PAYPAL HOLDINGS, INC


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"Products" offered by PAYPAL HOLDINGS, INC with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card -
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Other mortgage
Other financial service - Check cashing
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift card
Prepaid card - Gift or merchant card
Prepaid card - Mobile wallet
Prepaid card - Other special purpose card
Prepaid card - Payroll card

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Complaint ID: 6916102

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear Sir/Madam, I am writing to you today regarding the permanent limitation of my PayPal account with the email address XXXX. I am deeply concerned about this decision as I believe that it was made in error and that I have not violated any PayPal policies. First and foremost, I want to emphasize that I have always acted in compliance with PayPal 's terms of service and have never engaged in any activities that could be considered fraudulent or abusive. Therefore, I believe that the limitation of my account is unjustified. I respectfully request that PayPal re-investigate my case and restore my account if possible. I would be happy to provide any additional information or documentation that may be required to resolve this issue. I am confident that a thorough review of my account activity will show that I have always acted in good faith and with the best interests of PayPal and its users in mind. I understand that PayPal has a duty to protect its platform and users from fraudulent activities, and I fully support these efforts. However, I believe that in this instance, my account was unjustly limited, and I am seeking a fair and impartial review of my case. Thank you for your attention to this matter, and I hope to hear from you soon regarding the outcome of the review. Sincerely, [ XXXX XXXX ]

Company Response:

State: OR

Zip: 97501

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6916064

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Customer Support, I am writing to you to express my dissatisfaction with the permanent limitation that was placed on my PayPal account. I believe that this action was taken by mistake, and I would like to request that you re-investigate my case and consider restoring my account. I want to emphasize that I have not violated any PayPal policy or engaged in any fraudulent activities. Therefore, I am deeply perplexed by the permanent limitation that was imposed on my account. I have been a loyal PayPal user for many years, and I have always been committed to following your policies and guidelines. I understand that PayPal has strict rules and regulations to ensure the safety and security of its users, and I appreciate the efforts you make to prevent fraud and protect your customers. However, I believe that in my case, there has been a misunderstanding or an error, and I respectfully request that you reconsider your decision. In light of the above, I am requesting that you re-examine my account and provide me with an explanation of the basis for this limitation. I am confident that, upon further review, you will find that my account has been unfairly restricted, and I would like to ask you to restore my account if possible. I would appreciate it if you could respond to this email and let me know if there is any additional information that I can provide to support my case. The email address on my PayPal account is XXXX. Thank you for your time and attention to this matter. Sincerely, [ XXXX XXXX XXXX

Company Response:

State: NV

Zip: 89104

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6915940

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal XXXX XXXX, I am writing this complaint to appeal the permanent limitation that was placed on my PayPal account ( email address : XXXX ). I believe that this limitation was placed by mistake, and I would like to request that PayPal re-investigate my case and consider restoring my account if possible. Firstly, I want to emphasize that I have not violated any PayPal policies. I have always used my account in accordance with PayPal 's terms and conditions. I have never engaged in any fraudulent activity, nor have I conducted any transactions that could be considered suspicious or unlawful. Despite my compliance with PayPal policies, my account was permanently limited, which has caused me significant inconvenience and financial loss. I strongly believe that this limitation was a mistake, and I am eager to have PayPal re-examine my case to rectify this error. I would like to request that PayPal reconsider my account status and restore it to full functionality. I understand that PayPal has a duty to protect its users, and I fully support this goal. However, I believe that my account was unjustly restricted, and I am willing to cooperate fully with PayPal 's investigation to resolve this issue. In conclusion, I respectfully request that PayPal re-evaluate my account and take the necessary steps to restore my account to full functionality. I appreciate your attention to this matter and look forward to hearing from you soon. Sincerely, [ XXXX XXXX ]

Company Response:

State: MO

Zip: 65802

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6915825

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal, I am writing to appeal the permanent limitation placed on my PayPal account with the email address XXXX. I strongly believe that this limitation was a mistake, and I would like to request that PayPal re-investigate my case and restore my account if possible. Firstly, I would like to emphasize that I have not violated any PayPal policy. I have always followed PayPal 's terms and conditions and have conducted all my transactions in a lawful and ethical manner. Therefore, I believe that this limitation is unjust and should be lifted. Furthermore, I believe that the limitation was placed on my account in error. I have not engaged in any suspicious or fraudulent activities, nor have I received any notification from PayPal regarding any unusual account behavior. I am confident that if PayPal re-examines my account activity, they will find that there is no basis for the limitation. I would like to take this opportunity to request that PayPal review my case and restore my account as soon as possible. I value my account and the services that PayPal provides, and I would like to continue using them without any interruptions. In conclusion, I respectfully request that PayPal re-investigate my account activity and consider lifting the limitation on my account. I appreciate your attention to this matter and thank you for your time and consideration. Sincerely, [ XXXX XXXX ]

Company Response:

State: KY

Zip: 42101

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6915731

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Support Team, I am writing to submit a complaint regarding the permanent limitation that was recently placed on my PayPal account, linked to the email address XXXX. I believe that this limitation has been placed by mistake, and I would like to request that PayPal re-investigate my case and restore my account, if possible. Firstly, I would like to clarify that I have not violated any PayPal policies. As a responsible PayPal user, I have always followed the guidelines provided by PayPal and have not engaged in any activities that are deemed inappropriate or illegal. Therefore, I believe that the permanent limitation on my account is unwarranted. Secondly, I strongly believe that this limitation is a result of an error on PayPal 's part. I have reviewed my account history and have found no instances that could have warranted such an action. Therefore, I request PayPal to re-examine my account and investigate any possible errors or discrepancies that may have led to this decision. Finally, I request that PayPal restore my account to its original status as soon as possible. I have always relied on PayPal for my financial transactions and the sudden limitation has caused significant inconvenience to me. I would be grateful if PayPal could expedite the re-investigation process and restore my account as soon as possible. Thank you for taking the time to consider my request. I look forward to hearing back from PayPal soon. Sincerely, [ XXXX XXXX ]

Company Response:

State: NV

Zip: 89101

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6915659

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal, I am writing to submit a complaint regarding the permanent limitation of my PayPal account with the email address XXXX. I believe that this limitation has been placed by mistake and that I have not violated any of PayPal 's policies. Firstly, I would like to stress that I have always adhered to PayPal 's policies and regulations. Therefore, I am confident that no infringement has been committed on my part that justifies the limitation of my account. The sudden and unexpected limitation of my account has caused me significant inconvenience and financial losses. I respectfully request that you re-examine my case with a view to lifting the account limitation. I believe that there may have been a misunderstanding or miscommunication that led to the limitation of my account. As such, I would appreciate a thorough investigation of my account to ascertain that I have not violated any of PayPal 's policies. I would like to highlight that my PayPal account is essential for my daily transactions and online activities. The limitations on my account have caused me undue hardship and have severely affected my business operations. Therefore, I would like to kindly ask PayPal to reconsider and reinvestigate my case as soon as possible. I am hopeful that upon further review, you will find that the limitation placed on my account was unwarranted and that my account will be restored. Thank you for your time and understanding. Sincerely, [ XXXX XXXX ]

Company Response:

State: MN

Zip: 55411

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6915601

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Team, I am writing this letter to submit a formal complaint regarding the permanent limitation placed on my PayPal account. I believe that the limitation was placed in error, and I would like to appeal the decision. Firstly, I want to make it clear that I have not violated any PayPal policies. I have always complied with PayPal 's terms and conditions, and I have used my account solely for legitimate purposes. Therefore, I strongly believe that the limitation was placed by mistake. Secondly, I would like to request that PayPal re-investigate my case thoroughly. I believe that if PayPal conducts a comprehensive investigation, they will find that there is no basis for the permanent limitation on my account. I am confident that PayPal will find that my account activity was legitimate and lawful. Lastly, I kindly request that PayPal restore my account if the investigation finds that the limitation was indeed placed in error. I have been a loyal PayPal customer for several years, and the permanent limitation has caused me a great deal of inconvenience and financial loss. I believe that restoring my account is the right thing to do, and I hope that PayPal will take this into consideration. In conclusion, I respectfully request that PayPal re-examines my case and lifts the permanent limitation on my account. If you require any additional information from me, please do not hesitate to contact me at the email address associated with my account : XXXX. I appreciate your time and attention to this matter. Thank you for your understanding. Sincerely, [ XXXX XXXX XXXX

Company Response:

State: IL

Zip: 61832

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6915550

Date Received: 2023-05-01

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Dear PayPal Team, I am writing to appeal the permanent limitation placed on my PayPal account with the email address XXXX. I strongly believe that this limitation was placed on my account by mistake, and I respectfully request that you re-investigate my case and restore my account if possible. I would like to emphasize that I have not violated any PayPal policies. I have always complied with PayPal 's terms and conditions, and I have never engaged in any activities that could be considered fraudulent or suspicious. Therefore, I believe that the limitation placed on my account was unjustified and should be lifted. I understand that PayPal takes security very seriously, and I appreciate the efforts made to protect its users. However, I strongly believe that my account was flagged in error, and I would like to provide any necessary information to help resolve this matter. I kindly ask that you conduct a thorough investigation of my account and the activities associated with it. I am confident that this investigation will demonstrate that I have done nothing wrong, and that my account should be reinstated. In conclusion, I urge you to reconsider your decision to permanently limit my PayPal account. I would greatly appreciate the opportunity to continue using PayPal, and I am committed to complying with all of PayPal 's policies and procedures in the future. Thank you for your time and consideration. Sincerely, [ XXXX XXXX ]

Company Response:

State: MI

Zip: 487XX

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6914644

Date Received: 2023-05-01

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: I made the money transferred for {$290.00} and they won't transfer the money or refunded back into my account

Company Response:

State: VA

Zip: 23224

Submitted Via: Web

Date Sent: 2023-05-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6913424

Date Received: 2023-05-02

Issue: Fraud or scam

Subissue:

Consumer Complaint: I was deceived into sending {$1700.00} using Venmo, across 4 separate transactions. The transactions were : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX} This service allowed a scammer to setup the ability to receive funds. I can not get them back, I attempted to dispute but Venmo said I am not able to dispute.

Company Response:

State: CO

Zip: 80123

Submitted Via: Web

Date Sent: 2023-05-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.