Date Received: 2023-02-14
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: On XX/XX/2023, Chase Bank placed a hold on several joint accounts. Chase received a warrant from the Michigan Department of Treasury to garnish funds from accounts associated with XXXX XXXX. The accounts that are at Chase Bank are Joint Accounts. The joint account holders are not liable for the alleged debt. The joint account holders are an innocent party in this matter and Chase Bank needs to release the hold. Account Number last four digits : XXXX {$440.00} XXXX {$150.00} XXXX {$25.00} XXXX {$490.00} XXXX {$140.00}
Company Response:
State: MI
Zip: 48239
Submitted Via: Web
Date Sent: 2023-02-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-14
Issue: Managing the loan or lease
Subissue: Billing problem
Consumer Complaint: This account is in dispute since the car has not been I. My possession for over 6 weeks. Its been at the dealership since XX/XX/2023.
Company Response:
State: CT
Zip: 060XX
Submitted Via: Web
Date Sent: 2023-02-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-14
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: Back in XX/XX/2021 I had fraudulent charges from a XXXX XXXX XXXX on my Chase card I knew this was fraud and contacted Chase. They froze the old card and sent me a new one with no problems. In XXXX I started to have fraudulent charges from a XXXX XXXX XXXX XXXX. I had done business with XXXX and XXXX XXXX who operated as XXXX XXXX XXXX XXXX. I confronted XXXX over the phone but she died that same day before we could resolve the issue. I called Chase about fraudulent charges and they initially gave me credit but did not close the card and send me a new card. Initially I received credits while Chase and I were supposed to contact the company. I wrote to a XXXX address XXXX XXXX XXXX based on the information on XXXX Secretary of State LLC registrations. It was returned to me unopened. I then contacted Chase to see if they had contacted the company. I believe they used the internet because I got the same results. The internet links were for were XXXXXXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, both incorrect. I know XXXX XXXX has been in XXXX and has had XXXX male associates who have stolen from her ; XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX. I believe they all have criminal records. I purposely paid the full amount of my charges in XXXX and when I was initially given credit I had a {$17000.00} credit balance in XXXX. When my XXXX statement came it was for {$41000.00} on an account with a {$27000.00} credit limit which I had requested to be lowered to {$8000.00} when I called about the fraudulent activity. I believe if Chase will separate the real charges for XXXX XXXX XXXX XXXX from the fraudulent charges by XXXX XXXX XXXX XXXX I should have credit balance.
Company Response:
State: MO
Zip: 658XX
Submitted Via: Web
Date Sent: 2023-02-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-14
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: I am writing to you about my business credit card account that was open last fall from Chase bank. I have been a chase customer for over 10 years and all my business accounts have my personal mailing address for billing. I discover that this account didn't have my address listed for billing. Afterall I was able to receive my card. The customer service acknowledges the discrepancy of mailing and fixed it. I was able to get a full credit back for all incurred late fees but refuses to correct and fix the negative scare on my credit report. I spoke to several people on this matter in which I was given the runaround " stating that there is nothing that can be done
Company Response:
State: GA
Zip: 303XX
Submitted Via: Web
Date Sent: 2023-02-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-14
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: I've had two fraudulent hard inquires on my credit that I did not initiate. One is from XXXX XXXX on XX/XX/2023 and the other is from JPMCB CARD XX/XX/2023. I have no idea where these come from and did not try to open any new accounts.
Company Response:
State: MD
Zip: 21224
Submitted Via: Web
Date Sent: 2023-02-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-13
Issue: Fraud or scam
Subissue:
Consumer Complaint: blue seal in the middle of it. On the sheet were XXXXwith dollar amounts next to each name. I saw my name in # 18 with another persons name a XXXX XXXX with XXXX next to her name. below her name also # 18 was my name XXXX XXXX with XXXX! There were three colums on this page first was a name, second was a dollar amount and third column said either Delivered or Pending. The phone number this text came from is ( XXXX ) XXXX XXXX had received a sheet showing various amounts of Grant money to claim and an amount next to it of what I would have to pay to get the funds. I chose XXXX as I planned on starting a Non for Profit helping recently incarcerated women get their lives back in order upon release from XXXX. I wrote up a business plan and had begun recruiting woman whom I felt confident could bring much experience and knowledge to my organization.So after the XXXX it read that I had to pay XXXX to receive this XXXX. I verified with Attorney Sessions if this was corrrect. He assured me he was a man of faith and he would never lie to me or lead me to try and get money from me for his personal gain.I went back and forth with XXXX to convey everything he told me to see if she had been told the same information. She veified that yes she had been told the same and believed he was a XXXX XXXX XXXX and I should just believe him and do what he suggests. By this time he had my full name, address, phone number, email and a picture of my home!! All pesonel information now out on the dark web!!!!! Attorney Sessions first asked me to send money from XXXX to a XXXX XXXX for XXXX. I asked this person was and he said just do as I say. I sent it to XXXX XXXX. The next day he told me to XXXX XXXX to a XXXX XXXX. I did that also. Ok. So now I had paid the XXXX he requested and I fully expected to collect my XXXX. The next day XX/XX/2023 there was a problem and he needed me to wire Transfer XXXX to XXXX XXXX to the receiving bank XXXX XXXX XXXX, account number XXXX XXXX XXXX XXXX XXXX XXXX. he wouldn't share any details with me only insisted I transfer an additional XXXX. I said NO!! I want out of this return my funds back to me. I am a XXXX mom and do not have any extra money to pay criminals with. This was my Savings account!! He had XXXX call me and explain to just calm down this will all work out, it did for her and to just be patient. He then asked me to Wire XXXX to him Attorney XXXX XXXX. On the XX/XX/2023 he once again asked me to wire XXXX XXXX XXXX. To XXXX XXXX XXXX account # XXXX XXXX XXXX XXXX XXXX, WA XXXX. I reached out to a friend XXXX XXXX and asked her how much she paid for her money? Was it what the sheet said. She said yes. I said I've already paid him XXXX not including the XXXX wire transfer fee each time I transfered funds.On XX/XX/2023 I receive a text from ( XXXX ) XXXX text read Hello. How are you doing mrs. XXXX. Your number was forwarded to us by general attorney XXXX XXXX that your money has to be delivered to through our XXXX management Are we correct and if this is a wrong address let us know before we can proceed. XXXX eplied back that that I am XXXX XXXX. He or she asked me to verify my home address!!!! I said what is your ETA? We will have to issue some documents for you from federal government which I think XXXX will have told you about. XXXX is asking for the new amount. Checking the new amount your name is in # 18 in the list Can you of from that now? I texted back What do you mean? Why is there another person in # 18? And why is it more XXXX more than I requested?? I got NO reply!!!! On XX/XX/2023 he said there was a problem and I should be happy I'm receiving XXXX more!! I explained NO I am not. I am almost out of money!! Do you not understand I have a child and am a single mom making ends meets. he wasn't fased in the least bit but reassured me I'd have my money soon. I tried again to back out and pleaded to retun my money!!!! Send back my original funds I've paid you. He agreed and said alright he would send my monies back!!! On XX/XX/2023 he said I had to pay additional tazes on the additional XXXX. I argued with him back and forth and said I never asked for an additional XXXX. I DO NOT HAVE ANY MORE MONEY TO SEND TO YOU!!! ! On XX/XX/2023 DUMDY ME wired the XXXX to XXXX XXXX at XXXX XXXX XXXX account # XXXX XXXX XXXX XXXX XXXX, WA.Now as luck should have it, XXXX XXXX sent me pictures of a horrible accident between a XXXX truck and a few other unrecognizable vehicles. The driver was in Intensive care. Next the Feds/Police consfiscated my funds. They held it at a Customs facility or at least the pictures he sent were of a US Customs Agent.To claim my money I had to pay an additional XXXX for some tax in order to release the money!!! I have been so sick to my stomach, not sleeping and scared out of my mind. I thought I might go insane and lose my mind. This is an atrocious sick game played by these criminal master minds.On XX/XX/2023 I wired my last amount of XXXX to XXXX XXXX at XXXX XXXX XXXX acct # XXXX XXXX XXXX XXXX XXXX, WA XXXX. I went into my XXXX branch so humiliated, nervous and very frightened. I asked to speak to the XXXX XXXX XXXX XXXX XXXX. He was not in. i called him and explained I was conned by criminals and I desperately need his help getting all my money back plus additional funds for the release of all my Personal information on the dark wed!!!! He said he would look into this matter and call me back. he called once and was still investigating. he is a very difficult man to track down!!! I reported this to the FTC and another entity which is banking. They told me they don't handle these types of cases. If I had money I'd hire a lawyer to clear this disaster up, get all my monies back and press charges against attorney XXXX XXXX and XXXX XXXX. adly due to criminals I don NOT have the funds to pursue any legal action!! I am in an absolutely awful situation. I need to move out of my rental and have NO money to purchase a Townhome for me and my daughter!! I am so angry, frustrated, don't trust people and sickened my own bank where I've been banking for many years is NOT helping me retrieve all my money back!!! I am supposed to be looking for employment and can barely bring myself out of my bed these last years. It absolutely makes me sick to my stomach and I can not begin to imagine anyone doing this to another person. They should be forced to pay all my monies back and compensate me for all my personal information on the dark web!! I receive several scam, fraud phone calls everyday andnumerous bogus spam emails!!!! My printer is not working and I have all supporting documents in my home.
Company Response:
State: IL
Zip: 60181
Submitted Via: Web
Date Sent: 2023-05-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-13
Issue: Fraud or scam
Subissue:
Consumer Complaint: Was contacted through XXXX They claimed to be my teacher They claimed I would receive a large payment if I invested small amount of money with XXXX. This what they opened with XXXX app in conjunction with The XXXX company with gift card for bitcoin spinning, presently they are giving out money to help people by this period of pandemic ... To benefit from this you have to trade with them using giftcard or making the payment through XXXX app for trading and get your winnings immediately after verification. So if I invested {$1000.00} I would receive {$12000.00} back. Toward the end they wanted verification from my XXXX to link my payment with ads on XXXX Ok now go to your XXXX settings Click on security and login, click on use two factor authentication code Click on the option to register text message Register text message with your phone number. Your payment has to be attached to your page just like ads
Company Response:
State: TX
Zip: 76028
Submitted Via: Web
Date Sent: 2023-02-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-13
Issue: Managing an account
Subissue: Deposits and withdrawals
Consumer Complaint: On XX/XX/2023, I initiated a Transfer to pull {$500.00} into my Chase checking account.. As of this morning ( XXXX XXXX ) that transfer shows as Rejected. Account log shows Transfer # XXXX There was no notice and there is no reason or explanation shown.
Company Response:
State: KY
Zip: 420XX
Submitted Via: Web
Date Sent: 2023-02-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-13
Issue: Problem with a purchase shown on your statement
Subissue: Overcharged for something you did purchase with the card
Consumer Complaint: I booked my ticket with Chase Credit card travel portal with Trip id XXXX. Unfortunately I had to cancel one passenger ticket out of total 2 passengers. Chase representative informed me that ticket is refundable So I should get my full amount back ( {$720.00} ) deducting charge of {$300.00}. Chase also informed me that how this works is that they will charge me {$300.00} on my credit card and refund back my full amount back {$720.00}. I gave them go ahead. But out of my surprise, Chase charged me {$300.00} immediately ( XXXX XXXX ) on my card but even after waiting for 5 business days, I never got my full {$720.00} back. When again called chase, this time representative told me, it will take " 2 billing cycle ( ie 2 months )!! '' to get my money back. This is totally unfair, due to this now Chase have my {$720.00} stuck with them EVENAFTER charging me {$300.00} to me immediately. I need my {$720.00} back hold by chase bank unlawfully PLUS 22 % interest APR because if I didnt pay this amount due on my bill that Chase will charge me 22 % apr.
Company Response:
State: IL
Zip: 60124
Submitted Via: Web
Date Sent: 2023-02-13
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-02-13
Issue: Closing an account
Subissue: Funds not received from closed account
Consumer Complaint: Chase closed my account on XX/XX/2022 and it said it was because of suspicious activity while i open the account on XX/XX/XXXX XXXXWhat I did was getting the tuition fee of XXXX dollars from my family and receive XXXX from my friends. They closed my account and did not give my money back through check which they should do. I had called them and asked them but then they said it was because of fraud so they can not give me the check.
Company Response:
State: NY
Zip: 13126
Submitted Via: Web
Date Sent: 2023-02-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A