PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5444825

Date Received: 2022-04-14

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I started disputing this company in XXXX of XXXX into XXXX and this alleged debt has been affecting my credit. The debt collector hasn't provided proof that the alleged debt belongs to me. This is the 4th time this debt was sold after proving that this alleged debt isnt mine due to the companys insufficient proof and a copy of a printout bill isnt proof this is affecting my ability to get a new home. I don't know why I'm being treated like this.

Company Response:

State: FL

Zip: 32211

Submitted Via: Web

Date Sent: 2022-04-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5442320

Date Received: 2022-04-13

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: This company is trying to collect a debt for XXXX that Ive already paid directly TO XXXX XXXX XXXX. I have sent them proof of the settlement with XXXX countless times telling them to stop contacting me for this account. Hey they have been calling me, my workplace and my parents. Its absolutely relentless what this company is doing. I contacted XXXX XXXX and asked them to send me proof of the settlement which I then forwarded the proof to portfolio. In ALL of my letters I demand that they stop communicating with me via telephone and they do not stop!!! If this account is not removed I will be contacting an attorney for the many violations they have done.

Company Response:

State: PA

Zip: 19124

Submitted Via: Web

Date Sent: 2022-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5441356

Date Received: 2022-04-13

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: XX/XX/2022 Portfolio Recovery. ACCOUNT ENDING in XXXX - I have attached a letter from XXXX XXXX stating that the account that Portfolio Recovery purchased from XXXX XXXX was opened through fraud. I am not responsible for any balance that XXXX XXXX decided to open due to fraud. Portfolio Recovery contact the XXXX and XXXX and remove the account from my credit report. I have sent XXXX and XXXX a copy of the document XXXX XXXX sent me as well.

Company Response:

State: SC

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-04-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439771

Date Received: 2022-04-13

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/2022 I dispute this debt to Portfolio Recovery and also ask for debt validation. I also request to provide verification of the amount they said, I owe. They did not provide me with the original credit application as I ask. Portfolio Recovery respond back that they had completed our investigation of your dispute concerning this account. Portfolio Recovery never did a proper investigation, In accordance with Fair Credit Reporting everything has to be 100 % accurate on my credit report, how is that possible if the date open is inaccurate, last report date, date last active? They also violated the law because according to 15 U.S.C. 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions, I did not give anybody written instructions.

Company Response:

State: FL

Zip: 34208

Submitted Via: Web

Date Sent: 2022-06-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439760

Date Received: 2022-04-13

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/2022 I dispute this debt to Portfolio Recovery and also ask for debt validation. I also request to provide verification of the amount they said, I owe. They did not provide me with the original credit application as I ask. Portfolio Recovery respond back that they had completed our investigation of your dispute concerning this account. Portfolio Recovery never did a proper investigation, In accordance with Fair Credit Reporting everything has to be 100 % accurate on my credit report, how is that possible if the date open is inaccurate, last report date, date last active? They also violated the law because according to 15 U.S.C. 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions, I did not give anybody written instructions.

Company Response:

State: FL

Zip: 34208

Submitted Via: Web

Date Sent: 2022-04-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439116

Date Received: 2022-04-12

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Portfolio Recovery at XXXX XXXX XXXX. XXXX, VA XXXX has been sending me collection notices in the amount of {$690.00}. The collection has been reported as pasted due balance. I do not know this company. This company does not have a contact with my signature.

Company Response:

State: GA

Zip: 30281

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5439043

Date Received: 2022-04-12

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Received a settlement offer on a credit card account and sent payment XX/XX/2021. The money order was not accepted so it was to my understanding that the debt was not owed anymore. Portfolio Recovery checked my credit profile and said that they were now the owners of the debt after XX/XX/2021 after the payment was already made to XXXX XXXX ( the original debt buyer ) portfolio damaged my credit worthiness in relatiation to me stating that they didn't report on my credit profile prior to our conversation. This has done extreme damage to my ability to seek employment and other forms of credit. I would never imagine a business would be vindictive in a time where everyone is suffering due to the current situation we find ourselves in with covid 19 and a weak economy they see as a time to capitalize on misfortune.

Company Response:

State: LA

Zip: 70726

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5437971

Date Received: 2022-04-12

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Portfolio recovery is trying to collect a debt with innacurate information. the address for the XXXX XXXX they want is XXXX XXXX. I do not live there and never have. I reside at XXXX please delete immediately

Company Response:

State: PA

Zip: 19144

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5437877

Date Received: 2022-04-12

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This complaint is regarding account information below that has not been investigated and no information given. Its been over 2 months with no information given to me regarding these accounts. I have no knowledge of these companies and they shouldnt be reporting as I never gave permission for the reporting per Section 1681a -I sent correspondence to the Credit Bureaus regarding this. I was never notified in writing per 15 U.S.C 1692ag prior to accounts being on my credit report, within 5 days. Moreover, these accounts violate debt collections, abusive and unfair practices per section 1692f ( 1 ) adding additional amounts.

Company Response:

State: NY

Zip: 117XX

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5437610

Date Received: 2022-04-12

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either No information given regarding account. Violates federal 15 USC 1692gf and 15 USC Section 1681 ( i ). The bureaus have it reporting different pricing and multiple inaccuracies. I never authorized or given permission for this to be reporting. its been 2 months and no information given. No medical release to collect on this debt either

Company Response:

State: DE

Zip: 19805

Submitted Via: Web

Date Sent: 2022-04-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.