PORTFOLIO RECOVERY ASSOCIATES INC


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6489531

Date Received: 2023-01-27

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This letter is in response to a letter received by Portfolio Recovery Associates on XXXX XXXX, 2023. Apparently, XXXX XXXX has sold this account to them, a XXXX party interloper, and it is my belief this is a fraud. Since there is no signature on the documents they have sent me, who is accountable for this contract I am being offered? If they can state their claim & provide that contract I have with them whereas there is a wet ink signature from the Claimant & someone From the RESPONDENT, I would be happy to settle this alleged account. I requested VALIDATION and PROOF OF CLAIM made pursuant to the Fair Debt Collection Practices Act and Fair Credit Billing Act. XXXX respectfully requested that their offices provided XXXX with competent evidence as per the Declaration and Proof of Claim that I have any legal obligation to pay them the unsubstantiated alleged debt. Also, be informed that, for 3 years, their offices have been reporting non-validated information to the XXXX major XXXX XXXX, XXXX, XXXX and XXXX prior to validation and proof of claim of the alleged debt, which I also believes constitutes fraud under both Federal and California XXXX XXXX. And also has caused me significant financial harm and denial of credit. Due to this fact, these negative marks found on Claimant 's credit reports by their company and I retain the right to explore options regarding action against them in accordance with Violation of the Fair Credit Reporting Act as well as Violation of the Fair Debt Collection Practices Act, and United States Code TITLE XXXX, CHAPTER XXXX, Sec. XXXX. Portfolio Recovery Associates sent XXXX identical letters in response to previous CFPB complaints, XXXX on or about XX/XX/2023 and XXXX on XX/XX/2023, and not once did they provide Proof of Claim of the alleged debt. Therefore, the debt is considered to be invalid, and any documents that they sent me will be returned to them as refused for cause without dishonor upon proof of claim Their office never produced the required documentation in accordance with FTC guidelines and has taken actions which was and is detrimental to Claimants private commercial affairs and credit reports. These actions are a dishonor. Portfolio Recover Associates failed to provide VALIDATION and PROOF OF CLAIM.; made a false representation of the character of the referenced alleged debt and, made a false representation of the legal status of the referenced alleged debt.

Company Response:

State: CA

Zip: 93313

Submitted Via: Web

Date Sent: 2023-01-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6489185

Date Received: 2023-01-26

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: In 2019 I received a bill from the original creditor and I thought nothing of it so I paid like anyone who has credit should. A few months later, I realized that what I was paying, was not mines. I had no idea what I was paying for, there was no cash advance, no description of a purchase I made, so I stopped paying. Because of that, this creditor has damaged my credit score, put me through severe financial ruin because the drop in my credit score over this. And when I request proof from portfolio, they send me documents that do not explain what the charges are for. When I mailed portfolio a letter, requesting information to verify and validate the account. This is all that they send me. They do not send me the receipts like I requested they do not send me the description of what was even purchased. They failed to send me proper documentation of what any of this stuff means. Because all that they are sending me is A paper with a transaction date with XXXX fees, and the name of the purchases are regular and the other XXXX is payments for XXXX months and the other is payments for XXXX months as well with a total of {$500.00}. There is absolutely no description for what these charges are for and for what they even mean.

Company Response:

State: CA

Zip: 91791

Submitted Via: Web

Date Sent: 2023-01-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6488078

Date Received: 2023-01-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: To whom it may concern, Please note that I have made multiple attempts to work with Portfolio Recovery in removing the erroneous reporting on my credit report. Based on the reported information from XXXX, they stated they are the originators of this debt and that I owe it to them, which is not sure. I have previously requested proof and I have requested that this information be removed from my credit report. All of this attempts have failed to have this issue resolved The following are the dates that I attempted to dispute the reported information. XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX XXXX

Company Response:

State: MD

Zip: 20721

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6486733

Date Received: 2023-01-25

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: The following debt collection agency Portfolio Recovery Associates , LLC has sent out a notice regards to payment of over {$11000.00} from XXXX CREDIT CARD on partial account # XXXX I have no knowledge of this debt it is not mine the address on file is not affiliated with me in any way

Company Response:

State: GA

Zip: 30350

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6484186

Date Received: 2023-01-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: In XX/XX/XXXX I received correspondence from XXXX debt collection regarding a claim of debt from XXXX XXXX XXXX XXXX XXXX originating XX/XX/XXXX and involving a XXXX XXXX in an apartment in XXXX, KY. I disputed this by writing as I do not own or rent property in XXXX nor have I ever had XXXX XXXX. I elicited the help of local attorney XXXX XXXX and the problem seemed to be resolved. In XX/XX/XXXX, I received a bill from another debt collector, XXXX system which I again disputed. Since then I have received on average 5 calls per week from Portfolio Recovery another debt collector and they have attached a debt on my XXXX Credit report which I have also disputed. Portfolio Recovery has not sent anything by mail but the few messages they leave on my cellphone want me to go to their website Praway.com and put in my telephone # and social security #, which I will not do.

Company Response:

State: KY

Zip: 40601

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6484092

Date Received: 2023-01-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX PORTFOLIO RECOVERY ASSOCIATES LLC sent a debt collection of {$700.00} that was dated back XXXX from a XXXX XXXX and it was charged off XXXX. Im reporting this account as fraud because my brother has used my name in several attempts to receive credit cards for financial gain in my name. For I have no knowledge of this account and I'm also attaching a official document from his XXXX XXXX that he has been using my name with a FBI number that's listed on the document .and I have also re-enter a fraud alert with XXXX XXXX with this matter

Company Response:

State: NC

Zip: 28269

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6484068

Date Received: 2023-01-25

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I suddenly have two collection agencies reporting on my credit reports. Both of these agencies claim that accounts were opened in XX/XX/2022. I have never received any inquiries nor have I received any previous bills or correspondence. When I attempt to contact them theres only a recording that wants my Social Security number. I have reported this to the credit reporting agencies who have failed to rectify the situation. This is severely damaging my credit that I have worked very hard to regain.

Company Response:

State: NJ

Zip: 074XX

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6483736

Date Received: 2023-01-25

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Per certified mail tracking, It's been 2-3 months. No information was given. Accounts unknown. Ignored investigation. Violates 15 USC 1692efg and 1681a never authorized or given permission for accounts report. On Copy, XXXX, Attorney General, and FTC

Company Response:

State: VA

Zip: 23462

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6483656

Date Received: 2023-01-25

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I sent the credit Bureaus letter asking them to verify the debt on my report. They have sent back stating that everything is verified correctly. My credit report are still showing inaccuracies. 15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.

Company Response:

State: FL

Zip: 34207

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6483354

Date Received: 2023-01-25

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Calling my work phone from a debt that was charged off in XXXX. It is now XXXX. Repeatedly calling my cell phone and work phone from several local area codes

Company Response:

State: PA

Zip: 18702

Submitted Via: Web

Date Sent: 2023-01-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.