EQUIFAX, INC.


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"Products" offered by EQUIFAX, INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Debt or credit management - Student loan debt relief
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - VA mortgage
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

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Complaint ID: 8047583

Date Received: 2023-12-23

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: XXXX XXXX My name is XXXX XXXX owner of XXXX XXXX XXXXXXXX XXXX XXXX XXXX, XXXX Florida Im reporting Exquifax commercial Solutions XXXX XXXX XXXX, XXXX GA XXXX for inaccurate information on my commercial credit file Equifax claims my company under name XXXX XXXX XXXX XXXX as per Equifax letter XXXX XXXX XXXX and Equifax Commercial Credit Report my company name under XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX My company name is XXXX XXXX XXXX XXXXXXXX XXXX XXXX Equifax inaccurate information and Equifax reporting account number XXXX ending in XXXX, not from my Company XXXX XXXX XXXXXXXX XXXX XXXX XXXX and also inaccurate company name Attached herewith Equifax letter dated XXXX XXXX, Equifax Commercial credit report Equifax account number XXXX I want inform that I never received any information for account number XXXX Account dates XXXX is XXXX 10 years lapse in which I never was informed by Equifax or credit card company about it, being contradictory also during the last 10 years I never received any collections Im requesting Equifax to delete account number XXXX ending in XXXX, not from my Company XXXX XXXX XXXX XXXXXXXX XXXX XXXX and to send me a confirmation letter of account deleted within XXXX business days. This is harming my company profile. Thank you XXXX XXXX

Company Response:

State: FL

Zip: 33134

Submitted Via: Web

Date Sent: 2023-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047579

Date Received: 2023-12-22

Issue: Improper use of your report

Subissue: Received unsolicited financial product or insurance offers after opting out

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account name : # XXXX, Account name : # XXXX, Account name : # XXXX, Account name : # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: CA

Zip: 92501

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047578

Date Received: 2023-12-22

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I am very concerned with these discrepancies on my credit report. As a consumer I am very concerned and do not know what is correct. The information is not 100 % accurate and these errors are making it impossible for me to buy a new house, which is already hard enough. This is putting a tremendous strain on myself, effecting not only my mental, but physical health. I need these discrepancies corrected and removed right away

Company Response:

State: AL

Zip: 368XX

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047560

Date Received: 2023-12-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have contacted Equifax by phone and letters concerning the issue. I noticed a high number of inquiries on my credit report and asked them to investigate. They said it would take 30 days, it has been beyond 30 days and I have had no response or proof of how the unauthorized inquires got on my credit report. This is against Fair Credit Reporting Act. I would like the inquiries below removed. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: PA

Zip: 19026

Submitted Via: Web

Date Sent: 2023-12-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047556

Date Received: 2023-12-22

Issue: Unable to get your credit report or credit score

Subissue: Other problem getting your report or credit score

Consumer Complaint: The issues has been ongoing since XX/XX/XXXX and stems from my credit report not being visible on the website and indicates an invalid credit score. Ive reach out to them to rectify the issue and they have escalated the case up to their technical team. They've informed me that I will receive a response between 5-7 business days. Of course after a couple weeks past I have received zero responses. Fast forward to XX/XX/XXXX Ive attempted to reach out again regarding the same issue with an error code I received ( XXXX ) and they have again mention the issue has to be escalated again to the technical department. They have provided a confirmation # XXXX As of today XX/XX/XXXX Ive yet to receive any types of response.

Company Response:

State: CA

Zip: 91770

Submitted Via: Web

Date Sent: 2023-12-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047499

Date Received: 2023-12-22

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I want the following fraudelent, unauthorized inquiries removed.I have included the inquiries and identity theft report atatchment. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response:

State: WV

Zip: 248XX

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047439

Date Received: 2023-12-22

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I am writing to delete the following information listed in my file. The items I need deleted are listed in the report. I am a victim of identity theft and did not provided any written consent. I ask that the items kindly be deleted to correct my credit report. I reported the theft of my identity to the Federal Trade Commission and I have also enclosed copies of the Federal Trade Commissions Identity Theft Affidavit. Please delete the items as soon as possible. Im advance thank you for your assistance.

Company Response:

State: DE

Zip: 19720

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047436

Date Received: 2023-12-22

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: XXXX XX/XX/XXXX, XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XX/XX/XXXX, XXXX XXXX XX/XX/XXXX, XXXX XXXX XXXX XX/XX/XXXX, XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX, XXXX XXXXXXXX XXXX XX/XX/XXXX all this inquiries reported to my credit report by some one who has my info and try to open credit cards.

Company Response:

State: CA

Zip: 91405

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047433

Date Received: 2023-12-22

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a victim of Identity Theft and Fraud and had someone open several accounts using my personal information and then default on those accounts which are reported on my credit reports. I filed a police report, submitted a FTC Fraud Affidavit, and disputed the fraudulent accounts with all three credit reporting agencies on XX/XX/2023. I included the police report and the fraud affidavit with the disputes which included, two different XXXX XXXX accounts, a XXXX XXXX account, a XXXX XXXX XXXX account, a XXXXXXXX XXXX XXXXXXXX account, a XXXX XXXX XXXX XXXX XXXX account, a XXXX XXXX loan, and a collection account from XXXX XXXX that was attempting to collect a debt from a fraudulent XXXX account. I also sent each of these companies the police report and fraud affidavit letting them know the accounts were a result of identity theft. I was under the impression that they had 30 days to respond to my disputes however, neither XXXX XXXX, Equifax or XXXX responded and when I checked my credit report the fraudulent accounts were still reporting. So, on XX/XX/2023 I decided to send my disputes again along with the police report and fraud affidavit to all three credit reporting agencies asking them to remove the fraudulent accounts from my credit report because they were hurting my credit and preventing me from being financially stable. I did get a response back from XXXX XXXX shortly after asking for more information which I had already provided including my Driver 's License, Social, and Address Verification. I again waited another 45 days and got no responses or confirmation in the mail that the accounts were deleted from the three credit reporting agencies. I checked my credit report and noticed that some of the accounts had been deleted. However, they were deleted from one bureau but not the other two or they were deleted from two bureaus but not one. It made no sense that one bureau would delete an account and the others wouldn't or two bureaus would delete the account but not the third. So, on XX/XX/2023 I decided to dispute the fraudulent accounts that were still reporting asking them how they verified these accounts and to send me documentation they used to verify the accounts which is what I read on they are required to do if requested. Again, I included the police report, the fraud affidavit and all of my verification documents and this time waited 60 days for a response and received nothing. I don't understand how these credit reporting agencies can just ignore you and not respond when you have ID Theft and fraudulent activity which is putting me at risk and causing me financially instability. I checked my credit reports, and these fraudulent accounts are still reporting, and I don't know what to do other than ask the CFPB to step in and investigate the credit reporting agencies. They are blatantly violating my rights that are supposed to be protected by Federal Law. I'm not sure how they're allowed to get away with this gross negligence.

Company Response:

State: FL

Zip: 33407

Submitted Via: Web

Date Sent: 2023-12-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8047426

Date Received: 2023-12-23

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: The credit bureaus keep disrespecting the laws. I showed them multiple times of how they are violating the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. Account Name : XXXX Account Number : XXXX Account Name : XXXX XXXX XXXX Account Number : XXXX Account Name : XXXX XXXX Account Number : XXXX According to 15 USC 1681i ( 5 ) the credit bureaus have to modify or delete accounts that are not reporting accurately According to 15 USC 1681b ( 1 ) the credit bureaus don't have no written premission According to 15 USC 1681 I have the right to privacy According to 15 USC 1681s-2 A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if ( i ) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and ( ii ) the information is, in fact, inaccurate. I can go on and on and on The credit bureaus have no respect for the laws. Someone needs to hold them accountable for this.

Company Response:

State: ID

Zip: 83704

Submitted Via: Web

Date Sent: 2023-12-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.