LEXISNEXIS


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"Products" offered by LEXISNEXIS with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Government benefit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfers - Domestic (US) money transfer
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Other type of mortgage
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 3549565

Date Received: 2020-02-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: To whom it may concern : My personal information was breach in the internet as result accounts had been open in my name, I was advise to fill out an Id theft report to help me deal with this situation, I have listed each one of the accounts that do not belong to me. This is my second request to remove unverified items in my report, but XXXX keep rposting these account with out providing any type of original document as the FCRA provide, you need to provide me with original documents or remove these account immediately.

Company Response:

State: GA

Zip: 30507

Submitted Via: Web

Date Sent: 2020-02-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3547211

Date Received: 2020-02-27

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I received a letter ( attached ) from LexisNexis on XX/XX/2020 which also was the response they posted on the CFPB complaint website stating that they have removed a chapter XXXX bankruptcy from my credit report with their system. Upon further investigation, they LIED not only to me but to the CFPB ( a government agency ) They are still reporting this bogus information not only on their website but also reporting it to XXXX and others. In a phone conversation with LexisNexis on XX/XX/2020 they informed me that it was still, in fact, being reported but they show the open they removed had the wrong case number and they removed that one and the one they are still reporting has the correct case number. I find it funny that I lodged 5 complaints with LexisNexis regarding this matter and they stood their ground saying the information they reported was correct. On the 6th complaint, they send the attached letter saying it was removed but it was not and they come up with the story that 2 bankruptcies were reported and THEY had the wrong number? XXXX! I just recently got a new insurance quote ( copy attached ) and my rate was dictated by the bogus information that LexisNexis has reported. XXXX & XXXX removed this item over 6 months ago with no problem! LexisNexis and XXXX are hindering my ability to get reasonable rates based on their LIES and Bogus reporting. Therefore I have had enough and retained my attorney XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, MI. XXXX ( XXXX XXXX XXXX to pursue litigation and file suit against LexisNexis & XXXX for their improper reporting practices, misleading a federal government agency ( CFPB ), money damages, court and attorney fees.

Company Response:

State: OH

Zip: 43613

Submitted Via: Web

Date Sent: 2020-02-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3545861

Date Received: 2020-02-26

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I sent a letter to inform NexisLexis that I recently received a copy of my credit report that your company publishes and after reviewing it I found several bankruptcies on my XXXX, XXXX, and XXXX that are inaccurate. Them being an 3rd party company reporting incorrect information are damaging my reputation and credit worthiness. I requested they supply me with the actual documents and I received letter starting they received the information from XXXX and they do are not apart of the resolution. I went to US BKPT CT Tx XXXX have email me which emphatically stated that they do NOT provide any information to credit reporting agencies, nor do they ever validate and/or confirm public records. It is the credit reporting agencies, and/or other third- party providers who collect information regarding public cases from public records. .

Company Response:

State: TX

Zip: 77040

Submitted Via: Web

Date Sent: 2020-02-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3544657

Date Received: 2020-02-26

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: XXXX XXXX and lexis nexis hold inquires for XXXX XXXX, XXXX, XXXX XXXX, XXXX and XXXX XXXX on my credit report and record

Company Response:

State: CT

Zip: 06606

Submitted Via: Web

Date Sent: 2020-02-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3544476

Date Received: 2020-02-25

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: THERE IS A BANKRUPTCY THAT IS SHOWING ON MY XXXX CREDIT REPORT THAT DOES NOT BELONG TO ME. I CONTACTED XXXX AND WAS TOLD THAT IT WAS VERIFIED FROM THE COURTS WHICH WAS NOT TRUE. I SENT THEM THE PROCEDURAL REQUEST LETTER, I SENT DOCUMENTS WHERE THE COURT STATES THAT THEY DO NOT VERIFY ANY INFORMATION WITH THE CREDIT BUREAUS, I CONTACTED XXXX AGAIN AT THAT TIME THEY STATED THEY VERIFIED IT WITH LEXIS NEXIS, I CONTACTED LEXIS NEXIS THAT STATED THAT VERIFIES IT WITH THE COURTS WHICH AGAIN IS NOT TRUE. IT IS AGANIST THE LAW TO HAVE INCORRECT AND UNVERIFIABLE INFORMATION ON ANYONES CREDIT REPORT.

Company Response:

State: AL

Zip: 365XX

Submitted Via: Web

Date Sent: 2020-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3544449

Date Received: 2020-02-25

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: THERE IS A BANKRUPTCY THAT IS SHOWING ON MY CREDIT REPORT WHICH IS NOT ACCURATE.

Company Response:

State: AL

Zip: 365XX

Submitted Via: Web

Date Sent: 2020-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3544334

Date Received: 2020-02-25

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: My credit report is showing accounts that are not mine, I have investigate and it says that the first step to report identity theft is to file this report, the accounts that are not mine are in this report. Please remove these account and send me an updated copy of my credit report for inspection.

Company Response:

State: GA

Zip: 30052

Submitted Via: Web

Date Sent: 2020-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3543883

Date Received: 2020-02-25

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: LexisNexis contuses to share a public record without my consent to the credit the reporting bureaus, when my LexisNexis report is frozen.

Company Response:

State: NY

Zip: 10704

Submitted Via: Web

Date Sent: 2020-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3543658

Date Received: 2020-02-25

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Lexis Nexis sent incorrect information regarding my minor daughter via C.L.U.E report to my auto insurance company which in turn is increasing my car insurance premiums considerably. My minor daughter just received her driver 's license on XX/XX/XXXX. When adding her to my insurance, my insurance company stated they received a clue report from Lexis Nexis via XXXX that stated my daughter was in an " at-fault accident '' back in XX/XX/XXXX. My daughter didn't even receive her temps until XX/XX/XXXX and her license on XX/XX/XXXX. The DOT would not even issue at temp license to a XXXX year old if she had been previously driving illegally and had gotten into an accident. I paid to receive my daughter 's Wisconsin DOT report which came back perfectly clean as well. I called Lexis Nexis and after spending 30 min on the phone with someone located in the XXXX, I was told they would not release the report information to me because I am not my daughter. To do so, they said I had to provide my daughter 's birth certificate, my I.D . and a notarized document proving I am my minor daughter 's legal guardian. So I've gotten absolutely nowhere with them trying to fix their error! Yet they are somehow allowed to sell my minor child 's information to my insurance company without permission???

Company Response:

State: WI

Zip: 549XX

Submitted Via: Web

Date Sent: 2020-02-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3539007

Date Received: 2020-02-20

Issue: Fraud or scam

Subissue:

Consumer Complaint: The following payments were never recieved. I am the policy holder and owner. Claim # XXXX {$2000.00} Claim # XXXX {$3400.00} Claim # XXXX {$14000.00} Compensation Damages should be awarded.

Company Response:

State: CA

Zip: 92262

Submitted Via: Web

Date Sent: 2020-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.