PORTFOLIO RECOVERY ASSOCIATES INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5825447

Date Received: 2022-07-30

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I am filing a complaint against XXXX, XXXX and XXXX. The credit companies are not complying with their own policies in a timely manner. It has been 30 days ( XXXX XXXX ) since I sent letters to XXXX, XXXX and XXXX asking for verification information. According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), XXXX, XXXX and XXXX are required by federal law to verify, through the physical verification of the original signed consumer contract, any and all accounts that are posted on my credit report. Otherwise anyone paying for their reporting services could fax, mail or email in a fraudulent account. Under federal law, credit bureaus have 30 days to complete the investigation. I am filing a complaint that due to exceeding 30 days without verifying the the original consumer contract.

Company Response:

State: FL

Zip: 33309

Submitted Via: Web

Date Sent: 2022-07-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5824597

Date Received: 2022-07-29

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: After several attempts to correct this issue the company still will not remove from my credit. The debt was a third party collection debt. I have no knowledge of this account. I never opened this XXXX of credit

Company Response:

State: GA

Zip: 30296

Submitted Via: Web

Date Sent: 2022-07-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5823775

Date Received: 2022-07-29

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Portfolio Recovery Associates LLC XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, MA, XXXX To : The Office of Registered Agent for Portfolio Recovery Associates LLC From : XXXX XXXX XXXX Regarding : Unauthorized Administration of the XXXX XXXX XXXX You will forthwith return and transmit your written evidences of your delegated authority to represent that you and XXXX XXXX XXXX XXXX are authorized to administrate ( acting trustee ) on my name, XXXX XXXX XXXX, together with a certified copies of signatures contract between you and XXXX XXXX XXXX, you and original creditor, bonds, original creditor Charge-off documents, sure-ties, indemnification, insurance and any Third Party Debt Collector Association Agreement passing XXXX XXXX XXXX private information to other members, possibly resulting in identity thief. Also, relating information to your personal and professional acts referenced above and your arrogated paperwork intrusion upon the XXXX XXXX XXXX. Courts require your contract for jurisdiction. Reporting information that you know to be inaccurate or failing to report information correctly vio-lates the Fair Credit Reporting Act. Also you have committed the following FDCPA Violations : 806. Harassment and abuse 807. False or misleading representations 808. Unfair practices 809. Validation of debts Stop contacting me about this or any other matter you have. I also submitted this letter to the Consumer Financial Protection Bureau ( CFPB ), My State Attorney General Office and The Better Business Bureau. You have 15 days from the date of this letter to respond with all items re-quested or remove this item must be removed immediately or I will seek litigation for Monetary damages. Also be advised any medical records shared without my consent is a violation of my pri-vacy and HIPPA. Please remove all unauthorized, fraudulent accounts promptly within four business days of receipt pursuant to 15 USC 1681-c-2 & 12 CFR 1022, Regulation V, to prevent further legal proceedings. I have already contacted the respective companies as well and please be reminded, no consent is identity theft. Thank you! I swear under penalty of perjury that all of the above mentioned information is true and accurate. By : XXXX XXXX XXXX

Company Response:

State: TX

Zip: 77066

Submitted Via: Web

Date Sent: 2022-07-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5821957

Date Received: 2022-07-29

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX XXXX Account No. XXXX On XX/XX/2020, A company shown as Portfolio Recov Assoc was reported to my credit report per Credit Report. I have never signed an agreement with this company, and XXXX have I ever heard of them. Upon further research, the debitor 's creditor did not verify this collection. Also, there was NO written form of communication/contract or written signature for this accused debt at ALL. A bill without a ( written ) signature does not validate the debt as anybody can send an invoice and say it's mine. According to FCRA, this company has violated my rights as a consumer. I'm looking into taking legal action to remove the fallacious account from my credit report immediately! I wanted to see if my dispute could be resolved by taking all necessary steps before taking drastic action.

Company Response:

State: FL

Zip: 33487

Submitted Via: Web

Date Sent: 2022-07-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5821910

Date Received: 2022-07-29

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX XXXX Account No. XXXX On XX/XX/2020, A company is shown as PORTFOLIO RECOVERY A was reported to my credit report per Credit Report. I have never signed an agreement with this company, and Nore have I ever heard of them. Upon further research, the debitors creditor did not verify this collection. Also, there was NO written form of communication/contract or written signature for this accused debt at ALL. A bill without a ( written ) signature does not validate the debt as anybody can send an invoice and say it's mine. According to FCRA, this company has violated my rights as a consumer. Im looking into taking legal action to remove the fallacious account from my credit report immediately! I wanted to see if my dispute could be resolved by taking all necessary steps before taking drastic action.

Company Response:

State: FL

Zip: 33487

Submitted Via: Web

Date Sent: 2022-08-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5821824

Date Received: 2022-07-29

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio Recovery continues to dismiss my disputes about incorrect information on my credit report which causes me to have a low credit score and difficult obtaining housing, credit and employment. I have filed a dispute numerous times about accounts that they claim are accurate but were not opened by my and are not my debt. Other collections agencies immediately removed my debts when I disputed them as they were also not mine. I was a victim of identity theft and the accounts they are trying to collect on were not opened by me.

Company Response:

State: MA

Zip: 01801

Submitted Via: Web

Date Sent: 2022-07-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5821491

Date Received: 2022-07-28

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.

Company Response:

State: TX

Zip: 77044

Submitted Via: Web

Date Sent: 2022-07-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5821488

Date Received: 2022-07-28

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: As a federally protected Consumer, the consumer comes now to dispute any alleged claims you currently are reporting as a consumer debt on the consumers credit report. The Consumer is requesting validation from you pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 ( 8 ) ( FDCPA ). FURTHERMORE, the above consumer DEMANDS the following below : Account Name : PORTFOLIO RC Account NumberXXXX

Company Response:

State: IL

Zip: 60563

Submitted Via: Web

Date Sent: 2022-07-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5820885

Date Received: 2022-07-28

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On XX/XX/2022 I sent a letter requesting validation and proof that I owe the debt certified letter with return receipt and to remove the negative items from my credit reports. I received no written reply and these two items have continued to show my all three of my credit reports causing me harm. I have also continued to receive phone calls from Portfolio Recovery from their various offices across the Country even though I ask them to cease and desist.

Company Response:

State: CA

Zip: 91701

Submitted Via: Web

Date Sent: 2022-07-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 5819208

Date Received: 2022-07-28

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The phone call and letters from Portfolio recovery debt collectors are for a credit card or cards totaling Approximately {$6500.00} dollars, this was my now deceased Mothers card called XXXX XXXX, which she allowed us to use, there may be another account also, but the statute of limitations expired over 8 yrs back, there was the same account listed on my credit report, I disputed ownership and the time limits, it was removed but may have remained on XXXX XXXX XXXX 's credit, but she is now deceased since XX/XX/2021, the call today was from XXXX, they did say we can not nor my Mother ( Deceased ) be sued, but anything we say can be used against us, I also receive letters from them, one last week, saying the statute of limitations expired but we still owe the debt. These cards or cards are from XXXXXXXX XXXX this is abusive harassment.

Company Response:

State: NY

Zip: 148XX

Submitted Via: Web

Date Sent: 2022-08-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.