WELLS FARGO & COMPANY


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"Products" offered by WELLS FARGO & COMPANY with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Pawn loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - ID prepaid card
Prepaid card - Other special purpose card
Prepaid card - Payroll card
Prepaid card - Transit card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7323690

Date Received: 2023-07-29

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: They said I keep paying the bill And or there was no fraud or I validated the transaction

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 960XX

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7323618

Date Received: 2023-07-29

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I recently reviewed a copy of my credit report and I noticed the following hard inquiries. I never filled out an application for credit and upon doing my research I noticed that this is a violation of the Fair Credit Reporting Act. This Act states that the only reason to pull an individual 's credit is for the following reasons : 1. A firm offer of credit 2. Insurance 3. Application for employment 4. A Court Order The following hard inquiries are not related to any of the following, I have never given these companies permission to use or have my personal information. If you refuse to remove these hard inquiries, I will move forward and ask for legal verification which would include ; the name and title of the person who pulled my credit, date they purport that I gave permission to have my credit pulled, the method they purport that I gave permission to run my credit. Please include documentation of said permission. If you can not provide me with this information, remove these incorrect hard inquiries from my credit file as soon as possible. I have attached my police report to this dispute.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 35020

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7323545

Date Received: 2023-07-29

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: After checking a copy of my consumer report, I noticed a clear violation of 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. ( B ) Reporting information after notice and confirmation of errorsA person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. THE IRS CLEARLY DEFINES A CHARGE-OFF AS GROSS OR ORDINARY INCOME, DOES NOT GET REPORTED OR FURNISHED ON THE CONSUMER REPORT. INCOME DOES NOT GET REPORTED OR FURNISHED ON A CONSUMER REPORT BY DEFINITION. THE IRS CLEARLY SAYS A CANCELED DEBT OR CHARGE-OFF IS INCOME. THE REPORTING OF THIS ACCOUNT IS INACCURATE. IRS INSTRUCTIONS FOR DEBTOR. Instructions for Debtor You received this form because a federal government agency or an applicable financial entity ( a creditor ) has discharged ( canceled or forgiven ) a debt you owed, or because an identifiable event has occurred that either is or is deemed to be a discharge of a debt of {$600.00} or more. If a creditor has discharged a debt you owed, you are required to include the discharged amount in your income, even if it is less than {$600.00}, on the Other income line of your Form XXXX or XXXX. However, you may not have to include all of the canceled debt in your income.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AR

Zip: 721XX

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7323491

Date Received: 2023-07-29

Issue: Problem with a lender or other company charging your account

Subissue: Transaction was not authorized

Consumer Complaint: on XXXX XXXX I checked my account with Wells Fargo and saw {$23000.00} taken without my consent and approval on XXXX money is rightfully and legally mine that I got from my XXXX insurance.I have proof of ownership of the money. I have XXXX income for the rest of my life and I have XXXX XXXX to support plus I am XXXX and have serious health issues.I have my own expenses to take care. I saw that Wells Fargo and XXXX XXXX has done this to my account.They are after money I called the banks with no solution.They have no issue directly with me. I filed a police report, reported cfpb and informed Attorney General 's office. I asked XXXX XXXX XXXX to return money back to my account. They said they have no issue with me.I feel I am treated unfairly unjustly. I want legal charges against the bank. I want the justice system to hear me and give me justice before they take my money away. I am XXXX and victim in this case. XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33907

Submitted Via: Web

Date Sent: 2023-08-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7323248

Date Received: 2023-07-29

Issue: Getting a loan

Subissue: Confusing or misleading advertising

Consumer Complaint: Wells Fargo has been providing misleading advertisements about scholarships through their CollegeSteps program. Wells Fargo also has a scholarship program. Wells Fargo has not made students aware of scholarship displacement, a practice that postsecondary institutions use to force students who have received outside scholarships into additional student loan debt or make them drop out of college. Wells Fargo has known about the practice for years and continues to mislead students knowing that the students will become victims of scholarship displacement. Wells Fargo is using their CollegeSteps program as a way to force students to get their loans once they become victims of scholarship displacement. Wells Fargo must be investigated for their misleading and predatory advertisements and practices.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 080XX

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7323205

Date Received: 2023-07-29

Issue: Managing an account

Subissue: Banking errors

Consumer Complaint: I believe it was XX/XX/2022. I pay my car payment myself not on auto pay and went to pay it and they told me they couldn't take the payment because of the bank Taking back 3 months of payments. And they gave me 2 days to get all the balance due or they were going to repo my car. So I called the bank and of course at first no one knew how it happened and were supposed to send the lender a letter explaining what happened and that they would return the payments to keep my car. But they didn't and the second day I got a call from work work saying they are towing my car. So I get back on with the bank and then contacted the corporate office and took them a like 2 weeks to reply in a email. Meanwhile I had to fill Bankruptcy because of that and I just built my credit up from a previous bankruptcy so I'm really mad about that! Anyway a few back in forths and a month later I heard back again and they are still looking into it. So in XXXX XXXX XXXX you this happened in XX/XX/XXXX I grt a call from corporate office telling me there is nothing they can do because someone that didn't sound anything like me and that's their words but some how had my account info and had the payments pulled back! And this is after seeing several bank accounts in my name I didn't open. Anyway they said they can't do anything but me and my lawyer feels they owe me XXXX for the balance of the car they let someone takes payments back on! I'm pretty that's the dates but I have them and the emails. I stayed banking with them because my lawyer told me too in case they compensate me for my car. Never did and never heard back from them again.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TN

Zip: 384XX

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7323114

Date Received: 2023-07-30

Issue: Opening an account

Subissue: Unable to open an account

Consumer Complaint: This account was overdraft due to losing my debit card, I didnt know how else to fix it and I also lost my job in the process

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 10704

Submitted Via: Web

Date Sent: 2023-07-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7322566

Date Received: 2023-07-30

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This company wasnt authorized to check my credit.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 77583

Submitted Via: Web

Date Sent: 2023-07-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7322209

Date Received: 2023-07-29

Issue: Managing an account

Subissue: Funds not handled or disbursed as instructed

Consumer Complaint: I had my debit card fraud charge and I try contacting my Wells Fargo for refund of {$140.00} withdrawals which I never made I need refund from the bank.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7322047

Date Received: 2023-07-29

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: These accounts and inquiries are not mine they was made without my permission, or consent,. inquiries, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. All the above accounts and inquiry is and are fraudulent and according to The Court FCRA these accounts violated my rights in many ways these accounts is pass the statutory limit what the law required under statute 15 USC 1681 B, 15 USC 1681u 1681 Section 602 Alpha which states I have a right to privacy, 15 USC 1681 604 Alpha Section 2 Which states a consumer reporting agency can not furnish a account without my written instructions or consent, 15 USC 1666 Bravo which states A creditor may not treat a payment on a consumer credit card plan as a late payment for any reason the inquiries must be removed immediately thank you.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MN

Zip: 55406

Submitted Via: Web

Date Sent: 2023-07-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.