PORTFOLIO RECOVERY ASSOCIATES INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5319389

Date Received: 2022-03-14

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Amount is for {$260.00}. which I do not owe. /the representative has asked me to dispute debt directly.

Company Response:

State: FL

Zip: 33511

Submitted Via: Web

Date Sent: 2022-04-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5318549

Date Received: 2022-03-14

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I DO NOT OWE DEBT. DEBT HAS BEEN REMOVED MANY TIMES FROM ALL OF MY FILES, BUT SUDDENLY REAPPEARED.

Company Response:

State: OH

Zip: 43213

Submitted Via: Web

Date Sent: 2022-04-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5317605

Date Received: 2022-03-11

Issue: Fraud or scam

Subissue:

Consumer Complaint: I was contacted about a collection debt on a credit card that went into collections due to covid 19. I had made a payoff arrangement on XX/XX/XXXX to pay the debt off. I paid it off early on XX/XX/XXXX only to have it remain in collections on my credit report. I had contacted Portfolio Recovery to remedy this issue only to be told the mistake had been made on their end and it would be fixed and removed from my report by XX/XX/XXXX. As of XX/XX/XXXX it still remains on and as having an unpaid amount. Once again I contacted Portfolio Recovery only to be promised the same thing again. I paid this off almost 2 months ago and they are not treating it as so and removing it from my credit only telling me the same thing over and over again and admitting responsibility on their end but not fixing the situation.

Company Response:

State: IN

Zip: 462XX

Submitted Via: Web

Date Sent: 2022-03-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5314812

Date Received: 2022-03-11

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I have advised debtor this account is not mine and I need it removed from my credit report as soon as possible. At this time I Am looking to buy a home.

Company Response:

State: VA

Zip: 22802

Submitted Via: Web

Date Sent: 2022-03-11

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5313699

Date Received: 2022-03-14

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Portfolio Recovery Associates filed a lawsuit against me. I hired an Attorney. Attorney requested information from them. They didn't respond. Day of court they did not show up for court. The case was dismissed. I have also requested validation of the allege debt. Since they did not want to produce any validating of the alleg debt, I don't know where they got it from. They did not respond. Pursuant to Federal Law it shall be deleted from my credit report. I have also, sent a letter stating that they shall Cease and Desist all collection efforts. I have just noticed that they have different names and addresses for this company. I send all certified mail to the address that is on my credit report. Also their name on the the court filings and CFPBs ' system are different than what is on my credit report. Is this another deceptive practice? Do they do this in order to not receive dispute letters from consumers? I have never received a returned to sender letter when mailing to the address on my credit report.

Company Response:

State: TX

Zip: 77449

Submitted Via: Web

Date Sent: 2022-03-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5311629

Date Received: 2022-03-13

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Portfolio recovery ( XXXX Bank ) -incorrect account number -incorrect account type -incorrect account status -incorrect monthly payment -incorrect last day reported -incorrect two year payment history

Company Response:

State: CA

Zip: 92707

Submitted Via: Web

Date Sent: 2022-03-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5311488

Date Received: 2022-03-13

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted you after you asked them to stop

Consumer Complaint: This company is calling late at night early in the morning i asked them to stop calling they refused they are sending me threating message and i never signed a contract with this company i asked if this could be deleted off my report while in dispute they refuse this is not my debt and i would like it removed from my credit report due to reporting false information i asked can they show me proof of verification of debt with my signature on a signed contract they have failed to do so Im asking this account be removed off my report A.S.A.P

Company Response:

State: CA

Zip: 90303

Submitted Via: Web

Date Sent: 2022-03-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5311402

Date Received: 2022-03-13

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Portfolio Recov ASSOC Original Creditor XXXX XXXX XXXX is reporting incorrect information to my credit report. -Report two seperate reports -Payment status is incomplete -Date Last Active is incorrect -Two Year Payment History is not updated with all three bureaus

Company Response:

State: AZ

Zip: 85713

Submitted Via: Web

Date Sent: 2022-03-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5311392

Date Received: 2022-03-13

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfoliorecovery was calling me 4 to 5 times a day. I called back and asked who they are and why they keep calling. They were looking for my daughter. I told them she has not lived here in over 4 years and remove my number. They stopped calling for about a month then it started again. I again told them she has not lived here and stop harassing me. It stopped for about a month and has started again. They have called starting XX/XX/22. They are calling again. I have not called them again. Twice is enough to tell them the person is not here. This needs to stop.

Company Response:

State: NY

Zip: 147XX

Submitted Via: Web

Date Sent: 2022-03-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5309756

Date Received: 2022-03-11

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: XX/XX/2018 Portfolio RC : Balance {$470.00} Don't recognize account Looking forward to getting this negative items removed.

Company Response:

State: PA

Zip: 19140

Submitted Via: Web

Date Sent: 2022-03-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.