PORTFOLIO RECOVERY ASSOCIATES INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6379069

Date Received: 2022-12-30

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I've been disputing this account for over two years. This account is reporting wrong and misinformation. This agency has not validated any of this information in any shape or form. And this agency keeps reporting this wrong misinformation to credit bureaus without any written or signed authorization from me. I have never given this agency any written or signed authorization to report any information concerning me. This is not my account.

Company Response:

State: IN

Zip: 464XX

Submitted Via: Web

Date Sent: 2022-12-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6378073

Date Received: 2022-12-31

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: PORTFOLIO RECOVERY has violated my consumer rights under the Fair Debt Collection Practices Act ( FDCPA ) 15USC 1692 ( g ) b Validation of debts. PORTFOLIO RECOVERY failed to validate this alleged debt.

Company Response:

State: NY

Zip: 11234

Submitted Via: Web

Date Sent: 2022-12-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6376035

Date Received: 2022-12-29

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX {$2300.00} Shows this account was opened in XXXX of XXXX and that is incorrect this account is old and dated back to XXXX. The amount is also incorrect. I have disputed this with XXXX as well as XXXX XXXX and no action is being taken. This should no longer be on my credit account. I at one point got a response that information was correct I has submitted but was never removed from my credit report. Portfolio Recpvery XXXX XXXX XXXX {$460.00} This account also has in correct dates and is too old to be on my account I have filed several disputes with nothing being done nor even a response.

Company Response:

State: TX

Zip: 790XX

Submitted Via: Web

Date Sent: 2022-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6375555

Date Received: 2022-12-29

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX Re : Fraudulent Account Date : XX/XX/XXXX PORTFOLIO RECOVERY ASSOCIATES ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX VA XXXX To Whom It MaXXXX Concern, On XX/XX/XXXX, There was a collection account reported to credit bureau. This original credit account was opened in my name it is fraudulent and has never belonged to me. After multiple attempts to contact and dispute this account due to identity theft there has still been no resolution. Unfortunately, this has left me no choice but to file a complaint with with the Consumer Finance Protection Bureau. To resolve the problem, I would like to demand that this fraudulent account and collection be removed from my credit report as it is identity theft. I have disputed this account multiple times to no avail. Your company has been negligent in identifying this as identity theft. I look forward to your reply and a resolution to my problem. I will wait until XX/XX/XXXX before seeking help from a consumer protection agency or other assistance. Please contact me at the above address. Sincerely, XXXX XXXX

Company Response:

State: NY

Zip: 117XX

Submitted Via: Web

Date Sent: 2022-12-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6375310

Date Received: 2022-12-29

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: PORTFOLIO RECOVERY ASSOCIATES LLC lost in trial, case no : XXXX XXXX XXXX XXXX XXXX this case was tried on XX/XX/XXXX, they continue to contact and harass me for funds not owed. This is illegal and fraudulent and have not taken it off my credit. The case was tried in XXXX at the courthouse of XXXX and the case was dismissed, that the plaintiff is unable to and has not proven a contractual relationship between the plaintiff and defendant. Yet the plaintiff, aka PORTFOLIO Recovery is calling to obtain a collection I do not owe.

Company Response:

State: OH

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-12-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6370962

Date Received: 2022-12-28

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This letter is in response to your recent investigation concerning account : Portfolio XXXX. You are reporting date last active XX/XX/XXXX. XXXX is reporting different account number # XXXX and last active date XX/XX/XXXX. I would like to validate inaccuracy. If no validation Immediately remove account from my credit. Yet again, you failed to provide with a copy of any viable evidence, bearing my signature, showing the account is being reported accurately. As you should be aware that a printout of a bill or itemized document does not constitute verification. Your are reporting : inaccurate date of last activity inaccurate date of last updated late pay after account was closed a charge off listed as open duplicate accounts with different account types I am formally requesting to immediately DELETE this account for inaccuracy.

Company Response:

State: NJ

Zip: 07047

Submitted Via: Web

Date Sent: 2022-12-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6366207

Date Received: 2022-12-27

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I pulled my three ( 3 ) credit reports on XX/XX/XXXX and found a collection that is currently being reported by Portfolio Recovery Associates , LLC. I sent this company a letter dated XX/XX/XXXX seeking more information and " Validation '' of this alleged collections. The company responds via letter dated XX/XX/XXXX by sending me a one ( 1 ) page response informing me of when they purchased this debt, but no supporting information such as 1 ) First date of Delinquency 2 ) Sumary of Account Activity 3 ) Contractual Agreements How can you deny that the information you are suppose to investigate from an electronic file, be accurate, without providing the consumer the information that " you '' have reviewed? I sent them a second letter on XX/XX/XXXX, with the same request as I did in XX/XX/XXXX. They responded on XX/XX/XXXX likewise with no tangible or authenticated information for me to review and assess if this debt truly belongs to me. Instead, they refuse to invesitage and informed me that no further replies will occur. I do not have any information from them, only that they purchased a debt that is accurate to them. They have violated all of my consumer rights pursuant to 15 USC 1692g ( a ) ( 1-5 ) ( b )

Company Response:

State: TX

Zip: 77084

Submitted Via: Web

Date Sent: 2022-12-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6364929

Date Received: 2022-12-28

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted your employer

Consumer Complaint: I have been called by this company Portfolio Recovery at late ours and other family members homes. I also was served papers for a wage garnishment. I was ordered to pay XXXX a month. After learning that Florida has a statute of limitation of 5 years for debts. This debt is older than five years. At the time of court visit I was unaware of the 5 year statute of limitations. I also have a few other collections with them that are older than 5 years.

Company Response:

State: FL

Zip: 346XX

Submitted Via: Web

Date Sent: 2022-12-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6363297

Date Received: 2022-12-26

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: XXXX and portfolio trying to collect a debt. That over 10 years old. I need them to show me first 90 days late and the original year this started from

Company Response:

State: TX

Zip: 784XX

Submitted Via: Web

Date Sent: 2023-01-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6363223

Date Received: 2022-12-26

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: XXXX and portfolio is trying to collect a debt that 10 years. I need the original copy from XXXX from them saying when the debt which it start from what year is the debt started my 90 days pass do what year Next step attorney General because this is false information

Company Response:

State: TX

Zip: 784XX

Submitted Via: Web

Date Sent: 2022-12-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.