LEXISNEXIS


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"Products" offered by LEXISNEXIS with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Government benefit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfers - Domestic (US) money transfer
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Other type of mortgage
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7237469

Date Received: 2023-07-11

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: To whom it may concern. My name is XXXX XXXX. Im writing you because an entry appears on my credit report that states I filed a Bankruptcy in your district. Could you please explain to me how this might occur, because to my understanding only the last 4 digits of the debtor social security numbers are released pursuit to rule 9037. Any information you could provide would be greatly appreciated.

Company Response:

State: GA

Zip: 30157

Submitted Via: Web

Date Sent: 2023-07-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7236828

Date Received: 2023-07-11

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I have notified Lexis Nexis several times in writing and XXXX the telephone about this matter they are lying they are a big liar I don't have any bankruptcy I have disputed items that's on my credit report there's names that's on my credit report that does not belong to me there's so security number that's on my credit report that does not belong to me and there's address that on my credit report that does not belong to me and I have contacted Lexis Nexis several times about this matter When Lexis Nexis advise saying they contact me through email that's not correct at all never received a respond from Lexis nexis at all not from no email those are lies

Company Response:

State: GA

Zip: 30067

Submitted Via: Web

Date Sent: 2023-07-11

Company Response to Consumer: Closed with explanation

Timely Response: No

Consumer Disputed: N/A


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Complaint ID: 7234779

Date Received: 2023-07-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: LEXIS NEXIS is reporting my personal financial information to the National Credit Reporting Agencies : XXXX, XXXX XXXX XXXX as well as reporting my insurance information and transaction history to multiple providers without my knowledge or consent. They have also reported Bankruptcies in violation of the FCRA. I have been severely damaged and been kept from accessing my credit when I needed it the most! During the Hight of Covid I wasn't able to get my XXXX loan nor a small business loan because according to the lenders information reported to the major CRA 'S was provided by this junior CRA that I'm only just learning about! Why did you do this? Who paid you to report this and who told you it was okay to damage me and interfere with my ability to get things done for my personal, family and household purposes. You have broken the law and I demand remedy!!!

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-07-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7233421

Date Received: 2023-07-11

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: Pursuant to 15 USC 1681c ( a ) Bankruptcy information is excluded from the consumer 's report. XXXX is in violation of said section for furnishing this information on my consumer report, that was obtained UNLAWFULLY and illegally from Lexis Nexis under false pretenses in which they've obtained it from online electronic systems known as PACER. This is not a dispute, more as a formal complaint nor request for validation or verification but a DEMAND for compliance in regards to your fiduciary duty and affirmative obligation to respect my right to privacy and to protect the security and confidentiality of customers ' non-public personal information. Your duty is to also maintain the integrity of records and protection against threats. You have 4 days to remove and block this information from my consumer report in accordance with 15 U.S.C. 1681 c-2 as it resulted from Identity theft and Without my written consent or authorization.

Company Response:

State: IL

Zip: 60620

Submitted Via: Web

Date Sent: 2023-07-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7231178

Date Received: 2023-07-10

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: reviewed my Consumer Reports and noticed that I had two late payments on an account that I was never late for. Consumer Reporting Agencies have assumed a vital role and have a responsibility to report Consumer information to the best of their ability with Maximum Accuracy. I have never been late on payments for the account XXXX XXXX account number XXXX.Please investigate and provide Proof with statements showing that these payments were late. If proof can't be provided I demand these payments be updated to on time as they should be as I was NEVER Late.

Company Response:

State: TX

Zip: 75703

Submitted Via: Web

Date Sent: 2023-07-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7229885

Date Received: 2023-07-10

Issue: Problem with fraud alerts or security freezes

Subissue:

Consumer Complaint: Placed a credit freeze over 6 months and company is still sharing my information. Also reporting inaccurate information.

Company Response:

State: MO

Zip: 63135

Submitted Via: Web

Date Sent: 2023-07-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7226873

Date Received: 2023-07-10

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Lexis Nexis responded to a complaint on XX/XX/23 stating that they we're unable to verify my identity and that they would send me a letter via US mail. As XX/XX/23, Lexis Nexis has not made any contact with me via email nor US mail. Lexis Nexis did not address my complaint in which they are reporting an unverified, incomplete and inaccurate bankruptcy record to XXXX. In an attached letter from Lexis Nexis after it completed an investigation, Lexis Nexis stated that the record is reporting accurately according to its source " Lexis Nexis ''. Lexs Nexis is required by the FCRA to validate/verify with the " reporting source '', in this case the " US Bankruptcy Court '' . Lexis Nexis can not solely reply on itself as a validating source as it is not the " original source ''. Lexis Nexis can not solely rely on information it may have obtained from public record databases, such as pacer, especially if the consumer has notified them of a dispute. According to the consumer report sent to me by Lexis Nexis, the bankruptcy section " Does not include or report any bankruptcy record ''. I am requesting the method in which Lexis Nexis used to verify this information and an explanation for the conflicting reporting. To be more specific I am requesting the Name, Address and Phone Number ( If applicable ) of the source it contacted to validate the accuracy and completeness of this record. The FCRA prohibits data furnishers from reporting unverified/incomplete or inaccurate information to credit bureaus. I am demanding that Lexis Nexis removes this record from their data base to include any internal reports not disclosed to the consumer such as its " Suppression Report ''. Lexis Nexis has not been given written permission to report or share any non-public information with XXXX or any other source. Non-Public information includes Name, SSN, DOB. I have attached a copy of my ID/ Bill to validate my Identity. I am not required to provide my social security card and that my DOB and last four of social is sufficient.

Company Response:

State: FL

Zip: 32803

Submitted Via: Web

Date Sent: 2023-07-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7226794

Date Received: 2023-07-10

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On XX/XX/2023, I sent a letter to the courthouse asking do they report bankruptcies to the credit bureaus and I got a letter stating The United States Bankruptcy Court does not report any information to the credit bureaus. So if that is the case, how did the credit bureaus verify my bankruptcy as 100 % accurate? They never did a fair investigation according to the 15 USC 1681. 15 USC 1681 section 603 ( 3 ) ( E ) States ; The term investigative consumer report means a consumer report or portion thereof in which information on a consumers character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information. However, such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. They also violated my rights numerous times. The credit bureaus violated my given rights under 15 USC 1681. According to : 15 U.S.C 1681 section 602 A. States I have the right to privacy. According to : 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions According to : 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: IL

Zip: 60619

Submitted Via: Web

Date Sent: 2023-07-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7226536

Date Received: 2023-07-09

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: I received a response to my complaint that I filed on XX/XX/ on an error with Lexus Nexis. Their response was that they tried to email me on XX/XX/XXXX to request additional information. I never received any communication from LexisNexis in the form of an email on that date. I also noticed that there is an error on the Bankruptcy record. The bankruptcy filing record number XXXX my name is spelled incorrect. They have XXXX XXXX. My name is Spelled XXXX XXXX.

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-07-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7224453

Date Received: 2023-07-09

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act. The account below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account name : 1.XXXX XXXX XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: AL

Zip: 36116

Submitted Via: Web

Date Sent: 2023-07-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.