PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 5688901

Date Received: 2022-06-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I dispute this debit and ask for validation 4 times and they keep saying I owe them money {$4500.00}. this is not my debit. I don't know this company and I don't have a sign contract with this company.

Company Response:

State: PA

Zip: 18017

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5687039

Date Received: 2022-06-20

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting Portfolio RC Account # XXXX Ending # XXXX has violated my rights. 15 U.S.C. 1681 section 602 A. States I have the right to Privacy. 15 U.S.C. 1681 Sections 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions.

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5687004

Date Received: 2022-06-20

Issue: Written notification about debt

Subissue: Notification didn't disclose it was an attempt to collect a debt

Consumer Complaint: On XXXX I received a letter from portfolio recovery associates whom is a debt collection company that purchased my debt from a previous company in XX/XX/XXXX. The letter stated that I were to select a payment plan and to begin making payments by XXXX XXXX XXXX or my account will be referred to and flagged as a collection. On XX/XX/XXXX XXXX I received a notification from the credit reporting bureaus stating that my account was flagged for collections by portfolio recovery associates on XX/XX/XXXX. Almost a week prior to the date stated in the letter that I must have selected a plan and paid by. This company denied me the full opportunity to select a plan and make payments by the deadline that they themselves informed me of before I referred to collections. This is egregious buy and violates my protective rights, I respectfully ask that this account is removed from my credit report immediately as I will continue to make payments to said company via the plan that I did select by the deadline that they gave me.

Company Response:

State: TX

Zip: 75082

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5686654

Date Received: 2022-06-19

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Portfolio Recovery acquired a debt owed to XXXX ( XX/XX/XXXX ) ( Portfolio Recovery Associates ( PRA ) ) - XXXX. A settlement for this account Was reached thru XXXX XXXX in XX/XX/XXXX and the last payment made XX/XX/XXXX. PRA continues to show this as a active collection with no payment plan. XXXX has attempted to obtain a XXXX balance and PRA has failed to respond. I want a receive a XXXX balance letter. This is the second account they have failed to provide documentation for & I can only get them to respond they a formal complaint.

Company Response:

State: TX

Zip: 76028

Submitted Via: Web

Date Sent: 2022-06-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5686526

Date Received: 2022-06-20

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I am a senior over the age of XXXX. PORTFOLIO RECOVERY ASSOCIATES LLC HAS BEEN HARASSING ME BY WAY OF TELECOMMUNICATIONS FOR A VERY LONG TIME. MORE THAN FIVE YEARS. I have been recently informed of my rights in this matter and have sent out XXXX cease and desist letters to this company in order for this to stop. I have never heard of this company and do not have any contracts nor any transactions have been made between us. This company has called me at inconvenient times with the intent to harass and annoy. They have used several different phone number and have not once properly identify themselves or any disclosures. This is a violation of 15 usc 1692 ( d ) These correspondences will be sent out by mail to your company for review with tracking # : XXXX XXXX XXXX XXXX XXXX I have placed my phone number on the FTC DO NOT CALL LIST as well. Yet the harassment has yet to cease. They have violated me under 15 USC 1692 et seq. I am requesting remedy under 15 usc 1692k civil liabilities in the amount of {$1000.00} per account of violation and {$1000.00} per account of damages, mental anguish and emotional distress. Please note, correspondences have been forwarded to you by mail.

Company Response:

State: FL

Zip: 33613

Submitted Via: Web

Date Sent: 2022-06-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5686018

Date Received: 2022-06-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: this collection collection not mine

Company Response:

State: CA

Zip: 91206

Submitted Via: Web

Date Sent: 2022-06-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5686017

Date Received: 2022-06-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: this collection account not mine

Company Response:

State: CA

Zip: 91206

Submitted Via: Web

Date Sent: 2022-06-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5683959

Date Received: 2022-06-18

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Portfolio Recovery Services calls me every week to collect a debt for a XXXX XXXX who lives in CA based on my investigation. My name is XXXX XXXX. I believe we both have a same/similar middle name, same DOB and similar SSN. This company is mistaken and calling to collect a debt from the wrong person. I have repeatedly asked that the calls stop to have my phone number removed from their list, and have attempted to block the many different phone numbers that call me, all without success. These calls are harassing. I need something done to stop the calls.

Company Response:

State: PA

Zip: 170XX

Submitted Via: Web

Date Sent: 2022-06-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5679195

Date Received: 2022-06-16

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: XXXX XXXX and Portfolio credit agencies are collecting credit card debt for the same consumers. This debt collector represents an inactive debt and is duplicate reporting. Also, I have not received notice of debt ither.

Company Response:

State: AL

Zip: 36116

Submitted Via: Web

Date Sent: 2022-06-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5678874

Date Received: 2022-06-17

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act XXXX Account # XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions

Company Response:

State: PA

Zip: 19132

Submitted Via: Web

Date Sent: 2022-06-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.