PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7128860

Date Received: 2023-06-16

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Receive daily calls from multiple numbers. They are attempting to collect on a debt that was charged off 12 years ago. This is a non collectable debt. I have told 3 different representatives to remove me from their call list. The calls continue daily. When I block a number they call from a different number. Also Portfolio Recovery ( they ) has made and continues to make anywhere from 3 to 5 soft inquiries to my credit per week. There is no reason for any of this.Having already requested these actions to stop. They ignore my requests and continue the harassment. I'm fairly certain all of this is not legal. I intend to seek legal council, as I have been harassed for 2 years nonstop. This is first step in my process of documentation.

Company Response:

State: NV

Zip: 89512

Submitted Via: Web

Date Sent: 2023-06-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7128344

Date Received: 2023-06-16

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: The company was asked to investigate and validate the accounts that are being reported to the credit reporting agencies. They failed to do so within the guidelines of the FRCA and FDCPA federal laws. I have been reaching out for months with no to minimal responses that were delayed and avoiding sending any information that has been requested. The information currently listed is inaccurate and has yet to be validated to provide accuracy. It is affecting my overall financial stability due to my credit score showing false reporting. Please see the attachments to this comment.

Company Response:

State: TX

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-06-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7128012

Date Received: 2023-06-16

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: in accordance with the fair credit reporting act.the list of accounts below has violated my federally protected consumer rights to privacy and confidentaily under 15 usc 1681.i told XXXX XXXX and XXXX to reinvestigate these accounts XXXX XXXX XXXX XXXXXXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 u.s.c 1681 section 602A. states i have the right to privacy.15 u.s.c 1681 section 604 A section 2 : it also states consumer reporting agency can not furnish a account without my written instructions.15u.s.c 1681c ( a ) ( 5 ) section states : no consumer reporting agency may make any consumer report containing any of the folling items of information any other than records of convictions of crimes which antedates the report by more than XXXX XXXX15 u.s.c 1681s-2 ( A ) ( 1 ) a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.Also they arent even in compliance with XXXX XXXX credit reporting.I have evidence to prove my case

Company Response:

State: AL

Zip: 363XX

Submitted Via: Web

Date Sent: 2023-06-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7124510

Date Received: 2023-06-15

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Capital One sold the account to XXXX XXXX XXXX on XX/XX/2021, illegally, without authorization and without having arbitration. The debt collector has posted the illegally obtained debt on my consumer report as a collection, in the amount of {$400.00}. This has directly affected me receiving new credit that was applied for, a {$10000.00} credit card and a {$50000.00} loan.

Company Response:

State: VA

Zip: 23434

Submitted Via: Web

Date Sent: 2023-07-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7123837

Date Received: 2023-06-15

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I have been harassed by Portfolio Recovery since 1998. Threats of legal action, pay deduction, and house manipulation.

Company Response:

State: OK

Zip: 74075

Submitted Via: Web

Date Sent: 2023-07-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7123822

Date Received: 2023-06-15

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I have been harassed by Portfolio Recovery since 1998. Threats of legal action, pay deduction, and house manipulation.

Company Response:

State: OK

Zip: 74075

Submitted Via: Web

Date Sent: 2023-06-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7120324

Date Received: 2023-06-15

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: XXXX XXXX sold the account to Portfolio Recovery Associates on XX/XX/2021, illegally, without authorization and without having arbitration. The debt collector has posted the illegally obtained debt on my consumer report as a collection, in the amount of {$400.00}. This has directly affected me receiving new credit that was applied for, a {$10000.00} credit card and a {$50000.00} loan.

Company Response:

State: VA

Zip: 23434

Submitted Via: Web

Date Sent: 2023-06-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7118766

Date Received: 2023-06-14

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: Portfolio Recovery called me at XXXX in the XXXX on XX/XX/2023. I didnt answer. Portfolio Recovery called me at XXXX in the XXXX on XX/XX/2023. I didnt answer. I have lived on the west coast for nearly 4 years which is in the Pacific Time zone.

Company Response:

State: WA

Zip: 98037

Submitted Via: Web

Date Sent: 2023-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7118471

Date Received: 2023-06-14

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Hello! Im in shock that i have debt with companies that i never dealt with. Please stop posting wrong information on my credit report that really affects me and my family members. Account are XXXX XXXX XXXX XXXX XXXX XXXX Portfolio recov assoc

Company Response:

State: CA

Zip: 91601

Submitted Via: Web

Date Sent: 2023-06-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7117748

Date Received: 2023-06-14

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Per FCRA 15 U.S. Code 1692e - False or misleading representations and 15 U.S. Code 1692c Communication in connection with debt collection - Requested that this company cease and desist communicating and reporting false and inaccurate information to all 3 credit bureaus, having negatively impacted my credit report. They have fraudulently reported information to be " validated '' that has not been validated whatsoever.

Company Response:

State: TX

Zip: 756XX

Submitted Via: Web

Date Sent: 2023-06-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.