PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 7264446

Date Received: 2023-07-17

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: They keeping calling me for the last XXXX years and XXXX months from different phone number morning and night repeatable. I'm sick of it the most recent call I have is on XX/XX/XXXX XXXX XXXX. 2023.

Company Response:

State: WI

Zip: 53095

Submitted Via: Web

Date Sent: 2023-07-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7263322

Date Received: 2023-07-17

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am writing to bring to your attention that my credit file contains a collection entry from your agency. However, I have never received any prior notification regarding this collection. Furthermore, I strongly believe that the debt being claimed is not accurate. According to the Fair Debt Collection Practices Act, I am entitled to request and receive validation of the debt. Therefore, I kindly request that you provide me with the necessary validation and take appropriate action to rectify this matter.

Company Response:

State: FL

Zip: 33713

Submitted Via: Web

Date Sent: 2023-07-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7262917

Date Received: 2023-07-17

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: This debt was not made by me

Company Response:

State: FL

Zip: 33309

Submitted Via: Web

Date Sent: 2023-07-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7262426

Date Received: 2023-07-17

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: XXXX XXXX XXXX XXXX - XXXX - Debtor- Portfolio Recovery Associates took me to court I believe in XX/XX/XXXX. The Judge reset the next hearing for them to provide the necessary documents to substantiate their claim. On the next hearing XX/XX/XXXX they did not provide any documentation that the judge requested. The Judge then filed an order to dismiss their case against me. I have filed multiple disputes with the credit bureaus ( XXXX XXXX XXXX, & XXXX ) providing them with the court order from the Judge dismissing my case. The have elected not to remove the claim by Portfolio Recovery Associates I also contacted Portfolio Recovery Associates to stop reporting debt due to the dismissal from the Judge. They have refused to remove the claim and has changed the date to keep this going on and on which has negatively impacted me for the last XXXX XXXX years. They refused to stop their harrassment to me and affecting my credit. I do not know what else to do to get protection from this Company that has lost in court and received a judgment. The Credit Bureaus won't assist me with this issue. I need your help Please let me know what's my next step?

Company Response:

State: FL

Zip: 330XX

Submitted Via: Web

Date Sent: 2023-07-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7260521

Date Received: 2023-07-18

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I received a billing today from portfolio recovery assocates LLC that indicates a bill for {$470.00} is past due. I have never applied for a credit card and the name that portfolio told me was XXXX XXXX that took out the card in my name and with my information. I do not owe this debt and I would also appreciate knowing how I can report credit card fraud on this individual.

Company Response:

State: OK

Zip: 73521

Submitted Via: Web

Date Sent: 2023-07-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7259342

Date Received: 2023-07-16

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I contacted the company numerous times and I haven't gotten any response. They are violating my right. I never had any services from this company. 15 USC Section602 States I have the right to privacy. 15 USC 1681 Section 604A Section 2 It also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 166B : A creditor may not treat a payment credit card account under an open end consumer credit plan as late for any6 purpose.

Company Response:

State: CT

Zip: 06513

Submitted Via: Web

Date Sent: 2023-07-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7257438

Date Received: 2023-07-15

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: PORTFOLIO RECOVERY ASSOCIATES , LLC has ignored their grave duty to investigate such dispute received by me through the mail on XX/XX/. As the attached pdf below ( VALIDATION OF DEBT XXXX ) is such letter sent requesting everything needed by the FDCPA act in which I got no response since! They had more than five days under 15 U.S. Code 1692g and are avoiding such duties.

Company Response:

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-07-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7256792

Date Received: 2023-07-15

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio Recovery has made a Hard Inquirey Credit Pull on XX/XX/2023 without my authorization or consent.

Company Response:

State: TX

Zip: 78045

Submitted Via: Web

Date Sent: 2023-07-15

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7253857

Date Received: 2023-07-14

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: After looking at my credit report I noticed a negative entry that I am not responsible for, and as a result of this I have become a victim of Identity Theft. The account was opened in XXXX of XXXX, and the amount is {$760.00} that I am not responsible for. I have not called the company however I did file a Identity Theft report and a police report and sent all of that information to all three credit bureaus.

Company Response:

State: IL

Zip: 60623

Submitted Via: Web

Date Sent: 2023-07-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7253470

Date Received: 2023-07-14

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Previously disputed account through CFPB reference # XXXX asking to verify or delete. Results came back with a bill statement, this is not verification it does not show my signature nor proves account is mine. Account was previously reporting with XXXX at the time of complaint with CFPB. XXXX and XXXX had already deleted now XXXX has deleted and XXXX and XXXX are reporting again. Reporting inaccurate stating account open with XXXX while XXXX reports closed status. XXXX is stating open while in collection and derogatory all at the same time. Both bureaus report dispute status as account not disputed yet show remarks of dispute resolved customer disagree. I do not recall having this account open and Portfolio RC has not verified debt being claimed. Account is a mistake itself.

Company Response:

State: IA

Zip: 50320

Submitted Via: Web

Date Sent: 2023-07-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.