PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 5167780

Date Received: 2022-01-31

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Portfolio Recovery is attempting to collect a debt from me that I do not owe. They list the original creditor as XXXX XXXX with a balance of {$720.00} from account number XXXX. I have not owed a debt to XXXX XXXX, and I do not have a debt obligation to Portfolio Recovery Associates. I have requested validation of this debt from Portfolio Recovery and they have not provided validation. It has been more than 30 days since the second request. There is no contractual agreement between me and these parties that I owe the alleged debt or that there has ever been any transaction between me and these parties that created a {$720.00} debt obligation. Portfolio Recovery is refusing to validate the debt by producing the document bearing my signature that has created the obligation to pay them {$720.00}.

Company Response:

State: GA

Zip: 30165

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5165983

Date Received: 2022-01-31

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I received a copy of my consumer credit report and realized that Portfolio Recovery Association of XXXX, VA has reported an alleged debt to my credit report. This company is practicing abusive, deceptive, and unfair debt practices pursuant to 15 USC 1692g ( a ) 1-5. This alleged debt not only is reported to my credit report, but has been sold a total of 14 times to other 3rd parties. I never gave them per, mission to report any type of allege debt to credit report. This has hurt my credit score tremendously. This alleged debt has been sold and reported 14 times which is a total of 14 violations and this is why I am filing this complaint. I appreciate the cfpb for protecting consumers from these unethical, abusive practices. I look forward to hearing from someone about this matter, because something needs to be done. This type of abusive practices can hinder people from getting the things they need to provide for their family, because someone has reported an allege debt. If someone did that to them they would not like it. Thank you and I look forward to hearing from someone.

Company Response:

State: SC

Zip: 291XX

Submitted Via: Web

Date Sent: 2022-02-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5164582

Date Received: 2022-01-29

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: since i changed my number, i keep getting calls from portfolio recovery despite the fact that i am underage and not in debt. i keep blocking every number they call me from but they keep calling me over and over again. they wont stop and i am tired for getting over 30 notifications of them trying to call me.

Company Response:

State: TX

Zip: 78653

Submitted Via: Web

Date Sent: 2022-01-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5163968

Date Received: 2022-01-29

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: XXXX, Portfolio Recovery Associates, LLC - I disputed this account XX/XX/XXXX I asked for validation and requested a cease and desist of all communication. I recieved a letter from Portfolio Recovery ( Highlighted Dates ). Every month sence then I have been recieved a letter from Portfolio Recovery. Some times twice in one month. I have XXXX letter sense XX/XX/XXXX. I wrote another cease communication letter and sent it certified mail XX/XX/XXXX asking the to provide me with the sign contract from the original creditor with my signature on it and to cease and desist communiccation again! Hopefully they will stop by if not I will collect that letter and send another complaint till CFPB punishes them with a harassment with a fine.

Company Response:

State: SC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5163786

Date Received: 2022-01-29

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I am a consumer, a natural person. My rights have been repeatedly violated by Portfolio Recovery XXXX, XXXX. I have been HARRASED REPEATEDLY by THEM especially after filing a CFPB complaint. I do not owe the alleged debt! I have sent them repeated letters and was even summons to court on XX/XX/XXXX which I attended. I told them that I do not owe the alleged debt to Lawyer XXXX XXXX who WAS Not cooperative at all and I was given another date to appear in court for XX/XX/XXXX. On XX/XX/XXXX I received a letter from their XXXX Department stating that I did NOT APPEAR in court which is not TRUE which is a violation of U.S Code 1692e ( 10 ) this is a deceptive means to collect the alleged debt and a violation of 15 U.S. Code 1692e ( 5 ) they can not threaten me telling me I am in default when I was in court on XX/XX/XXXX! I am attaching both documents. THIS IS HARASSMENT according to 15 U.S. Code 1692d! This company has caused me nothing BUT Stress and has made me ILL. I have an XX/XX/XXXXXXXX and as a result of this abuse and unfair practices, I have had to get on medication after years of not being on any. Further, more I am alleging that the attorneys at Portfolio Recovery all private lawyers pursuant to 28 USC 3002 1 ( B ), I do not believe they are even authorized in accordance with section 3718 of Title 31 to conduct litigation for the collection of debts on behalf of the United States. If they are, I need them PROVE IT! I had to create a separate report because there is no option to add information for an existing case.

Company Response:

State: PA

Zip: 19149

Submitted Via: Web

Date Sent: 2022-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5163653

Date Received: 2022-01-29

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I recently received a copy of my XXXX consumer report and I noticed a third party collection agency on my consumer report. this company is in clear violation of the law. Pursuant 15 U.S. Code 1692c.

Company Response:

State: PA

Zip: 19013

Submitted Via: Web

Date Sent: 2022-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5162975

Date Received: 2022-01-29

Issue: Closing your account

Subissue: Can't close your account

Consumer Complaint: This account is way older than this Portfolio Recovery says it is the last payment made was long before they state and they keep moving date up to make it look as though the account is still open and its not it was charged off there and XXXX XXXX XXXX accounts that the date of last payment recieved by them is longer than 7 years ago so this should be long gone from my credit report Im already getting new credit from XXXX XXXX thats how old it is

Company Response:

State: GA

Zip: 30019

Submitted Via: Web

Date Sent: 2022-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5162091

Date Received: 2022-01-28

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio Recovery Associates, LLC has been sending me notices in the mail for a few years now about a XXXX debt that is not mine. They keep saying they will be collecting {$76.00} from account ending in XXXX. The next payment is supposed to be XX/XX/XXXX of 2022 but the account is not mine because the debt is not mine. I filed a complaint already through this site years ago and I'm sick of getting the notices. I contacted them by phone and let them know I was not the holder of this debt but they are apparently too incompetent to actually collect the debt. Seems pretty important that a debt collection company would know how to actually collect the debt... .but that's just me.

Company Response:

State: AZ

Zip: 85210

Submitted Via: Web

Date Sent: 2022-01-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5160839

Date Received: 2022-01-28

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: No information given regarding account. Violates federal 15 USC 1692gf also no medical release given and eligible to collect on debt per Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting

Company Response:

State: TX

Zip: 76131

Submitted Via: Web

Date Sent: 2022-01-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5160659

Date Received: 2022-01-28

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.

Company Response:

State: MN

Zip: 55428

Submitted Via: Web

Date Sent: 2022-01-28

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.