PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 5027195

Date Received: 2021-12-20

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: This company did not have permissible purpose to furnish anything on my consumer report. I did not give this company my written instructions to furnish anything on my consumer report. Furthermore, I did not engage in any consumer credit transaction with this company therefore they should not have any of my information. They have infringed upon a consumers right to privacy by obtaining my information without my consent. Moreover, the account is with XXXX XXXX XXXX which contains a finance charge and a finance charge is the sum of all charges, thus this account was paid in full when the company obtained my credit card ( social security number ). Under federal law, a creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for any purpose. This account shall not contain a balance nor should it be listed as a collection/charge-off account.

Company Response:

State: NJ

Zip: 082XX

Submitted Via: Web

Date Sent: 2021-12-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5026729

Date Received: 2021-12-20

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Please kindly immediately delete and eradicate these accounts from my XXXX XXXX and XXXX XXXX Attached is the proof I owe 0 $ already everything is settled for good but I dont know why this information still appears. This is immensely frustrating so kindly have a look immediately and solve this on priority.

Company Response:

State: OH

Zip: 45230

Submitted Via: Web

Date Sent: 2021-12-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5026671

Date Received: 2021-12-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: PORTFOLIO has been reporting a collection on my account in the amount of {$500.00} The collection has been reported as a past due balance. I do not know this company. I have never done any business with this company. This company does not have a contract with my signature. I hope your day is going well, but I need your help. I noticed the following issues with this account on my credit report. I did not authorize nor know anything bout this account listed. These are fraudalent accounts. i know my rights. this is stopping my life please remove them immediatley .You have 30 days. FCRA 605B ( 15 U.S.C. 1681c-2 ) FCRA 615 ( f )

Company Response:

State: GA

Zip: 30318

Submitted Via: Web

Date Sent: 2021-12-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5025516

Date Received: 2021-12-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On XX/XX/XXXX, Portfolio Recovery Associates, XXXX, sent me a notice of an alleged collection account from XXXX XXXX XXXX in the amount of {$470.00}, by mail. This is a fraudulent account. I responded on XX/XX/XXXX, to Portfolio Recovery Associates, XXXX, by certified mail, with a debt validation letter- disputing the validity of this account, and a cease and desist with specified remedies- outlining the 30 days period to respond as required by law. On XX/XX/XXXX, Portfolio Recovery Associates, XXXX, responded to me through the mail that an alleged account was sold to them, in my name, on XX/XX/XXXX. The response failed to address my demand for documentation proving this alleged account is mine and failed to honor my cease and desist. This account presents defamation of character and derogatory remarks on my consumer credit reports and hinders me from operating freely as a consumer, in commerce.

Company Response:

State: PA

Zip: 19119

Submitted Via: Web

Date Sent: 2021-12-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5024230

Date Received: 2021-12-19

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: I was contacted 19 times from the time period of XXXX XXXX. The repeated voicemails were in regard to my sister and an account she may have. I stated that I do not have contact with her and have not for 7 years. I asked for my information to be removed as it is none of my concern. I have mailed two formal letters and asked repeatedly for the harassment to stop. My phone number is listed and used as a business line.

Company Response:

State: TX

Zip: 756XX

Submitted Via: Web

Date Sent: 2021-12-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5022454

Date Received: 2021-12-19

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On XX/XX/2021 I, XXXX XXXX, paid Portfolio Recovery in the amount of {$300.00} to pay off the amount owed for a collection. The account shows settled in full. The credit reports still shows as a charge off.

Company Response:

State: AZ

Zip: 85032

Submitted Via: Web

Date Sent: 2021-12-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5022156

Date Received: 2021-12-18

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: It's extremely upsetting knowing that you have somethimg in which is reporting incorrectly to credit report, especially with it not even with your name. Portfolio Recovery Assosciates are reporting on my credit report with the name " XXXX XXXX '' and it's not my name. This erroneous reporting account has hurt my chances of acquiring credit, to buy a home and acquire a desired job for a secure and sustainable life. This collection is completely invalid.

Company Response:

State: FL

Zip: 33167

Submitted Via: Web

Date Sent: 2021-12-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5022051

Date Received: 2021-12-18

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617/// THIS COMPANY IS REPORTING AN ACCOUNT ON MY CREDIT THAT IS NOT MINE/INACCURATE.FRAUD. I DID NOT GIVE NY PERMISSION TO REPORT THIS ACCOUNT AND I WAS NOT NOTIFIED THAT THIS ACCOUNT WAS OR WILL BE REPORTED TO MY CREDIT REPORT.

Company Response:

State: FL

Zip: 33612

Submitted Via: Web

Date Sent: 2021-12-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5021745

Date Received: 2021-12-18

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I never received any information at all about this supposed debt, nor did they give me any option to dispute the debt!!! I just wrote them a letter asking them to verify the debt and to leave me alone and the debt isnt mine! They wont leave me alone Ive had to change my phone number. On my credit report I saw them saying how theyre contacting an attorney, I guess that means theyre going to prosecute me for debt that Im not even sure I owe!!! Theyre ruining my credit as well. I just want them to leave me alone!

Company Response:

State: GA

Zip: 317XX

Submitted Via: Web

Date Sent: 2021-12-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5021709

Date Received: 2021-12-18

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I had no idea about it. I wasn't getting notification. All of a sudden, I had debt collection call me through the day. I told them not to call me, but I still get calls from them from different numbers. The debt collectors kept pestering me even contacting families and acquaintances who I haven't seen for years, and then leaving scary, threatening messages ... and then I hear about it from multiple friends of their friends before it reaches me.

Company Response:

State: CA

Zip: 95928

Submitted Via: Web

Date Sent: 2021-12-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.