Date Received: 2020-03-23
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I provided proof of paid debt
Company Response:
State: OH
Zip: 433XX
Submitted Via: Web
Date Sent: 2020-03-24
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-22
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: some time on or about XX/XX/2019 XXXX XXXX XXXX gave a credit line XXXX and two it went up to XXXX, after get a bill for XXXX I agree to settle this account for XXXX XXXX XXXX XXXX accept the deal. and sold the account to company that i never did any business with. I send then XXXX.in XX/XX/XXXX XXXX with a Bal XXXX. a company call resurgent out XXXX SC send me an offer to resolve your account in one payment of XXXX XXXX.But I has already send XXXX but went I seen my XXXX credit report stated that this account is in collection by LVNV Funding for XXXX and put it on my credit report. that was not the deal. so I stop! there is a check on my desk now. ready to pay this XXXX XXXX, today but i want LVNV funding to remove this from my credit file. because i has I never sign my document with this company. i do not no any thing about them, I made the deal with XXXX XXXX XXXX and not LVNV funding who purchase that debt. That XXXX XXXX XXXX have agree to accept.
Company Response:
State: FL
Zip: 33484
Submitted Via: Web
Date Sent: 2020-03-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-20
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: There is an account on my credit report from CACH , LLC with an amount of {$10000.00}. I have no idea of what this is from or where the debt came from. I have disputed this multiple time with CACH , LLC. I have been told every time that it is " verified '' but I have never received one document of any proof. This must be a case of identity theft. CACH , LLC has filed Bankruptcy in XX/XX/2017 and Resurgent Capital is the alleged servicer of the account. This debt was caused by Identity Theft and Resurgent refuses to deal with my claim. This debt needs to be removed from my credit report and all collection efforts ceased by Resurgent going forward. I have attached a doc that show the reporting on my credit file.
Company Response:
State: FL
Zip: 34761
Submitted Via: Web
Date Sent: 2020-03-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-18
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: LVNV Funding # XXXX is reporting a collection to my credit that should not be on there. I never received any kind of notice that this account was in collections. I only found out about it once I had my credit pulled and saw the account on there, and as soon as I found out I went and paid the account. This should not be on my credit report as it is in violation of my 30 day right to dispute and has already been paid.
Company Response:
State: UT
Zip: 84058
Submitted Via: Web
Date Sent: 2020-03-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-14
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: On XXXX XXXX I sent a validation letter to Resurgent capital services, for a collection debt that showed up on my credit report. On XXXX XXXX they sent a validation letter with three pages. The first page was resurgent information, page two consists of the fair debt collection practices act information, and the third page consist of XXXX XXXX XXXX credit card statement. The XXXX XXXX XXXX credit card statement was dated for XX/XX/XXXX through XX/XX/XXXX, with a debt of {$63.00}. On XXXX XXXX I called Resurgent at XXXX and spoke to XXXX. I advised XXXX that I was calling because I would like to settle my debit with resurgent but I had some questions about the debt that is due. I let XXXX know that on the statement that was sent to me from Resurgent for XXXX XXXX XXXX credit card, stated that my balance was only {$63.00}. XXXX was confused and put me on hold several times, the only explanation XXXX can give me regarding my debt, was that it was due to late fees and other charges.I advise XXXX that I would only be paying the amount my XXXX XXXX XXXX credit card statement stated that I owed. XXXX said that he was not sure but that on his end the debt is {$550.00}. I refused to pay {$550.00} as thats not the debt that was validated by Resurgent. I advised him that I would like to pay the full amount of {$63.00}, as that was the debt amount Resurgent sent me on XXXX XXXX XXXX card credit statement.
Company Response:
State: CA
Zip: 93203
Submitted Via: Web
Date Sent: 2020-03-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-14
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Debt is not mine. I dont not have an account or have had an account with this company.
Company Response:
State: DE
Zip: 19901
Submitted Via: Web
Date Sent: 2020-03-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-13
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I have contacted the creditor/company many times but they have failed to provide me with necessary documents that will prove this account or debt belongs to me and it has resulted in loss of credit rating.
Company Response:
State: MA
Zip: 02301
Submitted Via: Web
Date Sent: 2020-03-13
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-10
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: Original debt showed XXXX XXXX for approximately XXXX dollars. Then sold to Resurgent/LVNV. I tried to dispute with no success so I settled with a party representing Resurgent/LVNV. I sent a copy of the Settlement Letter, Cashiers Check, and the Postal receipt showing it was delivered to Resurgent. They will not remove the debt out of Collections on my credit report and I received a letter from them saying the evidence was not sufficient.
Company Response:
State: NM
Zip: 88220
Submitted Via: Web
Date Sent: 2020-03-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-10
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: First off, this collection adds to my amount owed about every 2 weeks ... the original credit card debt was {$400.00} with that being the limit. This collection account is now over {$1000.00} from the original {$400.00}. I first attempted to go online to settle this debt online with LVNV. Online said accounts were not available. On XXXX XXXX, I emailed resurgent capital services who manages LVNVs accounts. I got a reply the next day stating that I am not eligible for a settlement at all. I was told to call XXXX to work out payments. I tried calling XXXX on XX/XX/2020 and they told me my file is not with an agency and they could not help me and to call resurgent back. I called resurgent back right after and they again said to call XXXX. I have just been getting the run-around and would like this debt settled/ off my credit and they have been denying me that. They were first on my list of 3 collections to take care of and I already had to skip them and within 30 mins I had the other two collections settled with XXXX XXXX easily.
Company Response:
State: GA
Zip: 30265
Submitted Via: Web
Date Sent: 2020-03-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-03-10
Issue: Communication tactics
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: I received a letter in the mail from. XXXX XXXX XXXX about an account I had with XXXX XXXX. XXXX XXXX has been obnoxious when they revoked my credit card four years ago and I gave them a cease and desist order. When reading the letter from XXXX XXXX XXXX XXXX, I see they have been contacted by LVNV Funding LLC, which apparently purchased the debt from XXXX XXXXXXXX. I asked them for the number and when I called LVNV, they refused to talk to me unless I lift the cease and decist order. I have been working with two other debt collection agencies to pay off a debt incurred when my mother was ill before she passed away. I would like have LVNV provide me all the information concerning my account with them. I believe they should be reprimanded for demanding I lift my cease and desist order. It is my right not to have anyone call me.
Company Response:
State: IN
Zip: 46304
Submitted Via: Web
Date Sent: 2020-03-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A