PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 6878819

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I have been contacted several times about debt that Portfolio Recovery Associates will not verify when I have asked in writing and verbally, I look at debts that are close to the amounts they are claiming and those debts are past the statute of limitations, and they changed the debt amounts constantly. They threatened to sue me, they have taken action to garnish my check, they have scared me into paying debts that quite possibly are not mine by threatening me with court. They will not stop calling me and will not verify the debts they say they are trying to collect eventhough they say they will within 30 days. I am still receiving calls from them, they have placed fraudulent information on my credit report, they are trying to ruin my life!!!! Please help me!!!

Company Response:

State: MN

Zip: 557XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878814

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Portfolio Recovery was/is harassing me and has been for YEARS

Company Response:

State: IN

Zip: 47130

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878811

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I received numerous calls and was even reported to the credit bureaus for a debt that Ive disputed numerous times. Each time the debt was disputed. I was told that it was assumed to be valid. I was being told I needed to file a police report for a very old death and to me I felt like they knew it wouldnt be done after sending you three different loopholes. This debt should be removed from my credit report, and Ive asked numerous times with no assistance, but constantly calling me to threaten court and legal proceedings.

Company Response:

State: GA

Zip: 310XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878792

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I asked the company to stop calling because the debt was over 12 years old and had been written off and was not longer on my credit report. They continue to call me multiple times a day using different phone numbers that I keep blocking.

Company Response:

State: TX

Zip: 76082

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878743

Date Received: 2023-04-23

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted you after you asked them to stop

Consumer Complaint: Portfolio continues to call me all day every day. They have called my employer, family and friends and have shared my information. They have threatened me many times. I have blocked them and they just call from a different number. I have asked them to stop many many times. There is no reasoning with them.

Company Response:

State: LA

Zip: 704XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878731

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Various calls throughout the day, everyday especially on weekends after XXXX.

Company Response:

State: FL

Zip: 33433

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878721

Date Received: 2023-04-23

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: Portfolio recovery constant mail and phone calls. Don't remember dates.

Company Response:

State: MN

Zip: 557XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878696

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Received repeated phone calls late at night or early in the morning. Used abusive and threatening language. Refused to dispute balance. Added fees not associated to the original debt owed. Continued to call me even after I asked to send everything in writing. Initially refused to remove from my credit if I paid it off. They also refused to accept payments I could afford. In the end, I had to pay balances that were over the initial bill and they eventually removed from my credit report.

Company Response:

State: KY

Zip: 421XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878695

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Portfolio Recovery keeps calling me after I have told them to stop calling me They have been calling me up to 10 times a day since 2020 and are still calling even in the evening time up until XXXX XXXX

Company Response:

State: FL

Zip: 337XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6878673

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: Had a card with XXXX XXXX. Fell behind because of sickness. Account was closed and turned over to collections. Profollio Recovery. They in turned got a lawyer office in Georgia to find suite in magistrate court. Was served but did not know where from. I didn't know I could have disputed it. Since XXXX I have been paying {$100.00}. They said it should have been paid off in XX/XX/XXXX. They are threatening to take me to court for {$400.00} dollars. Original debt was over {$4200.00}.

Company Response:

State: GA

Zip: 30263

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.