LEXISNEXIS


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"Products" offered by LEXISNEXIS with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Government benefit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfers - Domestic (US) money transfer
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Other type of mortgage
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 4312227

Date Received: 2021-04-20

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: LexisNexis XXXX # : XXXX Case # : XXXX Bankruptcy Record 1 is showing a record source of MO FEDERAL BANKRUPTCY XXXX. Attached letter from MO FEDERAL BANKRUPTCY shows the court does not verify such info. I would like the record removed from my report.

Company Response:

State: TX

Zip: 76137

Submitted Via: Web

Date Sent: 2021-04-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4310853

Date Received: 2021-04-19

Issue: Problem with a company's investigation into an existing issue

Subissue: Was not notified of investigation status or results

Consumer Complaint: LexisNexis report says I'm involved in a car accident 's. I requested my consumer report to dispute anything incorrect. LexisNexis refuse to send working PIN number that works. This has cause my car insurance premium to go up extremely high over LexisNexis car report I have no access to. LexisNexis have false car accident 's reports on file I provided the letter with proof on file.

Company Response:

State: CA

Zip: 94545

Submitted Via: Web

Date Sent: 2021-04-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4309245

Date Received: 2021-04-19

Issue: Problem with fraud alerts or security freezes

Subissue:

Consumer Complaint: On XX/XX/XXXX I submitted a request to opt of LexisNexis reporting via the online opt-out form XXXX XXXX XXXX. As of XX/XX/XXXX I have not received confirmation that my request has been processed. It has been 41 days since the request was submitted, well over the 30 day SLA promised by LexisNexis. See attached photo showing confirmation that my request was received by LexisNexis on XX/XX/XXXX.

Company Response:

State: TX

Zip: 75067

Submitted Via: Web

Date Sent: 2021-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4308340

Date Received: 2021-04-18

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: No permission was given to any consumer reporting agency to report any consumer information which is a violation of my consumer rights.

Company Response:

State: CA

Zip: 92532

Submitted Via: Web

Date Sent: 2021-04-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4308126

Date Received: 2021-04-19

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I disputed a bankruptcy account on my credit report with XXXX and XXXX XXXX XXXX XXXX. Both XXXX and XXXX XXXX XXXX said their source of information certified that the information was reporting correctly on my credit report. However, their source of information, Lexis Nexis, submitted to me a document prior to my dispute stating that they have removed the account from my credit file with them because they could not verify it in the time allowed by the law. On the other hand, XXXX nor XXXX is following the laws in place about credit reporting. Even after I submitted physical proof to them that account was not verified by their source, they continuted to report negative information and continued to report unverified information.

Company Response:

State: LA

Zip: 70791

Submitted Via: Web

Date Sent: 2021-04-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4307108

Date Received: 2021-04-17

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: My XXXX XXXX bankruptcy order dismissing the case was filed by the bankruptcy judge XX/XX/XXXX. On XX/XX/XXXX it was approved that the chapter XXXX case be statistically closed. I filed Chapter XXXX bankruptcy on XX/XX/XXXX and it was discharged on XX/XX/XXXX. I was approved for an auto loan in XX/XX/XXXX by a dealership lender & I traded-in and bought another vehicle in XXXX XXXX & financed this auto loan with my personal XXXX XXXX XXXX In XXXX XXXX, I was denied for a credit card by my credit union for an active chapter XXXX bankruptcy even though they pulled credit 2 months earlier & no saw no active bankruptcy. They said they were using a new credit reporting company and they needed proof of it being discharged. The same day I emailed copies of the judge 's orders and was approved right after. This was a first this had been brought up and assumed they had just made a mistake, so I didn't think much about it until now. XX/XX/XXXX I applied for a store credit card and received an email the next day notifying me that I was denied for active XXXX Now, I have to physically mail a dispute letter, my proof, and then wait weeks for this to " hopefully '' get corrected. What shocks me even more is that I currently already have two other open credit accounts with this same bank and my pervious XXXX XXXX loan. I pulled all three credit reports and I seen it was reported to one credit reporting agency as " Filed '' and immediately filed a dispute with that credit agency. Within my report it states they receive their bankruptcy information from a furnisher, LexisNexis. I have called the bankruptcy automated info line and confirmed it states both cases are dismissed/discharged. How after 4 years since a dismissal can this all the sudden be reported as active on my credit report?

Company Response:

State: TN

Zip: 383XX

Submitted Via: Web

Date Sent: 2021-04-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4306950

Date Received: 2021-04-18

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: In accordance to 15 usc 1692 cc2 I have invoked my creditor status and notified XXXX, lexisnexis, XXXX, and XXXX that I am creditor over all accounts in the name of XXXX XXXX are to be replaced as paid as agreed never late for all negative accounts. 15 usc 1681b permissible purposes the reporting agency must place or remove what ever the consumer request and has not changed the creditor score to that of a creditor as requested nor has the master or full file requested been received. 28 usc 3304 prevents the transferring of a debt after creation and once sold the debt is no longer to a third party without a contract. So all debt collectors are fraud without contract with consumer.

Company Response:

State: GA

Zip: 30083

Submitted Via: Web

Date Sent: 2021-04-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4304155

Date Received: 2021-04-16

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: I disputed a bankruptcy that LexisNexis has listed on my consumer report and they are continuously reporting to the credit bureaus. On XX/XX/2021, I received a letter from LexisNexis stating the LexisNexis investigated and verified that the information was accurate and true. The letter from LexisNexis goes on to inform me that under the Fair Credit Reporting Act ( FCRA ), I have the right to request a description of the procedure used to determine the accuracy and completeness of the disputed information. On XX/XX/2021, I sent a letter certified mail to ensure deliverability requesting LexisNexis provide me their investigative procedure ( Method of Verification ). On XX/XX/2021, at XXXX XXXX. the letter was delivered and the fifteen ( 15 ) days to complete re-investigation and response with the Method of Verification began. As of XX/XX/2021, the 15-day grace period given to respond to my request expired without a response to my request. On XX/XX/2021, I contacted Lexis Nexis via telephone at XXXX and the service rep placed me on hold, and I stayed on hold until the phone hung up. LexisNexis has failed to provide me with the information they informed me I was entitled to under the Fair Credit Reporting Act. Therefore, I would like LexisNexis to delete the unverified item from my consumer report and refrain from continually reporting the unverified information to the credit bureaus.

Company Response:

State: MD

Zip: 20770

Submitted Via: Web

Date Sent: 2021-04-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4295177

Date Received: 2021-04-14

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: I have contacted Lexis Nexis regarding inaccurate reporting on my credit file. I followed procedures in disputing information but they have not responded. I have called, emailed and even written them requesting that this negative information be removed. They simply refuse to remove it.

Company Response:

State: MI

Zip: 48219

Submitted Via: Web

Date Sent: 2021-04-14

Company Response to Consumer: Closed with explanation

Timely Response: No

Consumer Disputed: N/A


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Complaint ID: 4294464

Date Received: 2021-04-13

Issue: Problem with fraud alerts or security freezes

Subissue:

Consumer Complaint: I tried to open a checking account and it would not let me because of the security freeze. Please remove it so the check system will allow me to open up the account. I have provided a copy of my driver 's license and social security to verify my identity.

Company Response:

State: FL

Zip: 33487

Submitted Via: Web

Date Sent: 2021-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.