JPMORGAN CHASE & CO.


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"Products" offered by JPMORGAN CHASE & CO. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Debt or credit management - Mortgage modification or foreclosure avoid
Debt or credit management - Student loan debt relief
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Pawn loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Tax refund anticipation loan or check
Payday loan, title loan, personal loan, or advance loan - Title loan
Prepaid card - Electronic Benefit Transfer / EBT card
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - ID prepaid card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6468643

Date Received: 2023-01-21

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: jpmcb - card service isn reporting as an inquiry on my XXXX report and i never applied to them on XX/XX/2023 XXXX XXXX is reporting as an inquiry on my transunion report and i never applied for this company either, XX/XX/XXXX, XXXX,

Company Response:

State: TX

Zip: 75248

Submitted Via: Web

Date Sent: 2023-01-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6468502

Date Received: 2023-01-21

Issue: Fraud or scam

Subissue:

Consumer Complaint: The lady at the bank told me it was not their job to File a fraudulent claim on my behalf or to cover me for any fraudulent activity on my account that I would have to hire somebody else that would help me.. then they closed my account I still have not given me my money that was in the account

Company Response:

State: TX

Zip: 75159

Submitted Via: Web

Date Sent: 2023-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6467988

Date Received: 2023-01-21

Issue: Fraud or scam

Subissue:

Consumer Complaint: We had landscaping work done here by a local company. When payment was due, the landscapers site and email was hacked and we were sent emails that indicated a wire transfer account to which the funds could be sent. Note that in the emails other members of the landscaping company were copied, providing some measure of comfort that this was legitimate. We sent the wire transfer to the JP Morgan Chase account which was listed as the name of our landscaper. This was a fraudulent account. The money in the account was quickly removed. Our inquiries had Chase put a hold o the account but too late. In our later interactions with Chase, they related that the individual had opened another account. They put a hold and that account was again closed.

Company Response:

State: MA

Zip: 024XX

Submitted Via: Web

Date Sent: 2023-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6467899

Date Received: 2023-01-21

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I have been a victim of identity theft, I was XXXX from XX/XX/22 to XX/XX/22 My bank account at Chase bank along with XXXX, XXXX, XXXX, and XXXX are gone. Accounts were opened with my credentials at different banks. Charged all my cards. I gave proof of XXXX and filed a police report, I have provided all the documents and they are still giving me a hard time. Chase bank XXXX XXXX card XXXX XXXX card XXXX XXXX XXXX to name a few

Company Response:

State: CA

Zip: 91016

Submitted Via: Web

Date Sent: 2023-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6467757

Date Received: 2023-01-22

Issue: Problem with a lender or other company charging your account

Subissue: Transaction was not authorized

Consumer Complaint: Money was taken out of my account by a scammer. Money was taken from my account via XXXX to XXXX. I don't even have XXXX.my bank would not refund the charges and said there's nothing they can do.

Company Response:

State: OH

Zip: 43113

Submitted Via: Web

Date Sent: 2023-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6467669

Date Received: 2023-01-22

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: Date XXXX Chase ATM located inside XXXX XXXX, CA XXXX A cash deposit of XXXX ( XXXX XXXX XXXX dollar bills, XXXX XXXX dollar bill, XXXX XXXX dollar bill, and XXXX XXXX dollar bills ) was made into my checking account. The ATM took the cash deposit, did not fund my account and gave me a receipt stating to call a number to verify funds were deposited. I spoke with a staff member within the branch, she called and was told it will be a min XXXX day hold to verify funds and a claim would be placed. The branch XXXX also called and ask for a provisional credit for the XXXX to my account and that was denied.

Company Response:

State: CA

Zip: 959XX

Submitted Via: Web

Date Sent: 2023-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6467627

Date Received: 2023-01-22

Issue: Problem with a lender or other company charging your account

Subissue: Money was taken from your account on the wrong day or for the wrong amount

Consumer Complaint: XXXX XXXX XXXX address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX my account and money was taken from XXXX XXXX all of my money and funds were electronically withdrawn this has caused hardship with my Chase account and capitayone account as I have filed a XXXX breach settlement because of false reporting and also neglected my small business where as I cant establish my accounts because of false reporting reflecting from XXXX XXXX and XXXX false reporting my info as my bankruptcy was also XXXX last year its been I XXXX r XXXX years this has really caused me damage with job opportunities and so forth

Company Response:

State: MI

Zip: 48602

Submitted Via: Web

Date Sent: 2023-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6467550

Date Received: 2023-01-22

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This Account belongs to a Company it is a Corporate account. It has been open for three years now it was never reported to my personal credit. Now out of spite because the account was 30 days late the bank has reported onto my personal credit.

Company Response:

State: FL

Zip: 33317

Submitted Via: Web

Date Sent: 2023-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6466926

Date Received: 2023-01-21

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: Back in XXXX XXXX day I woke up and saw my credit score go down by more than 200+ points. I got worried and pulled my credit report and saw a delinquent account on my report for chase bank credit card. I called chase and was told that I missed a payment of just {$80.00} therefore they put delinquency on my account. Chase bank never sent an official letter in mail or called me to inform me about the missed payment before marking it delinquent. I called chase they confirmed that they never sent an official letter or called me. Chase bank said they sent me emails which I never received. Nonetheless, delinquency on an account and being penalized for 7 years for just {$80.00} ( even though I earn a lot and have a good stable job ) is completely un fair to me. I can not buy a house in future, i can not apply for a govt job, my life is ruined. Though the credit card is fully paid, chase bank is reluctant to take that off my credit report. This is unfair to me. My life is ruined for {$80.00} missed payment which I was never informed off. Every bank/credit card sends reminders emails or whatever. Please help. My life and career is ruined.

Company Response:

State: VA

Zip: 22015

Submitted Via: Web

Date Sent: 2023-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6466739

Date Received: 2023-01-21

Issue: Managing an account

Subissue: Problem using a debit or ATM card

Consumer Complaint: XXXXfraud hacking into account. Overdraft fees for subscriptions I never gave permission.

Company Response:

State: NC

Zip: 27529

Submitted Via: Web

Date Sent: 2023-01-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.