PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6945948

Date Received: 2023-05-06

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I am a natural person, I am a living human being, I have rights under 15 USC 1681. PORTFOLIO RECOVERY is govern by 15 USC 1681 and they violated my rights numerous times. I demand the account listed below and uploaded be remove because According to 15 USC 1681 : I have right to privacy and I did not give PORTFOLIO RECOVERY written permission to furnish this account Account # XXXX

Company Response:

State: NY

Zip: 112XX

Submitted Via: Web

Date Sent: 2023-05-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945944

Date Received: 2023-05-07

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: They dont stop calling, they call multiple times a day. They are even calling my parents now. I have a payment plan set with them but they are still harassing me and my dads phone.

Company Response:

State: IL

Zip: 60477

Submitted Via: Web

Date Sent: 2023-05-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945935

Date Received: 2023-05-07

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: On XX/XX/23 the company responded with a false validation by sending a final bill after it was sold. I am asking for an original signed contract, including any electronic signatures, full payment history from the original creditor, and the original purchase agreement, and if the company can not provide all three of these the debt is in fact invalid and needs to be immediately removed from all three credit reports.

Company Response:

State: TX

Zip: 777XX

Submitted Via: Web

Date Sent: 2023-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945933

Date Received: 2023-05-07

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Portfolio recovery opened account on XXXX XXXX open balance of {$550.00}

Company Response:

State: OR

Zip: 97338

Submitted Via: Web

Date Sent: 2023-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945931

Date Received: 2023-05-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Hello, To whom this may concern, I have tried over and over again to get these accounts off my credit report and the credit report are not doing what they are suppose to do. I have disputed theses Companies because the are wrong.! Amount : XXXX the date states XXXX XXXX, XXXX XX/XX/XXXX, XXXX XXXX XXXX XX/XX/XXXX, XXXX XX/XX/XXXX, XXXX XXXX. I Know these companies have violated my right because according to the Fair Credit Reporting act 15 U.S.C. 1681 SECTION 602 A. States I have the right to privacy. I have never heard of the Companies that is contacting me to collect theses debit. The credit report keep saying this is accurate. The 15 U.S.C 1681 SECTION 604 A. SECTION 2 Also states that the consumer reporting agency can not furnish a account without my written instruction. I Have the right to challenge these debit. Please help

Company Response:

State: TX

Zip: 76114

Submitted Via: Web

Date Sent: 2023-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945858

Date Received: 2023-05-07

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I noticed several things on my credit report have been documented incorrectly by all the reporting agencies. According to the law, before any information inserted on my consumer report, it should be accurate. Pursuant to 15 USC 1681b ( a ) 2, it states that as a consumer, for anyone to get or use my consumer report, I must provide written permission as it relates to me the consumer. The law also states that the consumer reporting agencies must conduct a proper and thorough investigation. This has not been done. According to the Fair Credit Reporting Act, I have the right to challenge anything and everything that appears to be inaccurate and unclear

Company Response:

State: CA

Zip: 90260

Submitted Via: Web

Date Sent: 2023-05-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945849

Date Received: 2023-05-08

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: CEASE AND DESIT VOLENTI NON FIT INJURIA to a willing person, it is not a wrong PORTFOLIO RECOVERY this is a written request for you to cease and desist all forms communication with me effective immediately. 12 CFR 1006.6 ( c ) ( 1 ) ( c ) Communications with a consumerafter refusal to pay or cease communication notice ( 1 ) Prohibition. Except as provided in paragraph ( c ) ( 2 ) of this section, if a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wants the debt collector to cease further communication with the consumer, the debt collector must not communicate or attempt to communicate further with the consumer with respect to such debt. 15 USC 1692 ( c ) c ( c ) Ceasing communicationIf a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumerwith respect to such debt, except ( 1 ) t o advise the consumer that the debt collectors further efforts are being terminated ; ( 2 ) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or ( 3 ) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy. If such notice from the consumer is made by mail, notification shall be complete upon receipt. Furthermore, you have no jurisdiction or authority to collect on this alleged debt. ( b ) Authorization of actions Nothing in this subchapter shall be construed to authorize the bringing of legal actions by debt collectors. volenti non fit injuria Volenti non fit injuria is XXXX for to a willing person, it is not a wrong. This legal maxim holds that a person who knowingly and voluntarily risks danger can not recover for any resulting injury. This principle is the common-law basis for the assumption of the risk doctrine. You PORTFOLIO RECOVERY knowingly and willingly purchased or was assigned this alleged debt knowing fully the consequences and risks that came with the possession of said alleged debt YOU CAN NOT CRY INJURY OR DAMAGE FOR RISK YOU WILLINGLY ASSUED TO TAKE ON Volenti non fit injuria Delete this alleged debt from your databased and DELETE this account from any consumer reporting agency that you may have furnished this deceptive and inaccurate information to.

Company Response:

State: PA

Zip: 190XX

Submitted Via: Web

Date Sent: 2023-05-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6945807

Date Received: 2023-05-08

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: I am submitting this complaint due to an inaccuracy on my credit report. The creditor, PORTFOLIO RECOVERY ASSOCIATES , LLC, is reporting the account open date as XX/XX/XXXX, which is incorrect. This date represents when the debt was acquired by PORTFOLIO RECOVERY ASSOCIATES , LLC from the original creditor, XXXX XXXX XXXX ( XXXX ), XXXX, and not the actual age of the debt. The original account open date should be XX/XX/XXXX, as provided by the original creditor. The last payment made towards this account was on XX/XX/XXXX, for the amount of {$170.00}. The correct reporting of the account open date is crucial for an accurate representation of my credit history. I have already submitted disputes with the credit reporting company to address this issue. However, the account open date continues to be reported incorrectly, even though the documents they provide show an older date. This inaccurate reporting is negatively impacting my credit score and causing undue financial harm.

Company Response:

State: FL

Zip: 32905

Submitted Via: Web

Date Sent: 2023-05-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6944992

Date Received: 2023-05-08

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Portfolio Recovery reported a collection on my credit report on XX/XX/2022. I was unaware of this debt until I reviewed my credit report. Portfolio recover has never contacted me nor sent me a validation letter that would make me aware of this debt or give me the opportunity to dispute the information. I disputed this with the Credit Bureaus who have not been able to provide me with a copy of the contract signed by me. XXXX XXXX XXXX XXXX XXXX

Company Response:

State: CA

Zip: 94588

Submitted Via: Web

Date Sent: 2023-05-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6942872

Date Received: 2023-05-08

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Hello, I have some charge offs and collection accounts listed on my credit profile that are ruining my credit and I've reached out on multiple occasions to the creditors and they weren't able to verify accuracy or remove the charge offs or collection accounts. If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.

Company Response:

State: FL

Zip: 32808

Submitted Via: Web

Date Sent: 2023-05-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.