PORTFOLIO RECOVERY ASSOCIATES INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7009380

Date Received: 2023-05-23

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I XXXX do not owe this company any money. Im requesting they ceast and defrain from all communication and I understand this company is a debt buyer. I do not have a contract with this company so that means they need to delete this account from my credit report per fcra law. Delete ASAP.

Company Response:

State: CA

Zip: 93630

Submitted Via: Web

Date Sent: 2023-05-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7007977

Date Received: 2023-05-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Case dismissed, no proof that debt is accurate and/or belonging to me with accurate information and proof, signatures

Company Response:

State: TX

Zip: 77396

Submitted Via: Web

Date Sent: 2023-05-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7007486

Date Received: 2023-05-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I received numerous of calls regarding a credit card not used by me someone used my name for XXXX XXXX and XXXX XXXX XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX from a portfolio recovery who. As well have breach information thru some source XXXX XXXX XXXX XXXX XX/XX/XXXX they called and harrased numerous of times from XXXX and XXXX

Company Response:

State: MO

Zip: 658XX

Submitted Via: Web

Date Sent: 2023-05-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7007413

Date Received: 2023-05-21

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Capital one has shared personal private financial information to a debt buyer in which I have not consented to my information being shared. It is prohibited to share transaction history 15 USC 1681b ( 2 ) ( I ) exclusions in reporting containing information solely as to transactions or experiences between the consumer and the person making the report. Capital one is also reporting incomplete and inaccurate information on the behalf of the consumer violating the consumers protection rights and have not shared the right to opt out of reporting. This debt is disputed and I cease and desist all communication from this company and all other companies who have shared my information which is a result of identity theft. the Gram-Leech Bliley Act requires financial institutions ; companies that offer consumers financial products or services like loans, financial or investment advice, or insurance to explain their information-sharing practices to their customers and to safeguard sensitive data. I have also never received tax forms 1099-C The reporting status violates which conspires to tax fraud 18 USC 1028 Fraud and related activity in connection with identification features, and information knowingly and without lawful authority. The malicious intent of willful noncompliance causing damage to my consumer financial reputation without legal justification. Failing to provide proper forms falls under The False Claims Act.

Company Response:

State: LA

Zip: 701XX

Submitted Via: Web

Date Sent: 2023-06-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7006620

Date Received: 2023-05-21

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I am have not received written notification of this debt. Nor am I aware of this debt owed to this company. I dispute the information that Portfolio Recovery Associates has supplied credit bureaus XXXX, XXXX and XXXX as inaccurate and or incomplete.

Company Response:

State: IN

Zip: 46804

Submitted Via: Web

Date Sent: 2023-05-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7006426

Date Received: 2023-05-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I was contacted by a company called " Portfolio recoverys. '' I've made no contacts or arguments with this company. They say I owe {$760.00}. I need this removed from my credit immediately. Thank you!!

Company Response:

State: CA

Zip: 92553

Submitted Via: Web

Date Sent: 2023-06-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004902

Date Received: 2023-05-20

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Spoofed phone numbers claim to be Portfolio Recovery calls me claiming I owed debts to unspecified companies

Company Response:

State: PA

Zip: 19464

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004167

Date Received: 2023-05-20

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: I've asked Portfolio Recovery Associates , LLC numerous times to provide purchase and monthly statements. As of today, I have not received any statements, yet I receive continuous phone calls and receive letters stating that I owe {$2600.00} for an account with XXXX who is the merchant and the seller, XXXX XXXX. This account was opened in the Spring of XXXX and there has been no activity on the account since XXXX. I initially disputed charges that were placed on this account with XXXX. After several conversations with XXXX regarding charges, I never received copies of the charges and all communications ceased. Years later I began to receive constant daily phone calls from Portfolio Recovery letting me know that this was now on my credit report and would impact my credit if I didnt send them money. I requested again, monthly statements and informed Portfolio Recovery that I had requested such from XXXX, but never heard back. I requested Portfolio Recovery to provide the same documents to show that I owed what they were claiming. I have spoken to them so many times, I've lost count. This debt is over XXXX XXXX XXXX, but I still receive phone calls constantly and receive statements that provide the account number, the merchant name, the seller 's name and the balance and asking me to pay the balance or chose a savings plan. After years of requesting actual statements, and not receiving and disputing the balance, I am frustrated, and tired of the constant phone calls and letter. The letter also states on the backside " NOTICE we are required under state law ( what state? ) to notify consumers of the following rights. This list does not include a complete list of rights consumers have under state and federal laws. '' CALIFORNIA : License Number pending. '' There are no rights listed at all. It is as though I have no rights and they don't have to provide any information that I've requested since XXXX. I tried in good faith to solve this issue but Portfolio has never sent any of the documents that I have requested to show that I made certain purchases that I disputed with XXXX and with Portfolio Recovery. I refused to make any payments until such time I was provided the documents. Since this time, I've received nothing but constant harassment.

Company Response:

State: CA

Zip: 95758

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6999735

Date Received: 2023-05-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This is a fraudulent account. I have filed a police report. I suspect that it was someone I may know as they paid initial payments then quit paying it. Items were also stolen from my house. This is fraud.

Company Response:

State: CA

Zip: 90630

Submitted Via: Web

Date Sent: 2023-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6999619

Date Received: 2023-05-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This collection account is on my credit report but it is not mine. I reported this to them but they refuse to remove it from my credit report. It is ruining my credit and it is fraud.

Company Response:

State: CA

Zip: 90630

Submitted Via: Web

Date Sent: 2023-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.