LEXISNEXIS


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"Products" offered by LEXISNEXIS with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Government benefit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage debt
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfers - Domestic (US) money transfer
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Other type of mortgage
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6179622

Date Received: 2022-11-09

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I received a letter from LexisNexis Risk Solutions, dated XXXX, about my credit report. The letter stated " [ 1 ] report ( s ) of negative information added to your file. '' I was shocked and concerned because my credit is very good. However, I know identity theft can and does occur. I called them to ask about this and spoke with a woman called XXXX. She wanted me to verify my identity in order to provide a report detailing this negative information. So after asking as many questions as I could to verify who they were and what this information was, " XXXX '' told me that XXXX made " eight hard inquiries '' from XXXX to open new credit. I provided my name, address, birthdate, SSN, etc. to verify my identity. While XXXX put me on hold to open an investigation and dispute, '' I checked XXXX and XXXX According to these sources, my credit is fine and there were no hard inquiries. When XXXX '' came back on the line and I told her this, she had no answers or explanations. She just insisted that they would open the investigation. She was in a hurry to get off of the phone after this. When she hung up, I XXXX the company again and learned that the XXXX gives them a D-. I called the XXXX and they advised me what to do to address identity theft and fraud.

Company Response:

State: CO

Zip: 802XX

Submitted Via: Web

Date Sent: 2022-11-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6177252

Date Received: 2022-11-08

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In ordinance with the fair Credit Reporting act, everything has to be 100 % accurate on my credit report. This company and 3rd party bureau iolated my rights. 15USC 1681 section 208a states I have the right to privacy. 16 USC 1681 section 604 a section 2 states it also states a consumer reporting agency can not furnish my account or account info without my written consent.

Company Response:

State: LA

Zip: 70115

Submitted Via: Web

Date Sent: 2022-12-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6176638

Date Received: 2022-11-07

Issue: Identity theft protection or other monitoring services

Subissue: Didn't receive services that were advertised

Consumer Complaint: I received a letter from Lexis Nexis about a drop in my credit. I gave them my Drivers License Number and my Social to give me information on my account. Now I'm worried I've given my personal information out.

Company Response:

State: CO

Zip: 80128

Submitted Via: Web

Date Sent: 2022-11-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6175090

Date Received: 2022-11-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: LexisNexis is illegally reporting tax XXXX. I disputed this tax XXXX on my LexisNexis consumer report multiple times with LexisNexis. LexisNexis you have stated in your response to me that you verified this information with the furnisher. I contacted the furnisher of this federal tax XXXX XXXX XXXX of Deed and they stated in there response letter to me that they do not verified or report information to any credit reporting agency. LexisNexis response to me that you verify this information with the furnisher was a mistake or lie. I have provided as proof documentation the letter from the XXXX XXXX of Deed clearly stated that they dont report or verify information with credit reporting agencies. I have also provided the XXXX of Truth I sent to you via certified mail to ensure you receive my dispute and for tracking purposes in case legal action is need.

Company Response:

State: MA

Zip: 02301

Submitted Via: Web

Date Sent: 2022-11-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6173533

Date Received: 2022-11-08

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: On XX/XX/2022 I requested the " THE METHOD OF VERIFICATION '' on the alleged bankruptcy on my consumer reports. I recently Challenged this same account with the consumer reporting agency, and they stated they have " verified '' this account with Lexis Nexis. I requested the " METHOD OF VERIFICATION '' with Lexis Nexis, With no response to this matter. 15 USC 1681a ( I have the right to privacy ) 15 USC 1681 B2 ( Permissible purpose of consumer reports )

Company Response:

State: FL

Zip: 32811

Submitted Via: Web

Date Sent: 2022-11-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6173171

Date Received: 2022-11-08

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: I have recently been denied housing due to alleged eviction. The eviction is listed from residence of XXXX XXXX. Address XXXX XXXX XXXX XXXX, TX XXXX. I have no knowledge of this address, let alone an alleged eviction. This is my second attempt to resolve this issue. I have also taken things into my own hands and retrieved confirmation from the apartment contract that the Social Security number does not match mine. I want this and any other alleged eviction attached to the incorrect social Security number be removed from my consumer reports immediately!! This has caused extreme hardship, denial of a home, and mental anguish.

Company Response:

State: TX

Zip: 77469

Submitted Via: Web

Date Sent: 2022-11-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6170120

Date Received: 2022-11-07

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I did a recent review of my consumer reports with XXXX, XXXX and XXXX. All three agencies are reporting a XXXX XXXX Bankruptcy which all 3 reported this information came from LexisNexis. I sent a letter to LexisNexis via certified mail ( XXXX XXXX XXXX XXXX XXXX ) dated XX/XX/XXXX letting them know that they, LexixNexis and the other 3 credit reporting agencies have violated my consumer rights to privacy by reporting this information without my permission. I also contacted the bankruptcy court who stated they do not provide any consumer information to credit reporting agencies. I told LexisNexis to remove this inaccurate information from any report/file that they have on me and to stop reporting this information to other credit reporting agencies. LexisNexis sent a letter dated XX/XX/XXXX stating the results of their reinvestigation came from them reviewing their bankruptcy records that they received from XXXX. I have contacted XXXX and they stated they do not contact consumer reporting and credit reporting agencies. Since a reasonable reinvestigation was not conducted. I want LexisNexis, XXXX, XXXX and XXXX to stop all reporting of any bankruptcy on my consumer/credit reports and files immediately and to provide me with updated reports/files upon removal.

Company Response:

State: GA

Zip: 30132

Submitted Via: Web

Date Sent: 2022-11-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6169958

Date Received: 2022-11-07

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Most recent attempt to get erroneous information not accurate removed from my credit report. XXXX continue to list items as verified when the accounts are not verified cease and desist from these negligent and harmful actions to my credit were submit to dispute this false information. They continue to list when other bureaus have since removed this account due to unvalidate fraudulent reports for collections accounts. Lexis nexis continue to supply inaccurate addresses and refuses online access on my file. I complete several form requesting online access and I am still refused access to file to have these inaccuracies removed. when applying for credit the actions are returning adverse due to inaccuracies in my lexis nexis file that they refusing me when my identity has been verified. Its been more than two years since I have been provided access to my file.

Company Response:

State: MS

Zip: 39305

Submitted Via: Web

Date Sent: 2022-11-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6169557

Date Received: 2022-11-05

Issue: Unable to get your credit report or credit score

Subissue: Problem getting your free annual credit report

Consumer Complaint: I HAVE REQUESTED A COPY OF CONSUMER REPORT AND HAVE YET TO RECEIVE A COPY.

Company Response:

State: AZ

Zip: 85041

Submitted Via: Web

Date Sent: 2022-11-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6168429

Date Received: 2022-11-06

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: REPORTING OF ADDRESSES THAT ARE NOT MINE MY NAME IS XXXX XXXX XXXX MY ADDRESS IS XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 15 U.S. Code 1681i THE INNACURATE REPORTING IS DAMAGING MY CREDIT, THEY NEED TO REMOVE ALL NUMBERS AND ADDRESSES THAT ARE NOT MINE

Company Response:

State: NV

Zip: 89084

Submitted Via: Web

Date Sent: 2022-11-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.