PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5245439

Date Received: 2022-02-21

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: The account with PORTFOLIO RC ( Original Creditor : XXXX XXXX XXXX ) with account XXXX has been reporting derogatory in my credit report however, payment history shows that I paid on time. There is no payment report in my XXXX XXXX XXXX, I would like to request for complete payment on this. Also, the balance says that I have XXXX balance. I'm not sure if the XXXX Bureaus have conducted a thorough investigation.

Company Response:

State: MI

Zip: 48183

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5244984

Date Received: 2022-02-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Portfolio Recovery Associates sent me a letter stating that I owe them money for an old unrecognized credit card debt that I disputed as not mine, or no knowledge of this debt. I have an open unresolved dispute with XXXX and I noticed that this Portfolio Recovery Associates flagged my credit reports as " Collections '' on two separate occasions right after I opened this dispute with XXXX for this alleged account. My dispute is currently still open as to verify the accuracy of the data and ownership of this alleged debt. This company continues to damage my credit score even while there's an open dispute that has not been resolved as of today XXXX. My dispute with XXXX was opened on XXXX Portfolio Recovery Associates Flagged this disputed account on my credit report as " Collections '' on XXXX and on XXXX. ( I attached a copy of my XXXX alerts to show the above mention actions done by Portfolio Recovery Associates.

Company Response:

State: CA

Zip: 92056

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5244205

Date Received: 2022-02-21

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I never received notice of this debt, even ate disputing it with XXXX XXXX. Company has had 5 years to verify the debt and refuses to cooperate.

Company Response:

State: OK

Zip: 735XX

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5244120

Date Received: 2022-02-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: After several requests and sending validation of debt letters, PRA continues to report on my credit. PRA has lied stating that they sent me copies of my contract showing proof that the accounts in question are mine and that I opened them when that is not true. PRA failed to supply EVERYTHING requested in my letters including signed documents/contracts and instead I have only received copies of bills and letters from PRA stating that they will no longer reply to my request. I do not think it's right that PRA can continue to report this disputed debt to all three credit reporting agencies, further causing damage to my character. They submit meaningless statements as if that should be enough while completely violating my rights as a consumer to receive ALL requested documentation per my debt validation letters. They claim to care about the consumer when in actuality, all they care about is screwing over people. I will continue to dispute these accounts until the situation is resolved to my satisfaction.

Company Response:

State: MI

Zip: 482XX

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5243722

Date Received: 2022-02-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio Recovery Associates , LLC. located at XXXX XXXX XXXX, XXXX, VA XXXX PN # ( XXXX ) XXXX. On XX/XX/2017 open a XXXX debt collection on me acct # XXXX ref # XXXX with there company. As well as, attached that XXXX debt to my XXXX credit report which I was never notified from them about the alleged debt they claim i owe them. First of all, I have never heard of this company in my life. They have never contacted me by phone or mail about this debt issue in the four plus years this debt been placed on by them. Secondly, I have never signed a contract with them or any other service agreement with this comany. Thirdly, this company has been violating my Consumer Proctect rights for over 4 years.

Company Response:

State: MI

Zip: 490XX

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5243162

Date Received: 2022-02-20

Issue: Written notification about debt

Subissue: Notification didn't disclose it was an attempt to collect a debt

Consumer Complaint: Portfolio Recovery XXXX ran my credit and they never sent something to me.

Company Response:

State: TX

Zip: 77065

Submitted Via: Web

Date Sent: 2022-02-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5243038

Date Received: 2022-02-20

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I set up a settlement and to a supervisor name XXXX and the settlement amount was {$710.00} set up on XXXX. Payment for {$100.00} was sent by my bank on XX/XX/2022. Please removed my card from automatic payments. I can make my own payments. I never received a settlement by email as promises. Also, I made a bill payment that still haven't reflected on the XXXX XXXX. I have enclosed the proof of payment.

Company Response:

State: FL

Zip: 32839

Submitted Via: Web

Date Sent: 2022-02-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5242840

Date Received: 2022-02-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XXXX/XXXX/2016, I opened an account with XXXX. I got a derogatory remark on my XXXX credit repot stating that this account got sent to collections. However, I was never notified about this debt and never received the bill. I would like to address this immediately and either pay off the debt or get this negative remark removed from my report.

Company Response:

State: CA

Zip: 92509

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5242818

Date Received: 2022-02-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/2016, I opened an account with XXXX. I got a derogatory remark on my XXXX credit repot stating that this account got sent to collections. However, I was never notified about this debt and never received the bill. I would like to address this immediately and either pay off the debt or get this negative remark removed from my report.

Company Response:

State: CA

Zip: 92509

Submitted Via: Web

Date Sent: 2022-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5241410

Date Received: 2022-02-19

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Pursuant to 18 USC 8, i owe no debt. This company is violating my consumer right to privacy pursuant to 15 USC 168 1b 2. company also has NO permission to report ANYTHING using my info pursuant to 15USC1681 4. I've made several correspondence attempting to settle this debt and there has been no appropriate response. Company has been asked to validate the debt they are reporting against me and are not able to, but still reporting an unvalidated debt which is you know is against fair credit reporting act. They are in violation of server UCC Codes as well. This debt is discharged and they do not seem willing to remedy this.

Company Response:

State: PA

Zip: 15235

Submitted Via: Web

Date Sent: 2022-02-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.