WELLS FARGO & COMPANY


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"Products" offered by WELLS FARGO & COMPANY with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Pawn loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - ID prepaid card
Prepaid card - Other special purpose card
Prepaid card - Payroll card
Prepaid card - Transit card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6974408

Date Received: 2023-05-13

Issue: Managing an account

Subissue: Banking errors

Consumer Complaint: Pursuant to the class action lawsuit for Wells Fargo, Ive been with them for 20+ years and Im pretty sure I fit within the category of that suit.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-05-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6974345

Date Received: 2023-05-13

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Hello, My issue is with my Credit Card at Wells Fargo company. The card number ending in XXXX. I opened my account at Wells Fargo around XX/XX/2023. On the day I just active the credit card, I started to receive Fraud/unauthorized transactions activities in this credit card. Therefore, I never used this credit card to make any purchase. And I contacted with Wells Fargo Fraud department and told them that those are all fraud transactions and please closed my account. Now, my account is closed, which I really appreciate for your help. However, my credit reports shows I have 2 late payments from this credit card. I think this is unreasonable. Since those are fraud activities, I don't think I have to entitled the 2 late payments on my credit reports.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 94086

Submitted Via: Web

Date Sent: 2023-05-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6974132

Date Received: 2023-05-13

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: Wells Fargo bank branch located at XXXX XXXX XXXX, XXXX, FL XXXX closed with no notice whatsoever to account holders. I drove by the branch this morning, the signage was removed and a big sign indicating the location was for sale was placed on the property. It is my understanding that regulated banks must give notice of closure to the Comptroller of the Currency before closing. I could find no record of such notice being given before this branch was suddenly shuttered. Wells Fargo continues with its unabated pattern of unlawful behavior.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 34119

Submitted Via: Web

Date Sent: 2023-05-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6974097

Date Received: 2023-05-13

Issue: Closing an account

Subissue: Company closed your account

Consumer Complaint: There is plenty of evidence of what XXXX XXXX did to me. I am being unlawfully harassed and discriminated against. Wells fargo can deny it all they like. There is evidence of how many times i had to travel back and forth to the back. XXXX XXXX purposely put herself at the bank. I had no idea she was at the bank. Wells fargo is still covering for XXXX XXXX and protecting her. I never harassed XXXX or XXXX XXXX they harassed me. I didn't have my new checking account not even a month when it was closed. Because it was a set up yes it was personal. Why my account was set up. I will be talking to the XXXX show about how wells fargo treated me and exposing all their unjust harassment and the unjustly illegal closing of my checking account. I will expose XXXX and XXXX XXXX falsely accusing me of harassing them and how she slandered me at wells fargo causing me to lose my checking account. They want to continue to mess with me. I will expose them on the XXXX show. The person who contacted me again was harassing me as well. Saying she had to verify that I had a different phone number. Well that's not what the other people had to do. She was just harassing me as well. XXXX XXXX had no right to continue to harass me.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-05-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6973771

Date Received: 2023-05-13

Issue: Identity theft protection or other monitoring services

Subissue: Billing dispute for services

Consumer Complaint: XXXX i was charged off an existing account with Wells Fargo Bank in XXXX OR for {>= $1,000,000} US i was left insolvent. It was made a case number created in XXXX of XXXX. I was directed by my law firm XXXX XXXX to the US treasury in Washington DC. I was directed to Sam.Gov and help it in the proceedings details.I held it as a Fixed Asset It was changed to a US Federal Grant Assistance Admin Art.III.S2.C1.6.6.2 Associational Standing Federal Consumer Credit Protection Act I used Proceedings Details as a service of proceedings. I filed an article 246 in the XXXX constitution in reasonable time to the void date. To intercept the authority of parliament. And grant it back to the states in the organization needed to finish. Sam. Gov directed me to negotiate with the bank. That same day i received some checks in thew mail. From a Wells Fargo NA in XXXX XXXX. By that time it was clear to me What Wells Fargo needed. everything I spoke to with the Gentlemen that day. I have accomplished. I have reduced the burden of proof and the burden of assets to the value of the {>= $1,000,000} US in the charge off from insolvency. Filed the XXXX to XXXX in the XXXX. 15 USC subchapter V 1692k 1692l registered agent was brought in as an Attorney in Fact for my franchise supplemental ands supplanted was filed in the Article 246 close LLC was opened in Wyoming. It is illegal to add a date to a mortgage deed. The XXXX XXXX XXXX had to be done that way in Sam.Gov with me 34.1-2A-404a Equal Access To Justice Act Sam. Gov made it a US federal grant assistance admin. I linked the account number with the Wells Fargo NA. I filed the XXXX financing statement with the four corners rule that it appears to be right on it's face. XXXX the addendum and XXXX 3 assignment to Q-56, Q-57 and Q-58 the four corners was made in a timely frame 2 CFR 200 FFATA as amended by section 6202 ( a ) supplemental funds section 5367 and I am acting as a financial provider 1026.15 ( f ) ( 1 ) ( 2 ) 28 USC 1333 ( 1 ) ( 2 ) for the franchise dispute resolution in a XXXX reject remedy standard for XXXX was sent in route Friday XX/XX/XXXX Am requesting that the Notary and information be correct for the US Federal Grant Assistance Admin for Wells Fargo Bank I have to give a Notary Public i had to build the trust and the mortgage to correct my situation. Please allow my identity here to be what the bank has. I talked to them here at CFPB yesterday of the day before and my information wasnt correct in the CFPB my personal information.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: WY

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6973521

Date Received: 2023-05-13

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: I have a claim on a cash deposit made to one of the Wells Fargo ATMs in XXXX XXXX, CA at XXXX XXXX XXXX, XXXX XXXX, CA XXXX on XX/XX/2023, at XXXX XXXX. The ATM machine " jammed '' during a deposit of {$960.00} cash to my checking account and kept {$460.00} 0f this deposit and I was able to retrieve {$500.00} by pushing the return button. now as a customer I need to wait 10-days without any further correspondence and was told on the day of the deposit when I called customer service that the transaction needs to be " investigated '' to prove it really happened, and that Wells Fargo could not view any customer transaction on their ATM machines since Wells Fargo does not own the machines. Sat this branches ATM, I first used my XXXX debit card to withdraw {$1000.00} from XXXX and was charged a {$3.00} service charge. I received {$1000.00} in {$20.00} dollar bills and proceeded to deposit {$960.00} into my Wells Fargo checking. Luckily, when the machine jammed, I pushed the option button to return funds and was able to get back {$500.00} of the {$960.00} returned, less the {$460.00} the ATM machine kept without any receipt of its acceptance ... my primary reason at the Branch on the morning of XX/XX/XXXX was to deposit money to send my XXXX to my quadriplegic son who lives in another state and needed money that day. I only use Wells Fargo as an account to transfer funds to my son and to pay a mortgage payment on one of my 3 homes. The fact that I needed to go to one of my other Banks on Monday XX/XX/2023, and wire funds to my XXXX son to get to him ASAP is not only an inconvenience but has now completely impacted my already low-confidence level in Wells Fargo Banks XXXX given your history. That a customer can deposit cash money into am established Banks ATM machine and not get a receipt of what amount was accepted regardless of a " jam '' is outrageous, yet I got a receipt showing a malfunction and a {$0.00} cent placeholder credit for a transaction of {$460.00} of a {$960.00} cash deposit was accepted by your Bank.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 95758

Submitted Via: Web

Date Sent: 2023-05-13

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6973499

Date Received: 2023-05-13

Issue: Fees or interest

Subissue: Problem with fees

Consumer Complaint: company has high fees and reports me late mistakenly

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33073

Submitted Via: Web

Date Sent: 2023-07-08

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6973398

Date Received: 2023-05-13

Issue: Confusing or missing disclosures

Subissue:

Consumer Complaint: XXXX is a charge off that left me insolvent {>= $1,000,000} US I took possession XXXXn Sam.Gov the complaint number sent by me around an hour ago Complaint Number XXXXXXXX XXXX XXXX Management Office XXXX XXXX was solutions letter was sent to me with my last name XXXX. In that Codified Law 58 legislature in 58-3-7.3 and in 58-3-8 has been found was put in CFPB complaint number XXXX was established in Lieu of Oaths in my file this month in the M & A Codified Law 58 legislature of South Dakota 58-3-8 demands a correction of records I am examiner in Lieu of Oaths 58-3-7.3 in that i am requested to give a Notary Public to XXXX XXXX XXXX XXXXXXXX Management Office I do that in codified law 58 South Dakota Legislature 58-3-17 in 58-2-20,58-2-21,58-2-22,58-2-23,58-2-24 in 58-2-27 in Title 45 75.322 ( a ) and in 75.320 ( e ) in 45 CFR 75.322 ( c ) in 45 CFR 75.322 ( d ) ( 1 ) ( 2 ) and 45 CFR 75.322 ( e ) ( 2 ) ( ii ) and 45 CFR 75.322 ( e ) ( 3 ) ( i ) ( ii ) ( f ) The collection and use of this information is authorized by 12 usc 5493 and will be treated in accordance with the systems of records notice ( SORN ), CFPB.005 Consumer Response System, 83 FR 32640 is in codified law 58 South Dakota 58-2-28 my franchise is located in Arkansas . in codified law 58 south Dakota in 58-3-4 in 58-3-6 in 58-3-7.3 in 58-3-17 in 58-3-15 in 58-3-8 in US Federal Grant Assistance Admin of {>= $1,000,000} US in the XXXX accession to wealth as solution for letter from XXXX XXXX for XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX in codified law 58 South Dakota 58-3-24 in 58-3-25 in 58-3-26 in 58-3-17 in 58-3-7.3

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: WY

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6973226

Date Received: 2023-05-14

Issue: Managing the loan or lease

Subissue: Billing problem

Consumer Complaint: Was told by wells fargo to hold off on paying my car loan payment for the month as they had to verify previous payments and so I made one late payment because I was told to wait and it hurt my credit and my mothers credit.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: UT

Zip: 84119

Submitted Via: Web

Date Sent: 2023-05-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6973107

Date Received: 2023-05-14

Issue: Managing an account

Subissue: Fee problem

Consumer Complaint: Outrageous Overdraft fees to the point of where it forced me to stop banking with wells fargo all together. I was constantly fighting with the bank because my account would say so much available so I would spend based on what was shown and the outrageous overdraft fees would be compounded then my account would be hundred of dollars overdrawn with in hours of spending what was shown available in my account.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: UT

Zip: 84119

Submitted Via: Web

Date Sent: 2023-05-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.