PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 6914512

Date Received: 2023-05-01

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This debt is fraudulent. It is due to identity theft. I have no information about this. I have contacted the collection agency located in XXXX, VA via certified letter, informing them that this debt is a result of identity theft. I have also contacted XXXX and XXXX regarding this fraudulent debt. All the information I have on this company was provided by the aforementioned credit reporting agencies. I have not pulled my credit report from XXXX yet. According to XXXX this debt was reported XX/XX/XXXX in the amount of {$3100.00}. It was written off/closed some time thereafter. I will absolutely not pay this debt. I did not open the account with the original creditor and I most certainly will not pay some collection agency in Virginia.

Company Response:

State: MS

Zip: 387XX

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6913960

Date Received: 2023-05-02

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I have been requesting for this company to send me validation of debt to clarify everything about this alleged debt but not only they have failed to send me information, but they are also reporting false information to the credit bureau which is damaging my character. My information may have gotten to the hands of the wrong people and this may be the result of such an incident.

Company Response:

State: LA

Zip: 711XX

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6911714

Date Received: 2023-05-01

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have filled numerous complaints with XXXX and XXXX and XXXX yet all of them have different information. I have cleared up 3 issues which 1 was a fraudulent issue one was a prior complaint I sent to you because I couldnt get them to resolve it and another was my sister was a user on a card a passed

Company Response:

State: CT

Zip: 06810

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6911441

Date Received: 2023-04-30

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: this is damaging my credit report. i have no idea of the and need it removed from my credit report

Company Response:

State: MO

Zip: 64131

Submitted Via: Web

Date Sent: 2023-04-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6910842

Date Received: 2023-04-30

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: i just read an article on your site regarding " Portfolio Recovery Associates , LLC On XX/XX/2023, the Bureau filed a complaint and proposed stipulated final judgment and order to resolve the Bureaus claims against Portfolio Recovery Associates , LLC, one of the largest debt collectors in the United States. '' i really dont know what to do anymore ... these people keep calling me daily regarding a debt that is passed the statue of limitations to collect.. ITS EVERY DAY ... and sometimes 2x a day .. and they just called again today A SUNDAY. which im pretty sure they are not alowed to do? i picked up once a few months ago and told them to stop calling this number and they still call .. please help..

Company Response:

State: NY

Zip: 11741

Submitted Via: Web

Date Sent: 2023-04-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6910674

Date Received: 2023-04-30

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Portfolio Recovery has changed the dates several time about these accounts that's in collaborations. It is way pass the time for these collections to be removed. Collection accounts are Portfolio Recovery XXXX {$790.00}, Portfolio Recovery XXXX {$1000.00}, portfolio Recovery XXXX {$1900.00}, Portfolio Recovery XXXX {$2000.00}. I've reached out to XXXX XXXX multiple time regarding this matter.

Company Response:

State: NY

Zip: 11101

Submitted Via: Web

Date Sent: 2023-04-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6907338

Date Received: 2023-04-30

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I accessed my report and see portfolio recovery associates inquired into my credit without my knowledge or consent. I am asking that the inquiry be removed.

Company Response:

State: NY

Zip: 11206

Submitted Via: Web

Date Sent: 2023-04-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6907025

Date Received: 2023-04-29

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I got a letter from a lawyer wanting to represent me in lawsuit that was filed against me by portfolio recovery inc. This was the first I have heard of this. I did find I was in the system as having been sued by them but nothing from Portfoilio recovery. Looking into it the are suing me based on when they bought this credit dept. I dont even remember this bank, synchronies bank. I have worked really hard the last 7 yrs to clear up my credit so I know this is way over the time limitation in Texas, which is 4 years. I found the lawsuit was filed XX/XX/23 and paid the court by the lawyer on XX/XX/23. Im to be served in person but as I said I have heard nothing from them by phone, letter or in person. They say I owe {$7700.00}.

Company Response:

State: TX

Zip: 75115

Submitted Via: Web

Date Sent: 2023-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6906783

Date Received: 2023-04-29

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: The debt collection calls all the time at all. recent call was on XX/XX/23.

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6906752

Date Received: 2023-04-29

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Call all the time after being told dont contact me.

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.