Date Received: 2021-05-18
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: This account have been sold to another lender. As to my research I am no longer liable for the alleged debt.
Company Response:
State: TN
Zip: 37211
Submitted Via: Web
Date Sent: 2021-05-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: Chrysler Capital financed my car a XXXX XXXX XXXX it was totaled in an accident by another insured driver in XXXX of XXXX. My insurance Company Paid a settlement of over {$15000.00} and They were ready in 6 days to finalize the settlement from the date of loss. Chrysler Capital kept MY insurance company XXXX XXXX XXXX XXXX waiting til the first offer expired in 45 days. not only that they did not send my XXXX XXXX company XXXX XXXX XXXX XXXX XXXX a copy of the police report and this delayed the process further. I called Chrysler Capital repeatedly on behalf of my insurance company XXXX XXXX XXXX XXXX XXXX they ask me to call XXXX so the check for pay on the settlement would not cancel by issued date.And XXXX wanted to pickup the total loss car that they settled for. Furthermore, it was not Until XXXX, XXXX that I was told to contact my Gap insurance company. XXXX XXXX informed me that Chysler Capital did not send them the police report and this report was in the file from XXXX that had to be sent over with both company communicating specifications of the accident. Why I was appalled and after I gave my copy of the police report XXXX XXXX XXXX issued the balance on the car ( see uploaded documents ) .XXXX XXXX, XXXX the check was sent for XXXX from XXXX XXXXXXXX XXXX XXXX XXXX settle the account in full.Chrysler Capital wrongfully charged my credit account of as bad debt on my credit report and still arre trying to blame me for there teams errors and i want help. I am still being XXXX by them with a letter to date of XX/XX/XXXX. I've submitted this documentation to prove my case.
Company Response:
State: GA
Zip: 30082
Submitted Via: Web
Date Sent: 2021-05-18
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Getting a loan or lease
Subissue: Credit denial
Consumer Complaint: Approximately XX/XX/2021 I applied for auto financing with Dealer : XXXX XXXX XXXX 'XXXX XXXX XXXX, XXXX with my Credit Card pursuant to ( 15 USC 1602 ( I ) ). XXXX XXXX XXXX 'S XXXX XXXX, XXXX sent the application to CHRYSLER CAPITALXXXX XXXX XXXX. On XXXX, XXXX 2021 CHRYSLER CAPITALXXXX XXXX XXXX. sent me an Adverse Action Letter Denying me Credit. To my understanding Credit is a " Right '' not a privilege. XXXX XXXX BANK, XXXX has violated my right to extend credit under ( 15 USC 1602 ( g ) ) and ( 15 USC 1681 ) TILA.
Company Response:
State: MO
Zip: 64133
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Received a letter in the mail about a debt- car loan- that is not mine. Called them and let them know. Was told they will keep calling and mailing me, used foul language. I have contacted my attorney.
Company Response:
State: GA
Zip: 30012
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Incorrect information on your report
Subissue: Information is missing that should be on the report
Consumer Complaint: There is currently an inaccurate item being reported on my credit report from Santander Consumer USA. I have contacted this company at the address listed on my credit report here : XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Tx XXXX. As you can see, I have enclosed a photo copy of my mail being returned from the post office due to an invalid address. Given that the furnisher has provided false information to XXXX, XXXX & XXXX and provided the bureaus with a false address, I demand that the item they are reporting be removed immediately.
Company Response:
State: GA
Zip: 30281
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Getting a loan or lease
Subissue: Fraudulent loan
Consumer Complaint: I sent Santander Consumer USA multiple debt validation request after i received correspondences from them about my vehicle that was already paid for from XXXX. Per the contract that i have it states XXXX and no indication of Santander Consumer USA. they sent me a copy of the same contract after i sent them a debt validation along with a cease and desist and an affidavit of Truth. I have yet to hear anything back from them. Also if they are stating that the contract gives them any security interest. full disclosure was not provided to me, which means that contract is fraud and there for null and void.
Company Response:
State: SC
Zip: 29461
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Struggling to pay your loan
Subissue: Loan balance remaining after the vehicle is repossessed and sold
Consumer Complaint: I purchased a XXXX XXXX XXXX and got a loan threw Santander with an extreme bought interest rate 26 percent. The car had XXXX mille on it when I purchased it at XXXX miles the motor looked up and I had to have a replacement. The notes were XXXX $ a month even though The car did not work i still paid. After i had The motor replaced XXXX miles later the car transmission went out. I was still paying never late. When the transmission went out i gave up and let XXXX have it back i am a single parent, with a non running vehicle i was paying an outragious note on. I turned the vehicle in and quit paying. Santander knew i could not afford the vehicle yet they knew i was disperate and sold to me at high interest which should be illegal. I would like the XXXX $ on my credit for the lemon taken off please. I would of kept paying on it if it ran, or Santander would of lowered my interest rate. Please take this into consideration. Santander is committing price gouging when it comes to people who they know can not afford there interest. XXXX, disperate people who need transpertaion. Thank you.
Company Response:
State: LA
Zip: 711XX
Submitted Via: Web
Date Sent: 2021-05-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Struggling to pay your loan
Subissue: Loan balance remaining after the vehicle is repossessed and sold
Consumer Complaint: My complaint is against Santander consumer for a auto loan on a car that was repossessed my information was entered into the class action lawsuit nj had against them i have not received any restitution or had this loan removed from my credit report
Company Response:
State: NJ
Zip: 07203
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: I am now on my second lease with Chrysler Capital for a XXXX XXXXXXXX XXXX. During this lease which started in 2018 on 4 seperate occasions they have credited a payment to the wrong account. They quickly take my payment and then when its not made to my correct account they immediatly report me for 30+ day late notice to the credit reporting agencies. This has happened 4 times, I then have to go through the troubles of faxing banking statement showing that my payment was made and its corrected on the back-end. However this time they did it im in the middle of my refinancing on my mortgage, my credit score went down 65 points and I was no longer eligible for the terms that I recently negotiatied. Additionally Im suppose to replace my car with another grand cherokee that would be finance by Chrysler Capital and not sure if ill be eligible for the loan.
Company Response:
State: CT
Zip: 06824
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-05-17
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: XXXX XXXX XXXX. On XX/XX/XXXX I paid a {$90.00} collection bill with them. I recorded the call and was told that the bill would drop off of my credit if I paid it. It didnt drop off of my credit. The status was only updated to paid which still shows up as bad. The company wont answer the phone. I paid the full balance and the entry should be deleted completely from my credit. The exact same thing happened with Santander Consumer a few years back. I agreed to pay the debt after the agent explained that it would be removed from my credit completely, not only updated to reflect paid. After years of going back and forth Santander has still not removed the debt in its entirety off of my account. Legal representation had to finally be deemed due to this.
Company Response:
State: MI
Zip: 482XX
Submitted Via: Web
Date Sent: 2021-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A