PORTFOLIO RECOVERY ASSOCIATES INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5716813

Date Received: 2022-06-28

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I HAVE SUPPLIED PROOF UNDER THE DOCTRINE OF ESTOPPEL BY SILENCE, XXXX XXXX XXXX ( MO ) XXXX XXXX XXXX, XXXX, I XXXX PRESUME THAT NO PROOF OF THE ALLEGED DEBT, NOR THEREFORE ANY SUCH DEBT, IN FACT EXSIST.

Company Response:

State: FL

Zip: 32726

Submitted Via: Web

Date Sent: 2022-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5716652

Date Received: 2022-06-28

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I disputed a reporting by Portfolio Recovery Associates , LLC. They sent me a copy of a credit card statement, but did not send me a copy of the contract that I allegedly signed with the original creditor and did not send me a copy of the agreement authorizing them to collect on behalf of the original creditor or a sale agreement.

Company Response:

State: OK

Zip: 73012

Submitted Via: Web

Date Sent: 2022-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5716305

Date Received: 2022-06-28

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.

Company Response:

State: GA

Zip: 30350

Submitted Via: Web

Date Sent: 2022-06-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5714205

Date Received: 2022-06-27

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio Recovery Association XXXX XXXX removed this fraudulent / unauthorized collection on my report or provide proof of debt in writing within 30 days

Company Response:

State: LA

Zip: 701XX

Submitted Via: Web

Date Sent: 2022-06-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5713758

Date Received: 2022-06-27

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Herrassing phone calls to me, my ailing mother, as well as damage to my credit with refusal to remove. When attempted contacts to get help or assistance, extra fees were added. They made it impossible to pay off, and my credit is permanently damaged. The stress is overwhelming!

Company Response:

State: ID

Zip: 83501

Submitted Via: Web

Date Sent: 2022-07-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5712333

Date Received: 2022-06-27

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On XX/XX/2022 I've sent a letter to Portfolio Recovery Associates LLC to Cease and Desist from contacting me by any means, remove my name from their database and consumer reporting agencies, and that i refuse to pay the alleged debt with respects to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. Portfolio Recovery Associates LLC and their agents sent repeatedly letters dated XX/XX/2022, and XX/XX/2022 of improper investigations, unnecessary requests for verification, and unlawful termination into investigation. On XX/XX/2022 I sent another Cease and Desist to Portfolio Recovery Associates to XXXX of their agents. Agent from Portfolio Recovery Associates LLC, sent another letter dated on XX/XX/2022 stating that I allegedly have to pay for an account in collections which is against the the law. On XX/XX/2022 I sent an Affidavit of Truth along with another Cease and Desist to thoroughly explain why I refuse to pay, there is no physical contractual agreement between myself the consumer and this debt collection company.

Company Response:

State: NY

Zip: 11757

Submitted Via: Web

Date Sent: 2022-06-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5711902

Date Received: 2022-06-27

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I keep getting debt collection letters from " Portfolio Recovery '' and debtors, of multiple Collectors for the same debt ( s ) and I asked for a " signature agreement '' or original copy of the credit card or my " Special Fonts '' signed e-signature to prove these debts are " Not '' from the Identity Thieves, that Stole my personality and keep Selling my info and data over the internet. I received a normal monthly type " bill statement with my name typed onto a state and bill. The Thieves have that " personal Info '' same as these Debt Collectors. but, The Credit Agencies have alerted me many times, that my personal and info is being shared over the Dark web. I can't seem to get the help or verification of my " signature document '' from any of these Collectors and my cases just get closed as the debt collectors send you all at the Consumer Financial Protection Bureau ( CFPB ) and the credit agencies the same " statements '' with my personal name and address and then you all close the cases and so does the credit agencies. where is the " Reporting and Collecting Proof of signature Agreement???

Company Response:

State: NV

Zip: 891XX

Submitted Via: Web

Date Sent: 2022-06-27

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5711850

Date Received: 2022-06-24

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I received a letter from Portfolio Recovery Associates , LLC on XX/XX/22 claiming I owe them {$11000.00}. ( Acct # XXXX ) I responded to the letter on XX/XX/22 requesting validation of the debt. I sent through USPS Certified Mail Return Receipt requested. I received the receipt showing they signed for it on XXXX XXXX. I requested the original creditors info, account number, total amount owed & when account was closed. I requested a copy of the contract / agreement signed by all parties stating that I owe this debt. I requested details about the age of the debt, including a copy of the last billing statement sent to me by the original creditor ; a detailed explanation of any interest added & payments made since the last billing statement and the legal authorization for the interest. The failed to respond with any of those items proving the debt is mine. I received a bill from the today there does not show any of this information. This debt is NOT mine and Portfolio Recovery has failed to prove otherwise. They failed to respond within 30 days to my debt validation letter.

Company Response:

State: TX

Zip: 78006

Submitted Via: Web

Date Sent: 2022-06-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5711743

Date Received: 2022-06-24

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act XXXX XXXX XXXX Account # XXXX, has violated my rights. 15 U.S.C. 1681 Section 602 A. states I have a right to privacy. 15 U.S.C. 1681 Section 604 A Section 2 : it also states a consumer reporting agency can not furnish a account without my written instructions. 15 U.S.C. 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose.

Company Response:

State: MI

Zip: 480XX

Submitted Via: Web

Date Sent: 2022-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5709389

Date Received: 2022-06-26

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In my recent dispute to XXXX, PORTFOLIO RECOVERY ASSOCIATES LLC. certified to XXXX that the information they were reporting was accurate. As a consumer reporting agency, as defined under 15 U.S. Code 1681a ( f ), assembling consumer credit information for monetary fees for the purpose of furnishing consumer reports to third parties, it is your duty to adopt reasonable procedures for meeting the needs of commerce. Pursuant to 15 U.S. Code 1681b ( a ) ( 2 ) I'm aware that a consumer reporting agency needs the written instructions of I, the consumer, to furnish a consumer report. Without written instruction this consumer reporting agency has committed fraud by using my identifying information without lawful authority to furnish this information on my consumer report. If I didn't give you written instruction to furnish your tradeline onto my consumer report, by law its identity theft. The term identity theft as described in 15 U.S. Code 1681a ( q ) and Regulation V 12 CFR 1022 3 is a fraud committed or attempted using the identifying information of another person without authority. I never gave PORTFOLIO RECOVERY ASSOCIATES LLC. authority or written instruction to furnish their tradeline onto my consumer report. Please provide the written instruction that I, the consumer have gave to PORTFOLIO RECOVERY ASSOCIATES LLC. which has authorized this furnished information. If you can not provide me with these written instructions by me, this has been a fraudulently made consumer report using my identifying information. l am demanding this information resulting from identity theft, be removed. I have not given any written instructions or any permissible purpose for any of the following inaccurate and unverified information to be furnished. That is a violation of 15 USC 1681b, which constitutes as aggravated identity theft in accordance with 18 U.S. Code 1028A. I have attached an FTC report due to the fraud and identity theft pursuant to 15 U.S. Code 1681a ( a ( 3 ), that has taken place. XXXX, XXXX AND XXXX ARE ALL INVOLVED IN AN UNLAWFUL RELATIONSHIP WITH PORTFOLIO RECOVERY ASSOCIATES LLC AND I HAVE PROOF OF IT DUE TO THE FACT THAT PORTFOLIO RECOVERY ASSOCIATES LLC IS A COMPANY WITH MANY JUDGEMENTS MADE AGAINST THE REGARDING VIOLATING FEDERAL LAW ( SPECIFICALLY THE FDCPA ). PLEASE REFERENCE SUPREME COURT OF FLORIDA CASE HAM V. PORTFOLIO RECOVERY ASSOCIATES LLC. PORTFOLIO RECOVERY ASSOCIATES LLC IS UNLAWFULLY ACCESSING MY CONSUMER REPORT TO MAKE UNAUTHORIZED INQUIRIES AND FURNISH FALSE AND DECEPTIVE INFORMATION. THEIR FALSE INFORMATION HAS LEFT ME XXXX DUE TO GETTING DENIED FOR EMPLOYMENT, INSURANCE, AND HOUSING ( ALL OF WHICH ARE A VIOLATION OF FEDERAL LAW ). DUE TO THIS, I HAVE PROOF OF PORTFOLIO RECOVERY ASSOCIATES LLC. PARTICIPATING IN RACKETEERING ACTS FOR THE PURPOSE OF UNJUST ENRICHMENT WHICH IS UNLAWFUL. I HAVE SENT SEVERAL CEASE AND DESIST NOTICES TO PORTFOLIO RECOVERY ASSOCIATES LLC. HOWEVER, ALL OF WHICH HAVE BEEN IGNORED. ACCORDING TO 18 USC 894, COLLECTIONS OF EXTENSIONS OF CREDIT BY EXTORTIONATE MEANS IS A VIOLATION OF FEDERAL LAW AND CARRIES A CRIMINAL LIABILITY OF UP TO 20 YEARS!

Company Response:

State: KY

Zip: 401XX

Submitted Via: Web

Date Sent: 2022-06-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.