ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 5172145

Date Received: 2022-02-01

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have been disputing this collection account with XXXX and directly with Midland Credit management for some time. Midland Credit Management intentionally misrepresented information in an effort to harass and inhibit my rights as a consumer by negatively impacting my credit score. To date Midland Credit Management has never provided me with any documentation confirming an account with an alleged last statement date, charge-off date, last payment date, a transaction date, or a judgment date on XX/XX/2020. Per XXXX2 CFR Section 1006.34 ( b ) ( 3 ) Midland Credit Management has violated my consumer rights by reporting a reference date XX/XX/2020 which is outside of compliance parameters of XXXX Section 1006.34 ( b ) ( 3 ). Further FCRA 623 ( a ) ( 5 ) ( A ) requires that the reference date is the month and year the account first becomes delinquent, not when the creditor places the account for collections, charges the account to profit or loss, or takes a similar action. Midland Credit Management is operating outside of FCRA compliance and negatively infringing on my ability to act as a consumer.

Company Response:

State: PA

Zip: 190XX

Submitted Via: Web

Date Sent: 2022-02-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5170162

Date Received: 2022-01-31

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Received call looking for relative who I assume owes the debt. As I am not responsible or otherwise connected to said debt, I would prefer not to be involved with its collection.

Company Response:

State: CA

Zip: 90035

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5170150

Date Received: 2022-01-31

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Midland Credit Management placed one collection account on my credit report without any prior written communication about this at all. It seems Midland Credit Management purchased this account ( XXXX ) from another creditor in the amount of {$620.00}. I request that you please verify the following... 1. Full original account number. 2. Date original account was opened. 3. Any written agreements between myself and the original creditor stating that this debt is owed. 4. Full account summary on how the charges added up to {$620.00}. 5. Date of first delinquency. If Midland Credit Management is unable to provide the above identifying account information, this information must be deleted from all CRAs. Midland Credit Management also failed to follow FDCPA by not sending a letter giving the consumer time to dispute or validate the alleged debt within the allowed XXXX time frame that is allowed by federal law.

Company Response:

State: VA

Zip: 24151

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5169301

Date Received: 2022-02-01

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Midland Credit Management is a company, that I have never done business with, but allegedly purchased old debt which is beyond the statute of limitations. I received a call from Midland Credit Management in XXXX, XXXX, I refused to speak to the representative and disconnected the call. On XX/XX/2021, I contacted Midland Credit to obtain their fax number to submit a cease and desist letter without discussing anything pertaining to any accounts. I received a letter dated XX/XX/2021, stating that they have opened an investigation regarding your recent dispute. However, I have never disputed, or requested an investigation. I believe that this is an act of fraud, and harassment as I sent this company a cease and desist for all forms of communication.

Company Response:

State: LA

Zip: 70461

Submitted Via: Web

Date Sent: 2022-02-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5168447

Date Received: 2022-01-31

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: As soon as i missed one payment from XXXXXXXX XXXX they started calling me and harassing me. They will call every single day 3-6 times a day. I have blocked so many numbers. It either comes up as XXXXXXXX XXXX Or Midland Credit or they will use a local number thinking ill answer. I have blocked a ton of their numbers they still find a way to harass me. I have answered telling them to stop calling me and leave me alone they hung up and still call. They will not leave me alone. This is absurd i have way more documents showing how often they call. Its ridiculous. There is no reason to call someone so much.

Company Response:

State: CA

Zip: 95219

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5168321

Date Received: 2022-01-31

Issue: Problem when making payments

Subissue: Problem during payment process

Consumer Complaint: My name is XXXX XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports and time has already passed but up until now, I havent heard any kind of response from XXXX and XXXX credit bureaus which made me decide to seek assistance from you. They have shown negligence and an act of refusal of complying with my request regarding MIDLAND FUND ( Original Creditor : XXXX XXXX XXXX XXXX ) with the account number XXXX. I know for a fact that they are to comply with the Fair Credit Reporting Act law, to provide proof, documents, and give definite and accurate responses, within the given statutory time. I've already reached out to both the Bureaus and collection agency. However, they failed to do so, they are obliged to remove this item which is erroneous and unverified. Their unfavorable and unacceptable actions have been hurting my credit scores immensely. Please investigate and remove this MIDLAND FUND ( Original Creditor : XXXX XXXX XXXX XXXX ) from my account. This is causing my scores to drop.

Company Response:

State: MI

Zip: 48237

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5168129

Date Received: 2022-01-31

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: someone opened a fraudulent credit card in my name in 2020 now have a balance of {$560.00}. THIS WAS DISUTED WITH THE BANK AND TAKEN OFF MY CREDIT REPORT BUT NOW IT WAS RESOLD TO A COLLECTION COMPANY AND IS NOW ON MY CREDIT REPORT. NEVER HEARD OF THIS CARD OR BANK

Company Response:

State: NY

Zip: 11223

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5166285

Date Received: 2022-01-31

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: To Whom It May Concern : I've been trying to fix an issue with XXXX, XXXX, and XXXX about Midland Credit Management. They all have been using stall tactics. They simply ignore and do not reply to my request. Please help me fix the matter. Thank you. Best regards, XXXX XXXX

Company Response:

State: FL

Zip: 33161

Submitted Via: Web

Date Sent: 2022-02-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5165296

Date Received: 2022-01-31

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Midland funding was collected a debt of {$2200.00} on account number XXXX. They collected this full amount through wage assignment receiving with the final installment on XX/XX/2021. They have not corrected the outstanding amount and it is negatively impacting my credit scores. I have disputed this amount but the responded that the full balance is still owed.

Company Response:

State: IL

Zip: 60446

Submitted Via: Web

Date Sent: 2022-01-31

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5164541

Date Received: 2022-01-29

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I received an email at my place of employment from XXXX stating I owed over XXXX dollars for a credit card from 2006. I do not owe anything. This debt was paid through a debt consolidation company over 15 years ago!!

Company Response:

State: FL

Zip: 33993

Submitted Via: Web

Date Sent: 2022-01-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.