PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6958203

Date Received: 2023-05-11

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I am making a dispute against PORTFOLIO RECOVERY in a response to a listing on my credit reports and previous communication. Be advised this is a notice sent in pursuant to the Fair Credit Collection Practices ACT, 15 USC 1692G SEC.809 ( 8 ), stating your claim is disputed and validation is requested. This is NOT a request for " verification '' or proof of my mailing address, but a request for VALIDATION made pursuant to XXXX XXXX XXXX. I respectfully request your offices provide me with competent evidence that I have any legal obligation to pay you with original signatures, no copies or screenshots. At this time I will also inform you that your offices have reported invalidated information to my credit reports. This action constitutes fraud under both Federal and State Laws.

Company Response:

State: TX

Zip: 77584

Submitted Via: Web

Date Sent: 2023-05-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955659

Date Received: 2023-05-09

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: i have appealed my credit report to the credit report agencies for numbers of despute. Bi law credit collectors must notify me bi either phone or bi telephone and assumption of notification does not validate contact. yet after providing portfolio recovery with a court document stating that at the time of purchase the letter they mailed to the po box one of the addresses in my credit report i no longer had access to the box as i was in XXXX XXXX on XX/XX/XXXX XXXX as shown on the court disposition i provided. Also to further validate that communacation was not made there is a XXXX XXXX on my credit report that showed i was in XXXX on XXXX XXXX. XXXX on XX/XX/XXXX sentenced on XX/XX/XXXX no communication was mad to any XXXX XXXX and that is not my responsibility it was the responsibility of the debt collector as they assume all responsibily. this one reason of violation of consumer rights they also violated consumer rights as i recquested every sigle detail on my debt as payments contract as i never have entered into debt with portfolio recovery so i am entitled bi law to review for inspection every single detail of that debt includint and not limit to binding contract and payment history and amount the only thing fowarded bi portfolio recovery was a piece of paper with my name a few dates and a letter stateing they purchased the debt in a time i was XXXX and the address is not where i lived. these three violation of consumer law must be addressed between them and the credit borreaus as they are illegally reporting on my credit when they have no legal claim and are causing me hardship

Company Response:

State: NY

Zip: 10940

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6955246

Date Received: 2023-05-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: On XX/XX/2023, I sent out two letters to Portfolio Recovery Associates LLC in regards to two collection notices that I have received from them about debts they want me to pay them for, claiming I owe. The letters I sent out was asking for validity that the debt is mine. I asked for the original contract with who I signed with, original creditor information, payment history of the account, proof of ownership of this debt, and proof that their company has a license to collect debts in the state of California. They sent me credit card statements from XXXX XXXX XXXX and XXXX XXXX. No other information in regards to the letter I sent asking for validity of these debts being mine or if they are licensed to collect debts in my state. I don't know if this is a real company or not. I might be getting scammed by whoever this is claiming to a debt collector.

Company Response:

State: CA

Zip: 94605

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6953905

Date Received: 2023-05-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Portfolio recovery associates has been using communication tactics and harassment go collect a debt that was fraudulently opened in my name

Company Response:

State: NJ

Zip: 07111

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6953664

Date Received: 2023-05-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This do not belong to me

Company Response:

State: TX

Zip: 76201

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6953169

Date Received: 2023-05-09

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: In XXXX of XXXX, Portfolio Recovery contacted by mail about a prepaid card that was old debt from XXXX. Next, the prepaid card put on my credit report by Portfolio Recovery although the debt was more than XXXX XXXX XXXX and more than {$350.00} of the debt was my money. I paid {$150.00} for XXXX XXXX and my credit report has been damage showing that I paid less although the debt was old and the credit card limit was only {$750.00}. My credit has been damaged. Now this debt will unduly stay on my credit report for years.

Company Response:

State: NC

Zip: 27519

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6950794

Date Received: 2023-05-09

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: They have contacted me multiple times about 5-6 times a day and Ive told them to stop calling me but they dont at times Ill answer the phone call and no one will say anything at all. They have tried to threaten me with legal action and then tried to speak with my child who answered the phone. Its a constant problem they call me anywhere around XXXX XXXX just want it to stop.

Company Response:

State: WA

Zip: 98902

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6950612

Date Received: 2023-05-09

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I have two issues with Portfolio Recovery : 1. When their collectors call my number and ask for me, I confirm and verify that they are speaking with me. However, before giving me a mini-miranda they refuse to discuss the matter they are calling about until I " verify '' further information such as my address, date of birth and social. When I challenge them, they tell me this is required to verify they are speaking to the right person. I remind them that they called my number, asked for me, and I have affirmed they have the right person. That shoud be enough verification to continue with business. Forcing me to give private and sensitive information to continue the call is harassment and a violation of the FDCPA especially prior to any mini-miranda. 2. I have repeatedly disputed the debts in their office with the credit bureaus and with Portfolio recovery. They are unable to prove that I am legally responsible for any of these debts. They just reply with a form letter and a few statements. Nothing that proves I am contractually liable for this debt. I intend to file and FCRA and FDCPA suit against them in my local courts at my earliest conveince.

Company Response:

State: AL

Zip: 35007

Submitted Via: Web

Date Sent: 2023-05-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6950502

Date Received: 2023-05-09

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I have two issues with XXXX XXXX : 1. When their collectors call my number and ask for me, I confirm and verify that they are speaking with me. However, before giving me a mini-miranda they refuse to discuss the matter they are calling about until I " verify '' further information such as my address, date of birth and social. When I challenge them, they tell me this is required to verify they are speaking to the right person. I remind them that they called my number, asked for me, and I have affirmed they have the right person. That shoud be enough verification to continue with business. Forcing me to give private and sensitive information to continue the call is harassment and a violation of the FDCPA especially prior to any mini-miranda. 2. I have repeatedly disputed the debts in their office with the credit bureaus and with XXXX XXXX. They are unable to prove that I am legally responsible for any of these debts. They just reply with a form letter and a few statements. Nothing that proves I am contractually liable for this debt. I intend to file and FCRA and FDCPA suit against them in my local courts at my earliest conveince.

Company Response:

State: AL

Zip: 35007

Submitted Via: Web

Date Sent: 2023-06-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6949866

Date Received: 2023-05-08

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Repeated ongoing phone call all day and night. I paid the amount, {$360.00} to Portfolio Recovery, however the calls and letters did not stop. As a matter of fact I was harassed for not paying this debt that not only paid once but I paid it TWICE and still they insisted they did not receive payment. This satisfied debt is still being reported improperly and incorrectly on my credit report and negatively impacting my credit score and worthiness

Company Response:

State: NY

Zip: 11010

Submitted Via: Web

Date Sent: 2023-05-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.