PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6700241

Date Received: 2023-03-15

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: THIS ACCOUNT WAS REPORTED IN ERROR IN MY CREDIT REPORT. Please corroborate and fix instantly PORTFOLIO RECOVERY ASSOCIATES ACCOUNT NUMBER XXXX PORTFOLIO RECOVERY ASSOCIATES ACCOUNT NUMBER XXXX

Company Response:

State: PR

Zip: 007XX

Submitted Via: Web

Date Sent: 2023-03-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6696112

Date Received: 2023-03-14

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: Company does not realize the damage done Ive called multiple time but was on long 2-4 hours lines waiting for one person to answer, I went to the court house they stated on complaint and was told it did not exist I sent in a response letter XX/XX/2023 the same day they go called filed the suit I got a letter dated XX/XX/2023 the company above has gone beyond the lines of harassment lost a job because of the harassment they caused they were quick to call me 5-10 times in a row x 3 times a day called my job everyday once they found out I was working again I lost my job because of them

Company Response:

State: CO

Zip: 80249

Submitted Via: Web

Date Sent: 2023-03-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6695982

Date Received: 2023-03-14

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as late for purpose.

Company Response:

State: TX

Zip: 78258

Submitted Via: Web

Date Sent: 2023-03-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6693835

Date Received: 2023-03-14

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: Constant calls to my number with various phone numbers. Including XXXX. Repeatedly every day.

Company Response:

State: CA

Zip: 94577

Submitted Via: Web

Date Sent: 2023-04-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6693799

Date Received: 2023-03-14

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: I have been disputing a debt repeatedly for years and now I have a sheriffshow up on my doorstep to serve me papers? This has gone on long enough. This is not my debt, never has been. I do not know where this came from. I have disputed this over 5 times with credit karma and got the same response back. Nothing is looked into, its just confirmed. This seems to be commonplace with Portfolio considering the reviews and complaints I have read. I am a XXXX percent XXXX veteran, I do not work and my benefits are my only sourceof income. Again, this is not my debt and this is just adding more stress into my life with the threat of having benefits deducted for a debt that is not even mine.

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-03-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6693536

Date Received: 2023-03-14

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I forgot in my initial date I was using XXXX XXXX and this debt was in their hands and never was done

Company Response:

State: FL

Zip: 33467

Submitted Via: Web

Date Sent: 2023-03-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6692509

Date Received: 2023-03-15

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: This company has called me multiple times after the cut off time provided by the FDCPA.

Company Response:

State: ND

Zip: 582XX

Submitted Via: Web

Date Sent: 2023-03-15

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6692023

Date Received: 2023-03-15

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: The reply from PRA is a lie, I did not submit the attachment and if PRA did an investigation, then per the address on the attachment from their client it clearly shows that's not my address. If PRA continues to claim to have sent documentation to me on XX/XX/2018 and XX/XX/2018 please provide confirmation of the address it was sent to with verifiable mailing confirmation date with the dates above. Just because PRA claims to have sent out notifications to an address I don't live at for an account that I do not have a signed contract with PRA for the debt amount indicated in PRA 's response, does not confirm the authenticity of said debt nor authorize PRA to continue to make false claims that I owe PRA the debt indicated. I do not owe PRA the debt and I am requesting for this to be removed from all 3 credit reporting agencies immediately. I UNDERSTAND THE COMPANYS RESPO

Company Response:

State: PA

Zip: 19141

Submitted Via: Web

Date Sent: 2023-03-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6691197

Date Received: 2023-03-13

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Portfolio recovery associates call me, sent letters. Furnished CRA 's with false misleading inaccurate information, balances, times. And reported collections which letters stated this is not a attempt to collect a debt, corroborated with XXXX XXXXXXXX XXXX XXXX and sent me bill 's and letters which I never seen before and opened accounts in my name. Without any contracts. I disputed everything and it's reported collections, and now new letters stating they are collecting a debt that they don't or are not entitled to. Unfair practices. Shameful company. Computer generated correspondence. Improper investigations. Violations repeatedly with no regards to the chaos and financial burden they caused me. See : law suits articles

Company Response:

State: CA

Zip: 91932

Submitted Via: Web

Date Sent: 2023-04-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6689845

Date Received: 2023-03-13

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/2023 I wrote letters to multiply debt collectors XXXX XXXX XXXX, Portfolio Recovery Services, XXXX, XXXX XXXX XXXX and XXXX XXXX XXXX, requesting the following information, Original contract with my web signature, Creditor information, name, address and phone number, payment history and itemized billing and proof of ownership. The collections agencies had 30 days to provide me with the requested information and failed to do so, therefore they should have removed the collection accounts from my credit report. Section 604 15 U.S.CODE 1681 B, Section 605A 15 U.S CODE 1681 C-1 and Section 605 B 15 U.S CODE 1681 C-2

Company Response:

State: OH

Zip: 452XX

Submitted Via: Web

Date Sent: 2023-03-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.