PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 6554725

Date Received: 2023-02-11

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Portfolio Recovery at XXXX XXXX XXXX. XXXX Va. XXXX, has been sending me collection notices in the amount of {$12000.00}. The The collection has been reported as past due balance. I do not know this company. I have never done any business with this company. This company does not have a contact with my signature.

Company Response:

State: OH

Zip: 44130

Submitted Via: Web

Date Sent: 2023-02-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6552858

Date Received: 2023-02-09

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I owed this company XXXX dollars my wife has sent 2 checks to this company to pay it off which they say they never received. Both times we canceled the check. I've disputed about trying it pay and they never get our check but every month the report it as a late no payment. Which hurts my credit score. I've talk with them on the phone tryed to resolve the issue was given a lower pay off XXXX dollars. sent check and again they never received it. And again they reported it to the credit agency.

Company Response:

State: FL

Zip: 32405

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6552469

Date Received: 2023-02-09

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I received a letter from Portfolio Recovery Associates stating that the debt they are trying to collect is valid. The included a copy of court documents, and a copy of a bank statement. I contacted the Court and requested all documents related to this case. The Court documents state that the Judgement Creditor is Portfolio Recovery Associates LLC, and the Judgement Debtor is myself. This document dated XX/XX/XXXX that was filed on XX/XX/XXXX by the County Clerk has Portfolio Recovery Associates attorneys signature on it stating " Judgement Debtor ( s ) : MY NAME and XXXX XXXX, and the marital community comprised thereof. Amount or type of satisfaction : FULL SATISFACTION The judgment creditor acknowledges receipt of sums of money owing either in full or in settlement of the judgment rendered against the judgement debtor ( s ) on XX/XX/XXXX in the above entitles court and does hearby authorize the Clerk of the Court to enter a full satisfaction of said judgement in said amount '' " On this day personally appeared before me. PORTFOLIO RECOVERY ASSOCIATES ATTORNEY, known to be the individual who executed for foregoing instrument, and who acknowledged that singing this document free and voluntarily and is authorized to execute this document '' Again, this document was signed by the attorney for Portfolio Recovery Associates and filed by my counties Clerk. This document is also notarized and signed by a notary public stating that they have " given under my hand and official seal on XX/XX/XXXX ''

Company Response:

State: WA

Zip: 986XX

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6552420

Date Received: 2023-02-09

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Debt was disputed several times. Each time different amounts owed were sent. XXXX effectively removed the three erroneous collections accounts from my credit file, but XXXX and XXXX have not, after I have contacted them several times to remove the inaccurate accounts.

Company Response:

State: GA

Zip: 30294

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6552308

Date Received: 2023-02-09

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Debt was disputed several times. Each time different amounts owed were sent. XXXX effectively removed the three erroneous collections accounts from my credit file, but XXXX and XXXX have not, after I have contacted them several times to remove the inaccurate accounts.

Company Response:

State: GA

Zip: 30294

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6552195

Date Received: 2023-02-09

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Debt was disputed several times. Each time different amounts owed were sent. XXXX effectively removed the three erroneous collections accounts from my credit file, but XXXX and XXXX have not, after I have contacted them several times to remove the inaccurate accounts.

Company Response:

State: GA

Zip: 30294

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6551867

Date Received: 2023-02-09

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I spoke with the companies in question about how they retrieve my information. I have requested the companies in question to close the accounts because they were not given permission by me and I didn't owe monies to these companies in question. The negative accounts have not been removed from my credit report.

Company Response:

State: CA

Zip: 93277

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6551814

Date Received: 2023-02-09

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: The date has been recently as of XX/XX/2023. Has not validated the debt want debt removed off my credit report is immediately from all three credit reports

Company Response:

State: KY

Zip: 40216

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6551119

Date Received: 2023-02-09

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I've written the company and asked for the original contract with my signature, the creditors information, an itemized billing associated with the account and billing history and proof of ownership. None of these were provided by the collection agency.

Company Response:

State: SC

Zip: 29223

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6550878

Date Received: 2023-02-10

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: On XXXX XXXX2023, I received a call from this company. I told the guy to cease and desist all communication and he attempted not once, not twice but three times to keep talking. My next step is to file an UDAAP and FDCPA lawsuit for harassment. I do not want any calls or letters from this company. CEASE AND DESIST!!

Company Response:

State: TX

Zip: 75044

Submitted Via: Web

Date Sent: 2023-02-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.