PAYPAL HOLDINGS, INC


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"Products" offered by PAYPAL HOLDINGS, INC with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card -
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Other mortgage
Other financial service - Check cashing
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Mobile wallet
Prepaid card - Other special purpose card
Prepaid card - Payroll card

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Complaint ID: 4250579

Date Received: 2021-03-27

Issue: Unauthorized transactions or other transaction problem

Subissue:

Consumer Complaint: In XXXX XXXX used paypal to pay for items i bought on XXXX It was taking a super long time for some of the items to arrive and I started tracking some of them. Most when I tracked them had never left XXXX. Paypal is stating I disputed transactions, what I did was asked for there help in getting my items I paid for. They tracked a couple that said landed in us but no tracking beyond that and I never got the items I addressed to paypal. I did do a few charge backs but not nearly 50 % of them did I do that. Paypal never said anything about my account to my bank nothing. No notice of action nothing. I was not alone in the mail issues and XXXX that point in time. Alot of people were having the very same issue. When you allow sellers to tell XXXXy there based in XXXX and are not and dont even have tracking to show delivery whos fault is this really???

Company Response:

State: MN

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-03-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4250567

Date Received: 2021-03-27

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal as I used PayPal quite frequently. My email linked to my PayPal is " XXXX ''

Company Response:

State:

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-03-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4250566

Date Received: 2021-03-27

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal as I used PayPal quite frequently. My email linked to my PayPal is XXXX XXXX

Company Response:

State:

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-03-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4249851

Date Received: 2021-03-26

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal as I used PayPal quite frequently. My email linked to my PayPal is XXXX XXXX

Company Response:

State:

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-03-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4249517

Date Received: 2021-03-26

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Paypal closed my accounts for no reason and will not help me getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them but I remembered I could file a report on here as I feel they are not doing their job properly and it is affecting me a great deal as I used paypal quite frequently. My email linked to my paypal is XXXX. Please help me to restore my account. I need them for my moms therapy.

Company Response:

State:

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-03-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4249453

Date Received: 2021-03-26

Issue: Problem with customer service

Subissue:

Consumer Complaint: PayPal close my account for no reason at all. I had done nothing wrong and had used their account as I was supposed to yet they suspended my account and put a hold on my money that is in the account for 180 days.

Company Response:

State: NC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-03-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4249020

Date Received: 2021-03-26

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal as I used PayPal quite frequently. My email linked to my PayPal is " XXXX XXXX

Company Response:

State: MO

Zip: 658XX

Submitted Via: Web

Date Sent: 2021-03-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4248701

Date Received: 2021-03-26

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: PayPal closed my account for no reason and will not help me with getting it back up and going. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting me a great deal as I used PayPal quite frequently. My email linked to my PayPal is XXXX ''

Company Response:

State: OH

Zip: 430XX

Submitted Via: Web

Date Sent: 2021-03-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4248311

Date Received: 2021-03-26

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: I attempted to buy some cryptocurrency using PayPal and received a notification that " there was a problem with my account '' and that I needed to submit verification documentation XXXX bank statement, etc ). I did so immediately and was told three days later that I could no longer use PayPal and that my account was permanently limited due to a " potential risk. '' No explanation of the risk was given and as of this writing I have no idea why the account was limited or suspended even though I have used the service for many years. I currently have an approximately {$3500.00} balance in my crypto accounts and can not access it at all for another 180 days. They are holding my money and are not allowing me access to it for no defined reason.

Company Response:

State: WI

Zip: 53562

Submitted Via: Web

Date Sent: 2021-03-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4247765

Date Received: 2021-03-26

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: PayPal closed my account for no reason and will not help me nor will they give me my money. They also disputed my two payments to my electric company that was paid two months before they closed my account totally XXXX and XXXXi didnt request this dispute and ive been without power and now must pay my power for a second time plus a XXXX deposit total of XXXX to power back on. I am not sure if this is some mistake as I assume it has to be. I have not been able to get help from them for months but I just remembered I could file a report on here as I feel they are not doing their job properly and it is effecting my life. My email linked to my PayPal is " XXXX ''

Company Response:

State: GA

Zip: 31204

Submitted Via: Web

Date Sent: 2021-03-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.