PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 6616068

Date Received: 2023-02-25

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: PORTFOLIO has failed to VALIDATE this debt they only send paper statements under FDCPA thats violating my rights as a consumer. They are also attempting to collect a debt that is past the statue of limitation. They have not provided me with the original contract bearing my wet signature. I have no contract with PORTFOLIO. I have the right to privacy. I never gave consent to report this account on my consumer report. This account needs to be removed/ deleted/ blocked from my consumer report. You told me to contact this company and I have done so. FDCPA 809b requires this to be deleted until they validate. I have requested validation and they have not produced it. Delete this now. Please produce the contract used to verify this account because I have none with them and the information you have is inaccurate. I have also filed and Identity theft report and this account is included. Its been over 4 business days and this account still hasnt been blocked under FCRA 605B 15 U.S.C. 1681c-2

Company Response:

State: CA

Zip: 90029

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6616013

Date Received: 2023-02-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This is not my debt. I have tried to get verification from them and they have not provided me with the information necessary to verify the debt. They are reporting this debt to my credit report and continue to communicate with me about collecting the debts. Specifically, they are being sneaky about identifying the date of the alleged debt. Specifically, they are not providing me with any information about when the debts was supposedly incurred.

Company Response:

State: ID

Zip: 83616

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6615934

Date Received: 2023-02-25

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: I, XXXX XXXX, consumer, have come to the understanding that Portfolio Recovery Associates is in violation of my rights to privacy ( see attachments )

Company Response:

State: GA

Zip: 30213

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6615829

Date Received: 2023-02-25

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This company is harassing me for a credit card debt which is not mine. I asked then to verify the debt, but they have not provided me with enough information and simply claim the " debt is owed. ''

Company Response:

State: ID

Zip: 83616

Submitted Via: Web

Date Sent: 2023-02-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6613964

Date Received: 2023-02-24

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: For sometime, I was a victim of domestic abuse by my now ex husband. During this tragic period of life I discovered that hed stolen my SS card and drivers license from my wallet. From that point the perpetrator applied for mortgage loan applications in my name as well as Credit card loans, in addition to filing income tax returns with out my consent. These incidents have been reported to the Federal Trade Commission, IRS, and all three Credit Bureau agencies. This individual has no respect for anything and will continue these vicious, illegal attacks until legal action has been taken against him.

Company Response:

State: TX

Zip: 75181

Submitted Via: Web

Date Sent: 2023-02-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6613938

Date Received: 2023-02-24

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Portfolio recovery trying to collect on behalf of XXXX XXXX for a higher amount of {$3500.00} when the judgement clearly states {$3300.00} at 0 % interest. This is a clear violation of the FCRA and they are reporting inaccurate amount to the the credit bureaus.

Company Response:

State: TN

Zip: 370XX

Submitted Via: Web

Date Sent: 2023-02-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6612552

Date Received: 2023-02-24

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: Portfolio recovery associates have an account under my information but the account was being paid for by someone else. The information they sent me have 3 different transactions to the account paying half the account off.Ive disputed it with them before and recently sent a letter with no response from them that was delivered XX/XX/XXXX and its now XX/XX/XXXX. Before that sent a letter XX/XX/XXXX that was delivered XX/XX/XXXX. Nothing has been done to rectify the situation.

Company Response:

State: MD

Zip: 20785

Submitted Via: Web

Date Sent: 2023-02-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6611926

Date Received: 2023-02-24

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I recently pulled my credit report, on XXXX XXXX and I noticed some errors on my account that was totally inaccurate. I then sent dispute letters to all three credit bureaus. XXXX, XXXX and XXXX on XXXX XXXX and every 30 days up until present XXXX. I asked all three bureaus motioned to please verify and validate the accounts in question and they sent them back as verified. I know they have not done the verification process because the errors still remain on my credit report. There are 2 collection accounts reporting as OPEN and LATE 120 DAYS but it's a COLLECTION account This is a violation of ( 15 ) U.S. code 168i ( 5 ) please assist in this matter. There are other accounts in violation as well. Can someone please assist me with this matter Thank you.

Company Response:

State: PA

Zip: 15235

Submitted Via: Web

Date Sent: 2023-02-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6611489

Date Received: 2023-02-24

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: On XX/XX/XXXX, PORTFOLIO RECOVERY ASSOCIATES repossessed XXXX XXXX XXXX auto from XXXX State that has been paid off XXXX XXXX XXXX prior to shipping to the State of XXXX in XXXX in a private parking space in a confidential address. XXXX XXXX reports lawsuit with XXXX State Multistate Lawsuit with XXXX XXXX. XXXX XXXX notes sold the Auto loan in XX/XX/XXXX to PORTFOLIO RECOVERY ASSOCIATES. XXXX State ETitle DMV held a lien due to contested unpaid child support to a XXXX XXXX XXXX ( Paid off the title ). I responded by email to PORTFOLIO RECOVERY ASSOCIATES employee that the XXXX XXXX XXXX is paid off and must be released. I sent a copy of Paid debt from the XXXX Multistate Auto Settlement with XXXX XXXX XXXX On XX/XX/XXXX, PORTFOLIO RECOVERY ASSOCIATES.served certified mail forwarded from the previous address XXXX XXXXXXXX XXXX to address new address to serve a lawsuit. I was served again by forwarded certified mail that my paid-off XXXX XXXX XXXX repossessed by PORTFOLIO RECOVERY ASSOCIATES was auctioned off and that there was {$38000.00} debt from the original auto debt paid off {$18000.00}, which is triple the debt for an auto loan that is paid off. XXXX reports debt as paid off Charged off settled.

Company Response:

State: HI

Zip: 967XX

Submitted Via: Web

Date Sent: 2023-03-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6609648

Date Received: 2023-02-23

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: This account is has been showing on my consumer credit reports as a charge-off for 7 years plus. Ive been trying to dispute this issue for 2 years now. It is illegal to furnish income on a consumer report. A charge-off, according to the IRS, is income and you must file a 1099-C. They can't charge it off then report it to IRS. Furthermore, ( XXXX XXXX ) is committing tax fraud. As it stands, I have not received a copy of this form. My rights as a consumer are protected under Chapter 41 Title 15 USC 1601 highlights the consumer 's informed use of credit. At the time that I entered this consumer credit transaction, I was uninformed and I did not understand as the information was not clear and conspicuous. The agreement is null and void due to my lack of understanding because of your corporations unfair, deceptive, and misleadingpractices.

Company Response:

State: MD

Zip: 21117

Submitted Via: Web

Date Sent: 2023-02-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.