LEXISNEXIS


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"Products" offered by LEXISNEXIS with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Government benefit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfers - Domestic (US) money transfer
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Other type of mortgage
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6835227

Date Received: 2023-04-13

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: i have a miss lead bankruptcy on credit report and its coming from lexis nexis and they have failed to remove it in the month of XXXX XXXX XXXX

Company Response:

State: OH

Zip: 446XX

Submitted Via: Web

Date Sent: 2023-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6833766

Date Received: 2023-04-13

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On XX/XX/XXXX l, XXXX LexisNexis sent me three letters one XXXX another to XXXX XXXX and lastly to XXXX all the letter states that the information that I dispute it was removed but yet these three companies still fail to remove them in. LexisNexis stated that they sent the information to the reporting companies and everything should be removed. The three companies are still reporting the in accurate information and which is supposed to been removed according to LexisNexis. Please see attachments.

Company Response:

State: FL

Zip: 33442

Submitted Via: Web

Date Sent: 2023-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6831526

Date Received: 2023-04-12

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: Wrong Addresses are on the account. I've called and changes have not been made. Also I'm getting mailed and credit information with my address but another person 's name that does it reside here. I also have accounts that need to be closed that are still open.

Company Response:

State: VA

Zip: 24541

Submitted Via: Web

Date Sent: 2023-04-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6827840

Date Received: 2023-04-12

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: LexisNexis is violating my consumer rights 15 USC 1681- I provided them with a signed court order vacating fraud bankruptcies filed using my personal information. LexisNexis has not deleted the bankruptcies from my file. Nor have they notified the credit reporting bureaus to have them removed the inaccurate information.

Company Response:

State: TN

Zip: 38128

Submitted Via: Web

Date Sent: 2023-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6827162

Date Received: 2023-04-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The following accounts are erroneous and they threaten my livelihood. ( - # XXXX ( # XXXX ) ) 2 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 ) XXXX XXXX XXXX XXXX XXXX XXXX 4 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 5 ) XXXX XXXX XXXX XXXX 6 ) XXXX XXXX XXXX XXXX XXXX XXXX 7 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 8 ) XXXX XXXX XXXX 9 ) XXXX XXXX 10 ) XXXX XXXX XXXX 11 ) XXXX XXXX XXXX

Company Response:

State: PA

Zip: 185XX

Submitted Via: Web

Date Sent: 2023-05-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6825070

Date Received: 2023-04-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer Reporting agency can not furnish a account without my written Instructions. 15 U.S.C 1666B : A creditor may not treat a payment on a credit card Account under an open end consumer credit plan as late for any purpose.

Company Response:

State: PA

Zip: 19601

Submitted Via: Web

Date Sent: 2023-04-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6822327

Date Received: 2023-04-11

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Below is information Ive identified on my credit report that needs to be deleted from your records immediately. Please see attached letter. Furthermore, as you can see from the information above, your agency is not reporting accurate information. According to [ 15 USC 1681e ] ( b ), Whenever a consumer reporting agency prepares a consumer report, it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual to whom the report relates. You are in violation of the FCRA, [ 15 USC 1681b ] ( a ) ( 2 ) : ( a ) In general. Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : ( 2 ) In accordance with the written instructions of the consumer to whom it relates. I offer my testimony herein that I have not authorized or given anyone access to my private and confidential records and certainly not the information you're reporting. My rights were violated, especially my right to privacy, according to [ 15 USC 1681 ] ( a ) ( 4 ) There is a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and respect for the consumers right to privacy. I, therefore, request that you immediately delete the items specified above from my consumer file with your agency. Failure to do so will require that I take appropriate legal action. All these violations are a direct violation of 15 USC 1681. No consent is identity theft, and these violations are Aggravated Identity theft, according to [ 18 USC 1028A ] ( a ) ( 1 ). You have knowingly transferred, possessed, and used, without lawful authority, a means of identification of me, which is a felony punishable up to 2 years of imprisonment, in addition to civil liability. For damages, I am invoking my rights as a consumer pursuant to 15 USC 1681 ( n ) civil liability, and I demand compensation for every violation listed below ; Permissible purpose {$1000.00} Defamation of character {$1000.00} Damaged reputation {$1000.00} Damaged credit worthiness {$1000.00} Damaged mode of living {$1000.00} Infringed on right to privacy {$1000.00} Cease the reporting of this erroneous and deceptive information on my consumer report. Delete the specified accounts from my consumer report and all your systems.

Company Response:

State: OH

Zip: 44313

Submitted Via: Web

Date Sent: 2023-04-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6819435

Date Received: 2023-04-10

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Hello, CFPB. I have filed a complaint with CFPB for the 3 credit bureaus XXXX, XXXX and XXXX. In my first complaint it only allows me to list 3 Company names. I am now sending a complaint specifically to include two more credit reporting agencies which are Lexis Nexis and XXXX. I need to make sure that " all '' credit bureaus and credit agencies remove this unvalidated information from my credit report/credit file at all agencies. On XX/XX/XXXX, I sent a letter to the US Bankruptcy Court District of New Jersey asking if they report bankruptcies to the credit bureaus. I received the attached letter back from the US Bankruptcy Court District of New Jersey stating They do not report or provide information to any credit bureaus or agencies. The court further stated that They do not have any affiliation with the credit agencies, nor does it have any knowledge of, or access to, their procedures and records. So, if that is the case how did the Lexis Nexis and XXXX XXXX and reporting agencies edify this bankruptcy as 100 % accurate. They never did a fair investigation according to the 15 USC 1681. They are falsely stating this information on my credit report and have yet to remove this from my credit report. I have included tracking numbers confirming my disputes were sent by certified mail. I would like for you to have them take this unvalidated information off of my credit report. Lexis Nexis and XXXX and credit bureaus/agencies have violated my rights under 15 USC 1681 numerous times. 15 USC 1681 section 603 ( 3 ) ( E ) states ; The term investigative consumer report means a consumer report or portion thereof in which information on a consumers character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information. However, such information shall not include specific factual information on a consumers credit record obtained directly from a creditor of the consumer or from a consumer reporting agency when such information was obtained directly from a creditor of the consumer or from the consumer. According to 15 USC 1681 Section 602 A : It states I have the right to privacy. According to 15 USC 1681 Section 604 A, Section 2 : It states that a consumer reporting agency can not furnish an account without my written instructions. According to 15 USC 1681s-2 ( A ) ( 1 ) : it states a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. On XX/XX/XXXX I mailed letters to Lexis Nexis, XXXX and US Bankruptcy Court District of New Jersey : Lexis Nexis USPS Certified Mail Tracking # XXXX XXXX USPS Certified Mail Tracking # XXXX US Bankruptcy USPS Certified Mail Tracking # XXXX Court of NJ On XX/XX/XXXX I mailed letters to the 3 Credit Bureaus XXXX XXXX, XXXX and XXXX : XXXX USPS Certified Mail Tracking # XXXX XXXX USPS Certified Mail Tracking # XXXX XXXX USPS Certified Mail Tracking # XXXX None of these credit reporting agencies nor Lexis Nexis and XXXX have removed this information from my credit report, as I have requested. Again, I would like for you to have them take this unvalidated information off of my credit report. They are violating my rights under 15 USC 1681 numerous times.

Company Response:

State: GA

Zip: 314XX

Submitted Via: Web

Date Sent: 2023-04-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6813762

Date Received: 2023-04-08

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: LexisNexis continues to use unfair and deceptive practices. I've been contacting them since 2022 in reference to them continuing to report inaccurate information. They continue to be reckless and noncompliant even after I have notified them of their grave errors. They have not exercised their grave responsibility with fairness, impartiality and respect for my right to privacy. They have not used reasonable procedures to make sure the information they are reporting is accurate. They never properly verified any information they reported. They have been unfair and biases to me as consumer and continue to have no regards to the Federal Laws. I'm consistently being denied credit, because of the inaccurate information they are providing. They are hindering me from providing from my family. They are continuing to cause me economical and emotional distress. No one deem me credit or insurance worthy. Delete the following information for it is incorrect! Case # XXXX -Identification records : XXXX -Online Marketing Record : XXXX -Insurance Records : XXXX -Dept of Drivers Services Record : Second Record XXXX -Inquires : ALL XXXX, XXXX

Company Response:

State: GA

Zip: 30134

Submitted Via: Web

Date Sent: 2023-04-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6810070

Date Received: 2023-04-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: On XX/XX/2023, I initiated submitted a complaint via CFPB to LexisNexis to remove Bankruptcy from their database due unlawful practices according to the 15 usc 1681a- ( e ) and I also provided supporting documents to support my claim. LexisNexis responded back with a response to CFPB with a document attached outlining their response. However, the letter is clearly addressed in my name, BUT it was mailed to UNKNOWN ADDRESS of XXXX XXXX XXXX XXXX, XXXX WI XXXX. I have never lived at this address. All of my supporting documents that were submitted to LexisNexis have my correct address included on my Driver License. This is a violation of my privacy and confidentiality. LexisNexis also mentioned that on this response document mailed out on XX/XX/2023, addressed in my name ( XXXX XXXX ) but mailed to the Unknown address " a resolution letter outlining the results of our reinvestigation and XXXX XXXX 's statutory rights was mailed to her directly for her review ''.

Company Response:

State: AR

Zip: 727XX

Submitted Via: Web

Date Sent: 2023-04-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.