ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7905240

Date Received: 2023-11-26

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I contacted the Collection agency to question the validity of the alleged debt however, upon providing my personal information the agent on the phone stated that I had provided a different social security number, I asked the agent what number they had on file she responded that she's unable to provide the number because although it has my name and addresses the social was incorrect. I asked why they continued reporting to all XXXX credit bureaus. I want this removed from my credit files for inaccuracy, not my Social Security Number. Midland Credit Management

Company Response:

State: PA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-11-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7905225

Date Received: 2023-11-26

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I tried to set up a arrangement to pay for collections with midland and they didn't want to work with me on what I could afford just kept saying your accounts will be sent to court this was on the XX/XX/2023 all of my other collection places worked with me

Company Response:

State: IN

Zip: 470XX

Submitted Via: Web

Date Sent: 2023-11-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7904910

Date Received: 2023-11-26

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: There is a debt collector trying to claim an account that i dont recognize as mine. This account was opened on XXXX and they cant validate this account as mine..

Company Response:

State: FL

Zip: 33056

Submitted Via: Web

Date Sent: 2023-11-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7902572

Date Received: 2023-11-25

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: MIDLAND CREDIT MANAGEMENT IS IN VIOLATION AND A SERIOUS BREACH OF TRUST AND HAS VIOLATED MY CONSUMER RIGHTS AND VIOLATED CONSUMER LAWS. YOU HAVE VIOLATED THE TRUTH AND LENDING ACT AND ALSO AGGRAVATED IDENTITY THEFT - 18 USC 1028 A. ALSO YOU ARE IN VIOLATION OF 13 OTHER LAWS THAT YOU ALL CONTINUE TO VIOLATE. YOU ARE IN SERIOUS BREACH AND HAVE COMMITTED SEVERAL VIOLATIONS : 1. 15 US Code 1681a ( 2 ) ( B ) - CHARGE OFF, REPO, FORECLOSURE 2.15 US Code 1681 c 2- BLOCK OF INFORMATION RESULTING IDENTITY THEFT 3. 15 US Code 1681e ( b ) - MAXIMUM ACCURACY 4. 15 US Code 1681 a 2 - DEFINITION, RULES OF CONSTRUCTION 5. 15 US Code 1692 C - COMMUNICATION IN CONNECTION WITH DEBT COLLECTION 6. 15 US Code 1692 G - VIOLATION OF REPORTING A COLLECTION 7.15 US Code 1601- CONGRESSIONAL FINDINGS AND DECLARATION OF PURPOSE 8.15 US Code 1681 a ( 2 ) ( A ) ( i ) - LATE PAYMENTS 9. 15 US Code 1681b ( a ) ( 1 ) ( 2 ) - PERMISSIBLE PURPOSE ALL VIOLATIONS THAT I HAVE BEEN COMMITTED AGAINST ME, MAY BE SUBJECTED INTO A LAWSUIT LOCATED NEAR A VENUE NEAR ME. YOU HAVE YET SHOWN ME PROOF OF WET INK SIGNATURE, PROOF CONTRACT WHICH HAS TO BE NOTARIZED ( XXXX ) AND HAS TO HAVE XXXX WITNESSES THERE AT THE TIME OF THE CONTRACT BEING LEGAL BIDING CONTRACT. PROOF THAT YOU STOLE MY SSN MAKING THIS IDENTITY THEFT 18 USC 1028 A. PROVE TO ME THAT I DID ANY BUSINESS WITH THIS COMPANY. THIS COMPANY STOLE MY IDENTITY AND MY SSN. THIS ANOTHER VIOLATION 10. 42 USC 408 ( ILLEGAL AND FRAUD TO ASK FOR SOCIAL SECURITY NUMBER ) YOU HAVE 5 DAYS NOT 60 DAYS. ITS UNLAWFUL TO KEEP HARMFUL AND DECEITFUL INFORMATION ON MY REPORT. PLEASE AGAIN, REMOVE ALL HARMFUL, UNLAWFUL, DECEPTIVE, ILLEGAL, FRAUDULENT INFORMATION FROM MY CREDIT REPORT!

Company Response:

State: SC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-11-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7902527

Date Received: 2023-11-25

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Midland credit company called me from XXXX XX/XX/XXXX I ignored the call and couldn't find anything online about the number Midland called again the following Monday I called back they asked for XXXX an individual who has been asked for repeatedly on my number for the last 10 years so I told them I am not XXXX. Midland then proceeded to continue calling me every day after that I even attempted to blocked their number only to then be called by XXXX and XXXX and XXXX XXXX XXXX. I reiterated that I am not XXXX again Saturday XX/XX/XXXX. I can understand accidently calling me when many others have made the same mistake till they where informed otherwise but continuing to make the mistake speaks to a failed noting system for their company.

Company Response:

State: MT

Zip: 59801

Submitted Via: Web

Date Sent: 2023-11-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7901533

Date Received: 2023-11-24

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: In the past 2 days my mother in law has received multiple letters on her door and from the mail man for me. Its copies of court papers from XXXX, XXXX that states that Im being sued but I was never aware of this. I have never received proper paperwork prior to this, nothing for me to dispute anything in writing, no paperwork for me to respond or settle any debt. Just copies now. Please cease and desist all communication for harrassmemt. My family is now being harassed. Im in the middle of paying off my bankruptcy to file. Im being sued with out any knowledge. Continue to send and tape letters on my familys homes. Im sickened, embarrassed and stressed. This is the only debt collector that has done this to me.

Company Response:

State: MI

Zip: 48066

Submitted Via: Web

Date Sent: 2023-11-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7901339

Date Received: 2023-11-24

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Continued and frequently calls to collect a debt for which I have no recollection of or obligation for. No debts appear under my name under any credit report from any credit bureau. The company uses scare tactics and threatens legal action to collect against debts bought in bulk that do not belong to me.

Company Response:

State: KS

Zip: 66047

Submitted Via: Web

Date Sent: 2023-11-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7901148

Date Received: 2023-11-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I was robbed for my drivers license and wallet. I file a police report ( XXXX ) Also, I filed a FTC complaint. Im accordance with the Fair Credit reporting Act XXXX account # XXXX Midland Management Group has violated my rights. 15 USC1681 section 602A states I have the right to privacy. 15 USC 1681 section 604A Section 2. Also states that a consumer agency can not furnish an account.

Company Response:

State: WI

Zip: 53223

Submitted Via: Web

Date Sent: 2023-12-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7900856

Date Received: 2023-11-25

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/XXXX I sent a certified letter to Midland Credit Management. The letter requested validation pursuant to the Fair Debt Collection Practices Act 12 CFR 1006.6c. The following information was required to be filled out in its entirety as well and failure to provide this information forfeited any and all alleged rights. 1. Name and address of Alleged creditor : 2. Name on file of alleged debtor : 3. Alleged Account # : 4. Address on file for alleged debtor : 5. Amount of alleged debt : 6. Date this alleged became payable : 7. Date of original charge off or delinquency : 8. Was this debt assigned to a debt collector or purchased? ____ Purchased ____Assigned 9. Amount Paid if debt was purchased : 10. Commission for debt if collection efforts are successful : Please attach copies of the following : Agreement with your client that grants Midland Credit Management the authority to collect this alleged debt. Signed agreement Debtor has made with Debt Collector, or other verifiable proof Debtor has a contractual obligation to pay Debt collector. Any agreement that bears the signature of Debtor, wherein agreed to pay Creditor. All statements while this account was open. Have any insurance claims been made by any creditor regarding this account? o Yes o No Have any Judgements been obtained by any creditor regarding this account? o Yes o No Please provide me the Name, Phone Number and address of the bonding agent for Midland Credit Management, in case legal action becomes necessary : Is your business license to collect debts in my state, Virginia? Provide your business license Number : Midland Credit Management responded with a letter dated XX/XX/XXXX but did not provided all the requested information. I was only provided one billing statement from the original creditor XXXX XXXX dated XX/XX/XXXX - XX/XX/XXXX, XXXX letter dated XX/XX/XXXX from XXXX XXXX stating the account had been charged off and sold to Midland Credit Management, and one cover letter from Midland Credit. Therefore insufficient information was provided and there is not enough evidence to prove debt validation. Midland Credit was not able to provide proper debt validation to establish a right to collect this alleged debt.

Company Response:

State: VA

Zip: 23703

Submitted Via: Web

Date Sent: 2023-11-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7900678

Date Received: 2023-11-24

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: The company has repeatedly called trying to collect on a debt I do not have any recollection of, with, for or otherwise am responsible for. No debts of any kind exist on any credit report, from any of the credit bureaus, under my name.

Company Response:

State: KS

Zip: 66047

Submitted Via: Web

Date Sent: 2023-11-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.