Date Received: 2021-09-12
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I AM A VICTIM OF IDENTITY THEFT THE FOLLOWING ACCOUNTS ARE FRAUDULENT AND MUST BE DELETED FROM MY REPORT.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: GA
Zip: 30344
Submitted Via: Web
Date Sent: 2021-09-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-11
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: I never applied for Navy Federal Credit card, I reported my identity was stolen previously to the Police and the FTC and there was no response.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: GA
Zip: 30328
Submitted Via: Web
Date Sent: 2021-09-11
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-11
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: Back in XXXX of 2021 Navy Federal Credit Union chose to accept my payment extension/defferment but didn't choose to tell me that they would report a missing payment and take my 100 % payment history from me they told me they would update it back its been months I still have a missed payment
Company Response: Company believes it acted appropriately as authorized by contract or law
State: VA
Zip: 23231
Submitted Via: Web
Date Sent: 2021-09-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-11
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I received my consumer report from XXXX XXXX XXXX. I let all three credit bureaus aware of the transaction not being mine and the bank accounts. However, this is prohibiting me form opening bank accounts and it was not my fault. I lost my drivers li9cne and passport last year and I think it is catching up to me now and it is not my fault. someone has my identity.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: NJ
Zip: 07024
Submitted Via: Web
Date Sent: 2021-09-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-10
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: Hi, I am very upset you guys are taking advantage of me. I AM VERY UPSET the credit bureaus have not responded back to me about my investigation. I sent several letters, it's been over 60 days. I need these accounts deleted or updated. These are the items I demand be deleted immediately : XXXX/opened XXXX $ XXXX reporting twice misleading false reporting unverifiable and inaccurate reporting. This account is a duplicate which is a FCRA violation XXXX : Date of inquiry : XX/XX/XXXX XXXX : Date of inquiry : XX/XX/XXXX XXXX XXXX {$8500.00} XXXX : Date of inquiry : XX/XX/XXXX XXXX XXXX XXXX Date of inquiry : XX/XX/XXXX NAVY FEDERAL Date of inquiry XX/XX/XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law
State: VA
Zip: 23223
Submitted Via: Web
Date Sent: 2021-09-10
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-10
Issue: Getting a loan or lease
Subissue: Credit denial
Consumer Complaint: I was denied for an auto loan based on the worthiness of my consumer credit report. I find no respect, fairness, or accuracy of this denial!
Company Response: Company believes it acted appropriately as authorized by contract or law
State: PA
Zip: 19138
Submitted Via: Web
Date Sent: 2021-09-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-09
Issue: Opening an account
Subissue: Unable to open an account
Consumer Complaint: Hello, My grievance is on the partiality ( Biases ) that Navy Federal have against XXXX Veterans 100 %, that have filed a Chapter XXXX Bankruptcy. This institution will not let previous members with financial problems due to life changing events to maintain their membership. I find that the ADA should also be aware of their biases against the financial strain of the XXXX. Also, they cant used I had some returned checks as I was being fraudulent. If that was the case, they would not have any members. Thank you Kindly! Stop the biases against the financially strained!!
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TX
Zip: 75088
Submitted Via: Web
Date Sent: 2021-09-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-09
Issue: Struggling to pay your bill
Subissue: Credit card company won't work with you while you're going through financial hardship
Consumer Complaint: I reached out to NAVY FEDERAL to try and resolve my account that was closed. While after trying to resolve and handle my obligation to the account I was redirected to an attorneys office who has not been very responsive after the first call and when asked about a settlement payment or resolution has denied my offers without presenting them to their client ( NAVY FEDERAL ). I wish to take care of this issue and asking to communicate directly with a Navy Federal contact that handles their credit cards. At this moment I had {$3500.00} to offer for settlement in a one time payment. I appreciate any help you can give and I look forward to your response. Thank you very much for you attention to this issue. Regards,
Company Response: Company believes it acted appropriately as authorized by contract or law
State: MD
Zip: 20774
Submitted Via: Web
Date Sent: 2021-09-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-08
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: Debtor alleging that i owe a debt and not receiving any benefits
Company Response: Company believes it acted appropriately as authorized by contract or law
State: NV
Zip: 89129
Submitted Via: Web
Date Sent: 2021-09-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-09-08
Issue: Incorrect information on your report
Subissue: Information is missing that should be on the report
Consumer Complaint: This inquiry has been reported on my credit report. I don't know these companies nor have I ever did any business with this company. This company does not have a contact with my signature.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: NC
Zip: 27265
Submitted Via: Web
Date Sent: 2021-09-08
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A