PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6169015

Date Received: 2022-11-07

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: They never proved this was my account. They suppose to remove it am paying XXXX a month because keep calling and writing so am forced to pay a debt not knowing if is minds

Company Response:

State: CA

Zip: 90026

Submitted Via: Web

Date Sent: 2022-11-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6167970

Date Received: 2022-11-06

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I was never contacted by this company. One day my neighbor grabbed my package for me while i was at work and there was a very embarrasing packet on my porch stating that I was being sued. it wasnt in an envelope or anything.They have not once made contact with me or left a voicemail. It is also very humiliating when your neighbors tel you that you are being sued. Thats kinda personal.

Company Response:

State: CA

Zip: 94589

Submitted Via: Web

Date Sent: 2022-11-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6167518

Date Received: 2022-11-06

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I was never contacted by this company, not even a voicemail. In accordance with the Fair Credit Reporting act Portfolio Recovery Associates LLC has violated my rights. XXXX XXXX XXXXXXXX XXXX XXXXXXXX A. States I have the right to privacy. XXXX XXXX XXXX XXXX XXXX A Section XXXX : It also states a consumer reporting agency can not furnish an account without my written instructions

Company Response:

State: CA

Zip: 94589

Submitted Via: Web

Date Sent: 2022-11-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6167394

Date Received: 2022-11-04

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I had paid off a past debt at the beginning of the year with Portfolio Recovery. I asked if I had other debts with them and if they could mail me proof of these debts. I have not received any communication by mail only by calls from Portfolio. They just recently contacted a family member about my debts. This is highly inappropriate as that family member is not on any loans or has knowledge of my debts.

Company Response:

State: CO

Zip: 80249

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6166115

Date Received: 2022-11-04

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Portfolio Recovery Associates LLC is reporting an alleged debt to the major credit bureaus as of XX/XX/XXXX. I requested debt validation by notorized document XXXX XX/XX/XXXX sent by certified mail received and signed for by business verified by XXXX but the business has failed to validate the alleged debt to date far exceeding the 30 day requirement by the Fair Credit Act. A contract between myself and original creditor and a transfer of debt document from alleged original creditor to Portfolio Recovery is required to collect and or report alleged debt. I request Validation to be posted here on the Consumer Protection site, do to the business claiming to send validation via mail to my address. Only requested documents are validation and gives the right to collect and or report on the alleged debt according to FCRA, federal and state laws.

Company Response:

State: PA

Zip: 17404

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6165987

Date Received: 2022-11-04

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I have a credit card for XXXX XXXX that is not mine. The card was opened in XXXX under the name XXXX XXXX. I was not XXXX XXXX then, my name was XXXX XXXX. I did not get married until XXXX, then changing my name to XXXX. The person who I believe stole my identity was my boyfriend 's ( at the time ) sister who's name is XXXX XXXX. Her and her boyfriend were visiting in XXXX awaiting the birth of my son. I believe they stole my SS number and opened a card in her name, stealing my identity. I can prove the name change with a marriage license. the previous complaint number was XXXX. I spoke with XXXX XXXX as well. They are doing an investigation as well.

Company Response:

State: FL

Zip: 33909

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6165759

Date Received: 2022-11-04

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Portfolio Recovery account # XXXX. I sent the credit Bureaus letters asking them to verify the debt on my report. They have sent it back stating that every thing is verified correctly. My credit report is still showing inaccuracies, as well the account constantly being deleted & reappearing on my credit reports month after month, my consumer rights has been violated over & over by this company disregarding laws 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows of has reasonable cause to believe that the information is inaccurate. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1692 Section 805 A States a debt collector may not communicate with a consumer in connection with the collection of any debt at any unusual time or place or a time or place known or which should be known to be inconvenient to the Consumer 15 USC 1692 Section 805 A Section 3 States at the consumer 's place of employment if the debt collector knows or has reason to know that the consumer 's employer prohibits the consumer from receiving such communication. 15 USC 1692 Section 806 Section 5 Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.

Company Response:

State: LA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6165690

Date Received: 2022-11-04

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: PORTFOLIO RECOVERY ASSOCIATES , LLC is attempting to collect a debt on behalf of XXXX XXXX XXXX XXXX XXXX XXXX on a debt in which the statute of limitations has well expired. I have disputed the collection with PORTFOLIO RECOVERY ASSOCIATES , LLC several times to no resolve. They are now refusing to accept my disputes. They are trying to state my disputes are frivolous and that I need to provide proof however, they have never legally provided debt validation despite my numerous requests. The burden of proof is on them and they are refusing to comply.

Company Response:

State: TX

Zip: 76017

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6165532

Date Received: 2022-11-04

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Attempting to collect over and above what is owed

Company Response:

State: NJ

Zip: 07093

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6165083

Date Received: 2022-11-04

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Demanding that these fraudulent accounts to be remove immediately. This is violation of my consumer rights, and defamation of my character. Attached is the ftc report Portfolio recovery XXXX XXXX

Company Response:

State: NY

Zip: 10459

Submitted Via: Web

Date Sent: 2022-11-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.