PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 6874746

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: i dont have dates because its been going on for years. portfolio recovery specialists and other companies i dont even know of constantly harass me and make threats to me saying i could suffer legal consequences if i dont pay or make arrangements and that my credit will be affected. they leave voicemails and send letters

Company Response:

State: TN

Zip: 37087

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874718

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: I have contacted XXXX about I've called the company to tell them to quit calling so everyday and sending letters every week

Company Response:

State: IN

Zip: 474XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874711

Date Received: 2023-04-23

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have been calling to settle the debt. When I ask to settle the give me XXXX off. I say no .. give them a figure. They pretend to put me on hold .. come back with not the figure I asked. I owe XXXX and I asked for XXXX and I would pay it off. Its all pretend. They get a kick back on the collection .. why not give me a opportunity to settle

Company Response:

State: OH

Zip: 45242

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874705

Date Received: 2023-04-23

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: I have been contacted numerous times within the past 2 years by XXXX XXXX XXXX stating to be the XXXX Sheriffs Office threatening to serve me documents at my place of employment. I have asked several times to verify the debt because it is not mine. They refused to do so and continue to threaten and harass me.

Company Response:

State: LA

Zip: 71301

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874703

Date Received: 2023-04-23

Issue: Confusing or missing disclosures

Subissue:

Consumer Complaint: I was going through them to help me fox my credit debt. But they were charging fees and ended up not paying my debts on time and then I had late fees ot was alot when I would pay them the lump sum every month and still showing bad debt anyway. My credit score got worse by not everything being paid when it was suppsor to consolidated. I do not have the account no more because I had to file bankruptcy because it was to much to handle to pay them and they were not paying on all my debts.

Company Response:

State: TN

Zip: 37122

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874689

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Portfolio Recovery Associates tried to sue me for a debt they couldnt prove they say I owed. They froze my assets, made me miss payments on my bills and unable to take money out the bank. They sued me and had me go to court for something they couldnt provide proof. I also was getting constant harassing calls and letters after I told them not to contact me.

Company Response:

State: NY

Zip: 125XX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874688

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I get phone calls from portfolio recovery numerous times a day

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874685

Date Received: 2023-04-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I receive calls from PRA several times a day every single day 7 days a week. They took legal action but still call me every day. I filed a dispute and never received results from them. They call and pretend to me lawyers and threaten me with all kinds of things. Very unprofessional

Company Response:

State: IL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874676

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: It's all through the Portfolio company. my debts were canceled by the original creditor, but Im still getting notifications that I owe they took me to court and it was dismissed. I provided the company with all those information but Im still getting harassment and threat to pay the debt that a little longer oh, and Ive been forgiven to pay.

Company Response:

State: NY

Zip: 13045

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6874642

Date Received: 2023-04-23

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Portfolio Recovery calls everyday. Calls my family. Debt that's 6 years old or more. Cussing at me. Threatened me with jail time, or to send sheriff department to my house. Judgement supposedly against me in excess of thousands of dollars aside from the debt itself.

Company Response:

State: TX

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-04-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.