:

State: LA

Zip: 70458

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6879256

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to arrest you or take you to jail if you do not pay

Consumer Complaint: I was called at work, messages were left with my coworkers stating I owe money, called me stated they were taking legal action and I was going to be arrested for larceny. Given 24 hour limit before they contacted the local police.

Company Response:

State: CT

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6879242

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Caller has 1 task- get money. Even though I tell them I have nothing all they want is a credit card number or bank account. They dont care if my utilities are to be turned off, they just want money now, not next week or a amount I might be able to afford.

Company Response:

State: WV

Zip: 266XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.