EQUIFAX, INC.


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"Products" offered by EQUIFAX, INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Debt or credit management - Student loan debt relief
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - VA mortgage
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8057904

Date Received: 2023-12-26

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: To whom it may concern, I received a copy of my credit report and saw a inaccurate account on my credit file I did not authorized or gave consent too.I understand that Equifax Credit Reporting Agency shouldn't be allowed to put an inquiry on my credit file unless I authorized it. The FCRA states that the only permissible purpose is for : A. Firm offer of credit B. Insurance C. Employment D. Court Order. The following credit inquiries related to non of the aforementioned permissible purpose. XXXX XXXX XXXX Sincerely, XXXX XXXX XXXX

Company Response:

State: IN

Zip: 47130

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057901

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I noticed that Recently a company that I have never had a contract or account with has been added to collections on my credit report

Company Response:

State: IL

Zip: 60137

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057898

Date Received: 2023-12-26

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have submitted multiple disputes regarding these accounts that do not belong to me and they are still reporting on my credit report. I hvae also submitted multiple FTC Reports regarding the account that do not belong to me. These companies have refused to do work on disputes even though they're required by the law to do so. Account name : XXXX XXXX Account Number : XXXX

Company Response:

State: PA

Zip: 19138

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057896

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In XXXX of XXXX, Equifax announced it experienced a data breach, which impacted the personal information of approximately XXXX XXXX people. My information was sold and brought illegally because I was a victim of the Equifax data breach. Equifax Data Breach Settlement ID # XXXX

Company Response:

State: FL

Zip: 33322

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057895

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Per the Fair Credit Reporting Act, I XXXX XXXX XXXX the federally protected consumer, am now opting of any and all authorization. Please see the attached notice ( s ) I have also attached the first notice that was sent to XXXX XXXX XXXX that has been ignored.

Company Response:

State: NY

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057889

Date Received: 2023-12-26

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Hi, I called Equifax to report that my credit score dropped by XXXX points, without any acceptable reason. My activities have effectively been unchanged, I maintained more or less the same balance on my credit cards, have not opened any new accounts with associated hard enquiries into my credits. Typically, my credit score ranges by +/- XXXX points - this is acceptable due to impacts with small changes with credit card balances etc. However, no explanation or reason for why the sudden drop by XXXX points between XXXX and XXXX of XXXX. I went over the details with both an associate and supervisor for Equifax on XX/XX/XXXX with call reference # XXXX. All they offered was to send my credit report to me- which I already had and was the basis for my making call to them. The only change I note over the year was my debt burden went down overall- but this should be a positive not a negative. As I have continuous and good credit history - no defaults, late payments etc.

Company Response:

State: CA

Zip: 92704

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057886

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The following personal information is incorrect. Please remove it from my credit report XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: OH

Zip: 45044

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057883

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In XXXX of 2017, Equifax announced it experienced a data breach, which impacted the personal information of approximately 147 million people. My information was sold and brought illegally because I was a victim of the Equifax data breach. Equifax Data Breach Settlement ID # XXXX

Company Response:

State: FL

Zip: 33322

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057882

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I sent some letters to the credit bureaus regarding inaccurate items on my credit report. My letters have been disregarded and Ive been receiving letters stating Im using a 3rd party. I have attached my ID and letters to this complaint for your review

Company Response:

State: NV

Zip: 89103

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8057881

Date Received: 2023-12-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account name : # XXXX, Account name : # XXXX, Account name : # XXXX, Account name : # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: AZ

Zip: 85303

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.