PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5890713

Date Received: 2022-08-17

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Portfolio Recovery continues to pull my credit without my consent. This has been goin on for some time. I will also report them to the Federal Trade Commissioner. Please see attached new inquiry made on my XXXX credit.

Company Response:

State: FL

Zip: 33134

Submitted Via: Web

Date Sent: 2022-08-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5889153

Date Received: 2022-08-17

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: PRA is claiming to have validated a debt when they did not. THey did not produce 1. Offer proof of the debt, such as real accounting. 2. A signed invoice serving as proof of their claim against you. 3. A copy of the contract that binds both you and the other party ; send this letter by recorded delivery so that there is a third party to attest to its delivery. There has not been a proper invesitagation either. ( 4 ) Certain adverse information A consumer reporting agency shall not prepare or furnish an investigative consumer report on a consumer that contains information that is adverse to the interest of the consumer and that is obtained through a personal interview with a neighbor, friend, or associate of the consumer or with another person with whom the consumer is acquainted or who has knowledge of such item of information, unless ( A ) the agency has followed reasonable procedures to obtain confirmation of the information, from an additional source that has independent and direct knowledge of the information ; or ( B ) the person interviewed is the best possible source of the information. No one was interviewed and this account was not verified

Company Response:

State: PA

Zip: 19144

Submitted Via: Web

Date Sent: 2022-08-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5888947

Date Received: 2022-08-17

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The Fair Debt Collection Practices Act states that debt collectors can not use any false, deceptive or misleading representation to collect the debt. Along with other restrictions, debt collectors can not misrepresent the amount of the debt whether its past the statue of limitations. 15 USC 1692e ( 2 ) ( A ) States that a debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. The false representation of the character, amount or legal status of any debt. 15 USC 1692c ( a ) ( 1 ) States without prior consent of consumer or permission of a court, a debt collector may not communicate in connection with any debt. 15 USC 1692g ( b ) Sates that debt collector is required to show lawful authority to collect on an alleged debt claim.

Company Response:

State: MA

Zip: 01970

Submitted Via: Web

Date Sent: 2022-08-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5884891

Date Received: 2022-08-16

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Got notice of added address from XXXX tried to dispute on line and message said to call I called on XX/XX/XXXX am and the woman said I had to contact portfolio recovery for them to remove it which if call them starts the clock on the account again so they are trapping me into calling them to remove the adress.The address belongs to a RV resort in port XXXX Florida. So this is a trap by portfolio recovery to call them for a debt I have been disputing since XXXX when I had XXXX XXXX XXXX. The continue to call few times a week even with different numbers how I know. They call with portfolio recovery number never leave a message and call back right away with a different number.

Company Response:

State: NH

Zip: 03038

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5884506

Date Received: 2022-08-16

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Yes I have spoken and tried to reach out to the portfolio company that's got my debt and I disputed it numerous times still get back the same information and the total was like XXXX and I told him this fraudulent activity that has been on this card numerous times from someone else without my consent or authorization and also told him it was national disaster as well during covid-19 I lost my job so that being said I've disputed it numerous times and they still keep giving me back the same information and I told him I was not going to pay because of the fraudulents and the national disaster went back in XXXX so if you could please help me get this off my credit report I would really appreciate it.XXXX also it has been reported it was closed now they still trying to open it and keep trying to collect

Company Response:

State: NC

Zip: 28681

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5884233

Date Received: 2022-08-16

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: XXXX Credit Bureau Portfolio Recovery Associates who submitted false debt information to the bureau as a XXXX factoring company on XX/XX/2017. XXXX has never performed a legitimate investigation since XXXX which has wrecked havoc against my attempt to obtain mortgage refinancing. I've requested from both entities for written signed documentation whereas I'm associated with the reported debt which I'm yet to received since XXXX. I've only seen the false debt which is being reported with a false payment history being associated with my SSN and DOB. I'm requesting that this false information be deleted from my credit file asap! XXXX XXXX

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5884184

Date Received: 2022-08-16

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I'm not responsible for this account. I don't even have a contract with this. I have already contested this account, and you have not shown any evidence that it belongs to me. This is not my work. This is deceptive and could hurt my credit.

Company Response:

State: PA

Zip: 19124

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5883779

Date Received: 2022-08-16

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I am making this complaint because I realized the FDCPA laws Effective XX/XX/2021, an amendment to Regulation F, says that a debt collector can't report a debt to the XXXX major credit reporting agencies, XXXX, XXXX, and XXXX, before first contacting the consumer. Specifically, before reporting a debt to a credit reporting agency. This company did not contact me or make me aware of this alleged debt specifically prior to placing it onto my consumer report!

Company Response:

State: PA

Zip: 190XX

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5883757

Date Received: 2022-08-16

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: XXXX XXXX started a credit card in my name and told me it was in her name

Company Response:

State: TN

Zip: 377XX

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5883368

Date Received: 2022-08-16

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: The business sent me a letter informing me that I owed them {$700.00}. I sent a certified letter to Portfolio Recovery Associated on XX/XX/2022. I asked for a letter of debt verification. I received a response from the business on XX/XX/2022. According to the letter, I owe {$660.00}. It contained numerous comments that were out of order. They were separated by months. A letter saying that the account was sold for {$700.00} was also sent. However, they issued a letter in an effort to recover {$700.00}. Then, on XX/XX/2022, I wrote them another letter demanding further details. Considering that they did not provide the documentation I asked in my initial letter. The same assertion from the first letter was repeated in a letter I later received from the corporation. Even so, I looked at my credit report. Additionally, it states that they are attempting to recoup {$700.00} on there. Also both of the letters that I received from this company were written the same way. Including the same information and documents.

Company Response:

State: IA

Zip: 52601

Submitted Via: Web

Date Sent: 2022-08-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.