PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 7212437

Date Received: 2023-07-07

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: This company is sending me information I already have only 2 statements. Im asking them for the entire complete statement for this credit card. I also sent them the hardship form they sent. They sent me the same thing over and over. I NEED THE ENTIRE STATEMENTS YEAR BY YEAR NOT ONLY 3 piece of statements.If they bought this account they should have all the documents.

Company Response:

State: FL

Zip: 33604

Submitted Via: Web

Date Sent: 2023-07-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7211012

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I have been calling for a week has been showed paid. For a week. Everyone refuses to notify my employer even though my checks are about to get garnished. No one will help. The list guy said yes I have to by the extra until their attorney gets the release in even though the attorney w 's in the file. I was refused to be transferred to supervisor. I told them hen they get the garnished check from my employer to not cash it and send it back and he wont do that either. They are not make any effort to not take extra. Portfolio recovery XXXX XXXX XXXX XXXX

Company Response:

State: WI

Zip: 54601

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7210904

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I sent written statements to company that Im not responsible for debt.. Im made complaints XXXX still have debt owned on my credit report thats not mine.. Its from portfolio recovery.. I made complains to cfpb but XXXX did not remove any debt

Company Response:

State: NY

Zip: 10458

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7210858

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am writing to bring to your attention that my credit file contains a collection entry from your agency. However, I have never received any prior notification regarding this collection. Furthermore, I strongly believe that the debt being claimed is not accurate. According to the Fair Debt Collection Practices Act, I am entitled to request and receive validation of the debt. Therefore, I kindly request that you provide me with the necessary validation and take appropriate action to rectify this matter.

Company Response:

State: FL

Zip: 330XX

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7210857

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am writing to bring to your attention that my credit file contains a collection entry from your agency. However, I have never received any prior notification regarding this collection. Furthermore, I strongly believe that the debt being claimed is not accurate. According to the Fair Debt Collection Practices Act, I am entitled to request and receive validation of the debt. Therefore, I kindly request that you provide me with the necessary validation and take appropriate action to rectify this matter.

Company Response:

State: FL

Zip: 336XX

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7210356

Date Received: 2023-07-05

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Various threatening calls to send authorities to serve legal documents. Nonstop phone calls from various numbers from different states. Worst debt collector for many years, unstoppable. Portfolio Recovery Associates XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, VA XXXX XXXX

Company Response:

State: TX

Zip: 782XX

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7210294

Date Received: 2023-07-05

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: Portfolio Recovery filed a lawsuit against me in the amount of XXXX without notice or even responding to my letters requesting validation of the debt and name of the creditor it brought the debt from. I notified them by certified mail on XX/XX/2023 and sgain XX/XX/2023. No answer to my request and the law suit is set for trial XX/XX/3023. I never received notice of the law suit except letters from attorneys offering their service to defend. The case XXXX for the suit in XXXX XXXX XXXX XXXX is XXXX. They are seeking a judgement in the amount of XXXX plus court cost sites I not willing to pay. Pay who?

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7209452

Date Received: 2023-07-05

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I noticed a debt collection on my credit report that I was never notified of this debt or nor was it ever validated or given the opportunity to validate it.

Company Response:

State: AZ

Zip: 85388

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7208255

Date Received: 2023-07-05

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: There is a debt appearing on my credit reports with multiple agencies for {$730.00} which does not have any information regarding the original creditor and I have no idea who it is, and believe it is inaccurate. I hired a service to fix this but they were not successful so now I am attempting to remedy it myself. This is one of several issues with my credit report, as multiple debts exceeding 7 years appear on my report and negatively impact my credit score, where I have not missed a payment nor had any negative financial issues in recent years however my score is very low due to all of the inaccurate and old information appearing on my report.

Company Response:

State: CA

Zip: 91362

Submitted Via: Web

Date Sent: 2023-07-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7207702

Date Received: 2023-07-06

Issue: Took or threatened to take negative or legal action

Subissue: Collected or attempted to collect exempt funds

Consumer Complaint: They keep calling and asking me to pay them calling me after hours telling me theyre going to tell my family members that I owe this debt or take from my Social Security

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-07-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.