PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6131378

Date Received: 2022-10-27

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX To : Whom it May Concern, This is about the inaccuracy that is inequitably furnished by your organization on my Consumer Report. I came to know about this inaccuracy for over a year and have disputed repeatedly due to the nature of account. Due to this inaccuracy, my right to extend credit has been damaged to a great extent. As a result, I was discriminated against and refused the following ; 1 ) Extended Credit 2 ) Car Loan According to 15 USC 1681 ( a ) ( 3 ), Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. I hereby put your organization on notice and would like to inform you that I never gave consent to this report being furnished by you on my behalf and I am also aware of the fact that your organization assumed a vital role. As a result, my livelihood has been adversely affected. There is no such law that states anything that needs to be reported to a consumer reporting agency. Therefore, your organization is liable. Financial institutions are required to take steps to protect the privacy of consumers finances under a federal law called the Financial Modernization Act of 1999, also known as the Gramm-Leach-Bliley Act which also has been violated. Further, pursuant to 15 USC 1681 ( a ) ( 4 ), a consumer reporting agencies must expertise their grave responsibilities with fairness, impartiality, and a respect for the consumers right to privacy. I request you to give me a piece of evidence that the information which is being reported has been properly investigated. Also, provide me with the details of the procedures that meet the need of commerce for the consumer credit. As result, I hereby demand the following ; Please delete 1 ) Pofortlio Recovery Sincerely yours, XXXX XXXX

Company Response:

State: CA

Zip: 94578

Submitted Via: Web

Date Sent: 2022-10-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6129224

Date Received: 2022-10-25

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have failed a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I havent received any investigation results.

Company Response:

State: TN

Zip: 381XX

Submitted Via: Web

Date Sent: 2022-10-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6127854

Date Received: 2022-10-25

Issue: Communication tactics

Subissue: Used obscene, profane, or other abusive language

Consumer Complaint: Portfolio Recovery has violated my Federally Protected Rights under the FDCPA. I sent Portfolio correspondence to cease communication and they failed to comply with federal law. I am aware I was never obligated nor responsible to pay a 3 party debt collector pursuant to 15 USC 1692a-3 I have received repeated phone calls with the means of coercing and swindling me into paying an alleged debt under 15 U.S.C 1692d ( 4 ). I am aware you using my consumer report with Extortionate means to swindle me into paying an alleged debt. I have now put you on Notice to XXXX XXXX from me from all mediums as stated in attachment. The FTC rule XXXX. XXXX prohibits creditors and sellers from selling and purchasing consumers credit contract which is unfair and deceptive practice to collect on a contract you are not the holder of. You are not collecting on behalf of your client you are collecting on behalf of your debt collection business and will be held accountable in Federal Court.

Company Response:

State: MI

Zip: 48092

Submitted Via: Web

Date Sent: 2022-10-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6122349

Date Received: 2022-10-25

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted your employer

Consumer Complaint: This collection agency threatened to contact my job about my debt.

Company Response:

State: NY

Zip: 11520

Submitted Via: Web

Date Sent: 2022-12-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6122331

Date Received: 2022-10-24

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I was contacted by Portfolio Recovery Associates regarding a XXXX XXXX Account. XX/XX/22 I found that this company is not licensed to collect debt in the state of Illinois. I asked that they cease and desist all actions that have taken : phone calls, emails, and letters but they have not made any changes.

Company Response:

State: IL

Zip: 60651

Submitted Via: Web

Date Sent: 2022-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6122016

Date Received: 2022-10-24

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: THIS IS NOT A DUPLICATE, PORTFOLIO RECOVERY HAS NOT COMPLIED WITH THE FCRA OR THE FDCPA. THEY NEED TO CEASE COMMUNICATION IN ALL MEDIUMS INCLUDED BUT NOT LIMITED TO XXXX, XXXX, XXXX, SOCIAL MEDIA, EMAIL ETC. On XX/XX/2022, I sent a certified letter to Portfolio Recovery Acct # XXXX, tracking number : XXXX and it was delivered on XX/XX/2022, at XXXX. This letter was demanding that they cease all communication on all mediums included but not limited to my consumer reports XXXX, XXXX and XXXX. I also sent copies of these letters to XXXX, XXXX and XXXX via certified mail letting them know that I refused to pay this alleged debt. As of XX/XX/2022, XXXX and XXXX have continued to report this inaccurate and false information. XXXX has failed to promptly update and correct information it furnished to Consumer Reporting Agencies ( CRAs ) that it determined was not complete or accurate, and continued to furnish this inaccurate and incomplete information, in violation of the FCRA 623 ( a ) ( 2 ), 15 U.S.C. 1681s-2 ( a ) ( 2 )

Company Response:

State: MI

Zip: 48221

Submitted Via: Web

Date Sent: 2022-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6120576

Date Received: 2022-10-25

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: XX/XX/2022, I sent a validation letter to Portfolio Recovery Associates , LLC to validate the collection. Instead, they placed my information on my credit report. I called XXXX XXXX to see if I can obtain my original contract, but they told me that they have sold everything to Portfolio Recovery Associates , LLC. The information that the XXXX XXXX agent gave me on the amount of the debt is different from Portfolio Recovery Associates , LLC. So was the date that it first open.

Company Response:

State: SC

Zip: 29730

Submitted Via: Web

Date Sent: 2022-10-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6119330

Date Received: 2022-10-23

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Portfolio Recovery Associates , LLC ( PRA ) is not licensed to debt collect in Pennsylvania. I have sent them sever XXXX 's however the are still furnishing innaccurate informtion on my report. No such records with my signature have been provided. These accounts were opened fraudelenly and your reporting of this information is fraudulent as well. I was never contacted. Pleae provide proof other than words of how nd when I was contacted, I have disputed this several times. There is no contract between me and PRA I am going to file an ftc report and contact my lawyers immeditely.

Company Response:

State: PA

Zip: 19144

Submitted Via: Web

Date Sent: 2022-10-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6119005

Date Received: 2022-10-24

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: I requested a debt validation from the credit companies for each account. ALL FOUR REQUESTS FOR VALIDATION MUST BE RETURNED in 30 days. I requested on or around XX/XX/XXXXXXXX XXXX XXXX XXXX As codified by federal law I requested : Debt validation- 1 ). Copy of the ORIGINAL CONTRACT with my SIGNATURE for the debt. 2 ). FULL payment history from the original creditor 3 ). Need the name and address of the original creditor 4 ). Need proof that they now own Or have been assigned to collect the debt. Most companies sent the name and address of original creditor and the proof they have been assigned to collect the debt not NONE of the credit companies showed NO ACCOUNT WITH AN ORIGINAL CONTRACT WITH SIGNATURE OR A FULL ( not just a month or two ) HISTORY. As codified by federal law these accounts must be closed and must be removed as a Derogatory mark on my 3 credit reports. I gave contacts them to explain that they have not returned the full request as required by law and are refusing to close and remove remarks.

Company Response:

State: CA

Zip: 90802

Submitted Via: Web

Date Sent: 2022-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6118642

Date Received: 2022-10-24

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I have been disputing since last year. According to my XXXX report, no data was available From XX/XX/2021 until XX/XX/2021. A collection was reported in XX/XX/2021, and then no report in XX/XX/2021. I do not own this account.

Company Response:

State: GA

Zip: 30078

Submitted Via: Web

Date Sent: 2022-10-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.