PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7049645

Date Received: 2023-05-31

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: While looking at my credit report i have notice inconsistencies with the information all three credit bureaus have. As you know, this is NOT allowed under my rights and also a clear indication that this information was Not properly verified upon you receiving it. XXXX XXXX XXXX has a BALANCE DEBT OF XXXX while XXXX XXXX HAS A TOTAL DEBT BALANCE OF XXXX. I need help!!!!!! MY CREDIT REPORT ON ALL XXXX CREDIT BUREAUS ARE NOT CORRECT THERE ARE COLLECTION ON XXXX, XXXX and XXXX THAT ARE NOT MINE AND ARE INCORRECT AND DIFFERENT. THIS IS NOT POSSIBLE AND BECAUSE OF THIS INCONSISTENCY, PLEASE DELETE THE FOLLOWING ACCOUNT FROM MY CREDIT PROFILE IMMEDIATELY. ACCORDING TO THE 15 USC 1681 LAW, THERE SHOULD NOT BE ANY DAMAGE ON MY REPORT IS A DEFAMATION TO MY CHARACTER.

Company Response:

State: FL

Zip: 33165

Submitted Via: Web

Date Sent: 2023-05-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7049532

Date Received: 2023-05-31

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX. XXXX, TX XXXX XXXX You are in Direct Violation of The Fair Credit Reporting Act ( Account Name : XXXX XXXX, Account Number : XXXX ), Has violated several of my rights. 15 U.S.C 1681 section 602 A. Clearly states that I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish account without my written consent. 15 U.S.C. 1666B : A Creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose. Remove these late payments and update this account immediately as you are in direction violation of several laws under The Fair Credit Reporting Act

Company Response:

State: TX

Zip: 75165

Submitted Via: Web

Date Sent: 2023-05-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7049210

Date Received: 2023-05-30

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: After my first class action lawsuits I filled out with CFPB. Sent paperwork that does not have the original signed copy I asked for they sent paperwork that Don't have my signature and the paperwork they sent has stuffed whited out and they only sent 2 of 3 items that is reported on my credit report. This is becoming and inconvenience to me and my credit I been dealing with this over a year so it needs to be removed off my credit report all 3 items and not added back I have sent certified copy 's and they are not doing what I have requested so now I am requesting money for the amount I paid for certified copy 's sent and my time dealing with portfolio recovery who has not done what was asked they are not the original owner of the accounts and they brought the accounts 3 party so no I don't owe them and I wanted off my credit report it is hurting me buy a home They are saying now that Portfolio Recovery Associates LLC now owns my account which this has been changed and now has started a new date on my credit report but been dealing with this for over a year all keep doing is selling this account over and over I am XXXX I can't get this taken care of

Company Response:

State: OH

Zip: 44903

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7048338

Date Received: 2023-05-30

Issue: Took or threatened to take negative or legal action

Subissue: Sued you in a state where you do not live or did not sign for the debt

Consumer Complaint: Portfolio Recovery Associates. I my ex wife open up a credit card ( XXXX XXXX ) around XXXX and because of the divorce she decided not to pay and the debt and it was left with me. Over the years and currently the debt has been reporting negative to credit bureaus on my credit file and XXXX also been threatening to sue me in a state that the debt was not established. When the debt became closer to being off my credit file because its been 7 years since opened, XXXX changed the date open from XXXX to XXXX. They also sent falsified monthly statements to me when ask to verify the account.

Company Response:

State: TX

Zip: 75034

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7048119

Date Received: 2023-05-30

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I had a debt which was collected by Portfolio, settled thru XXXX XXXX XXXX, Never sent the paperwork with finalization after saying will do. I was sent a notice of dismissal. Their statements back in 2019 werent in order Anyway happy it was settled! This was due to helping my ex spouse in XXXX XXXX XXXX but due to economy in XXXX we suffered. loss of business, jobs in XXXX. Again unemployed. My complaint is this.co. Is daily harassing still. It seems robo calling by others with its name sometimes. I have listed all these # s on Do not. call website. Also when working the employers send these calls. Today I had a Call from XXXX XXXXXXXX from portfolio asking to call PRA group. No content! Constant harassment. In with employers and other connections and with XXXX.Also my phone is hacked. Calls on debts with stature of limitations, and seems operating with employers or connection who and gaining commissions perhaps! Operates with XXXX which never corrected report for a year and I am just about to check to see whether they have now done. ( with wrong spelling of names silly mistakes! It took them a year and still not sure it is done. In between suffered with high interest rates which we will have to make a separate claim as this is how they operate with car dealers

Company Response:

State: NV

Zip: 89119

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7047754

Date Received: 2023-05-30

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: To whom may concern, I fi rst thought that a wasnt being approved for any credit card when I wanted to start my credit journey because I was stillyoung. But when a start the process of buying a house with my husband i found out throught my credit report that I was being charged withaccounts that were not mine. The collections agencies have been calling non stop and threatening me to take legal action on something I have not done.

Company Response:

State: PR

Zip: 00751

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7047082

Date Received: 2023-05-30

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Subject : Disputing Information in Credit Report I am writing to dispute the following information that your company supplied to XXXX. I have circled the items I dispute on the attached copy of my credit report ( s ). This item : 1 ) Portfolio Recovery Associates , LLC ( XXXX XXXX XXXX, XXXX, VA XXXX ) Original Merchant : XXXX XXXX XXXX XXXX XXXX. Account # ( XXXX ) Reference # ( XXXX ) 2 ) Portfolio Recovery Associates , LLC ( XXXX XXXX XXXX, XXXX, VA XXXX ) Original Merchant : XXXX XXXX Account # ( XXXX ) Reference # ( XXXX ) is inaccurate because [ I have never owed Portfolio recovery associates , LLC nor have I ever entered any legally binding contracts with them, The Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq.governs access to consumer credit report records and promotes accuracy, fairness, and the privacy of personal information assembled by Credit Reporting Agencies ( CRAs ). I am requesting that [ Portfolio recovery associates , LLC ] have the item removed immediately. Enclosed are copies of [ my credit report ] supporting my request. Please reinvestigate this matter and contact the nationwide credit bureaus to have them delete the disputed item ( s ) as soon as possible.

Company Response:

State: FL

Zip: 33186

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7046955

Date Received: 2023-05-30

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have circled the items I dispute on the attached copy of my credit report ( s ). This item : 1 ) Portfolio Recovery Associates , LLC ( XXXX XXXX XXXX, XXXX, VA XXXX ) Original Merchant : XXXX XXXX XXXX XXXX XXXX. Account # ( XXXX ) Reference # ( XXXX ) 2 ) Portfolio Recovery Associates , XXXX ( XXXX XXXX XXXX, XXXX, VA XXXX ) Original Merchant : XXXX XXXX Account # ( XXXX ) Reference # ( XXXX ) is inaccurate because [ I have never owed Portfolio recovery associates , LLC nor have I ever entered any legally binding contracts with them, The Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. governs access to consumer credit report records and promotes accuracy, fairness, and the privacy of personal information assembled by Credit Reporting Agencies ( CRAs ). I am requesting that [ Portfolio recovery associates , LLC ] have the item removed immediately. Enclosed are copies of [ my credit report ] supporting my request. Please reinvestigate this matter and contact the nationwide credit bureaus to have them delete the disputed item ( s ) as soon as possible.

Company Response:

State: FL

Zip: 33186

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7044441

Date Received: 2023-05-30

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Original Creditor : XXXX Dear Sir or Madam : I am the victim of identity theft. I recently learned that someone used my personal information to open an account and make purchases with XXXX. This debt is not mine. In accordance with the Fair Debt Collection Practices Act, I request that you stop collection proceedings against me and cease communications with me about this debt, except to comply with section 615 ( g ) ( 2 ) of the Fair Credit Reporting Act ( FCRA ), as described below. I further request, pursuant to section 615 ( g ) ( 1 ) of the FCRA, that you notify XXXX that the debt is the result of identity theft. I Never opened a credit card with XXXX, and never will. My personal information was used to obtain credit in my name, which I am not responsible for. An identity theft report will be included. Also a police report is in the process of being filed in regards to this matter. Enclosed is a copy of the Notice to Furnishers of Information issued by the Federal Trade Commission, which details your responsibilities under the FCRA as an information furnisher to credit reporting agencies. The Notice also specifies your responsibilities when a credit reporting agency notifies you under section 605B of the FCRA that information you provided to it may be the result of identity theft. Section 615 ( g ) ( 2 ) of the FCRA requires debt collectors to provide identity theft victims with documentation about an account if the victim asks for it. Please provide me with the following documents related to this account : 1. Application records or screen prints of Internet/phone applications 2. Statements or invoices 3. Payment/charge slips 4. Investigators summary 5. Delivery addresses 6. All records of phone numbers used to activate or access the account 7. Signatures on applications and accounts 8. Any other documents or records associated with the account Please send me a letter detailing the actions you have taken to : 1. notify the original creditor that the debt is the result of identity theft ; 2. stop collection proceedings against me ; 3. cease reporting this information to the credit reporting agencies ; 4. provide me with the information I am requesting ; and XXXX take all actions required of you as a furnisher of information to credit reporting agencies. Thank you for your cooperation. Sincerely, XXXX XXXX XXXX XXXX XXXX : I have attached to following documents FCRA 615 ( g ) ( 2 ) FTC Notice to Furnishers of Information FTC Identity Theft Report Police Report ( Pending Deputy Signature )

Company Response:

State: FL

Zip: 32818

Submitted Via: Web

Date Sent: 2023-05-30

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7042576

Date Received: 2023-05-29

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: PORTFOLIO REVOVER ASSOC IS reporting XXXX collections accounts on my credit report. Each account shows an account open date for XX/XX/2019. No date of delinquency. Pursuant to Section 623 ( a ) ( 5 ) of the FCRA, a consumer account that has been placed for collections or written off must report the actual month and year the account first became delinquent. I have never received any notice of this collection. I have not entered into any contract with Portfolio Recovery Assoc. I requested from PORTFOLIO REVOVERY ASSOC the following in order to validate the legality of this debt. 1. Authenticated Contract - Contract between consumer and original creditor, including terms and conditions of contract. 2. Proof of Title to debt 3. Proof of Assignment 4. Proof of debtors failure to pay alleged debt 5. Accounting ( a breakdown of what the debt consists of ) I hereby invoke my right to request the above under the following : UCC 9-406, 810 ILCS 5/9-406 UCC 9-210 8b of the Collection Agency Act, 225 ILCS 425/8b 623 ( a ) ( 5 ) of the FCRA

Company Response:

State: TX

Zip: 77433

Submitted Via: Web

Date Sent: 2023-05-29

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.